Wychnor Park Country Club♡

Really , really good.

10.0

Had a couple of nights away with our son. Absolutely phenomenal. Such a beautiful place. 2 bedroom apartment, on two levels was the size of my house! Everything there that you need, rooms huge, downstairs has a high ceiling and seems enormous. Only non plus points are creaky floorboards, but it's an old mansion and to be expected, and the speed bumps coming in are bloody huge Swimming, sauna, steam room, jacuzzi was lovely. On a walk past the lodges we saw there's tennis and basketball courts and play stuff for the kids. And a small golf course The house is beautiful, the staff were extremely friendly and I thoroughly enjoyed the stay

A great improvement and a good place to stay

8.0

After vowing never to return after our last experience there - we did give it another chance . What a difference ! The restaurant and bar is now open and serving excellent meals - the jacuzzi has been repaired and is operational though the pool was still a little cool and the spa is operating normal hours rather than just when staff were available . The grounds were tidier and the whole place once more looked cared for . Above all the accommodation was lovely- a two bedroomed cottage with en suite in the master bedroom and close to both the spa and restaurant. I’d still say avoid the chalets unless you really are wheelchair bound as they have become very dated - but the rest of the accommodation is good . Once more it has become a great place for a break with good staff and decent facilities . I think it was fair to complain when it all went severely down hill - but it’s also fair to give them the praise they deserve when things have improved to the extent they have now - would now recommend

Stunning location, spacious accommodation and excellent facilities.

10.0

Fantastic break, lovely spacious 2 bedroom apartment. Massive sofa bed of excellent quality. More than enough space for a family of 5. Facilities were excellent, kids loved the mini golf and table tennis. Lovely tennis court and multi sports court. Large warm swimming pool, with a jacuzzi, sauna and steam room for over 16's. Staff were really friendly and helpful, the apartment was spotlessly clean. Beautiful surroundings, we will definitely stay here again.

Countryside retreat

10.0

Had my first visit here and what a lovely peaceful rural location. Stayed in an apartment which was well equipped and clean. Went for a couple of drinks in the bar, really cosy atmosphere with chilled music and great service from tbe lady behind tbe bar and enjoyed the games that are available to play, thank you for such a lovely stay, will definitely return 😊

A pleasant no hassle weekend away

10.0

First time at Wychinor Country Club We had travelled as a family to enjoy a week end break and had a lovely time Accommodation was a self contained cottage very nicely appointed in the former walled garden very quaint situated in the stunning Staffordshire countryside We had use of the heated pool and sauna and dining room which was of a very high standard All staff members we met were friendly very pleasant and extremely helpful contrary to some less than complimentary reviews I had read and I would have no hesitation in returning and would highly recommend to others

Family break ruined by rude staff

4.0

I have been debating whether to write this as I usually don't like to make a fuss. I booked a 2 night family stay as a last minute getaway for my husbands birthday. Upon arrival the grounds are beautiful and well kept. We were all really excited. We all went in to check in and I was impressed that they had a "autism friendly" sign on the door. My middle child is autistic and can get anxious in new places. My husband took him to the sofa in reception and was sat with him to keep him calm while I checked us in. As soon as I approached the desk I got a frosty reception. No smiles just very factual. My son started to sing loudly and you could see my husband visibly trying to calm him down and reassure him everything is fine when the older lady behind the desk shouted across reception asking him to be quiet. This agitated my son, but neither my husband or myself said anything as to not make a scene. We both tried to reassure him to calm down. In this time 2 older ladies came to check in and were talking very loudly to the point that the second lady at reception, Lucie could not hear what I was saying. They were kindly asked to move to the bar area to wait (completely different interaction). Then Lucie, shouted across reception asking my son to be quiet bare in mind there was no other guest present. This agitated my son so he began to run around the reception area. Once we managed to check in and calm him down my husband raised that the reaction to my son was a little over the top considering that there wasn't any one else there. No apology or remorse from Lucie. This started our break on a sour note. We were in apartment 35. Very well kept and clean facilities, except when my husband was going to sleep on the sofa bed, the mattress was very stained and a large insect ran out of the bedding cupboard. This put him off so myself, my toddler and my husband slept on the double bed while my other 2 children had the single beds in the other room. Staff in the leisure centre were lovely and very welcoming when we went for a swim. I returned to reception on saturday morning to ask about walking routes. Lucie was at reception again and again, no smile and was actually rude to myself this time. Saying that I "can't walk around the fields". After some probing she reluctantly pulled out a sheet with directions for a few walks around the area. I don't understand why she couldn't give that information at the start without making me feel like I was asking a stupid question. We checked out on Sunday and the lady at reception was a breath of fresh air. I wish I asked her name but she had a slight european accent. She was absolutely lovely, even showed us a map of the grounds and I only then realised there was a play area on site. We managed to take the kids there to play before we set off. In summary, I don't believe you are autism friendly as the staff members were very insenisitve to my son. I am very visibly muslim as I wear a hijab and I honestly do feel that this was a factor in how I was treated. Its a shame as the resort overall is lovely and we would have loved to return but will not now.