Staybridge Suites Akron-Stow-Cuyahoga Falls by IHG♡

Do not book here

1.0

− Black mold on the bathroom ceiling, old vomit in the bathroom…..trash breakfast.

Okay for a few nights

6.0

We were traveling through the area and wanted to visit the national park nearby. We selected this hotel mainly because of its proximity to the park and visitors center. The lobby and reception areas were quite nice. Our room was clean and had plenty of space for our family, and the elevators were speedy and not creepy. The hotel seemed pretty busy and had a mix of adults and families. We were somewhat disappointed with the breakfast offerings. We came down around 9:00 a.m. and most everything was picked over and not replenished in the time we were there. This happened on both mornings we stayed at the hotel.On the second morning, I did see someone working in the kitchen area, which I didn't see the first day; I might've asked for a replenishment had I seen someone working. By the second morning, we were looking to hit the road and head home, so I didn't think it was worth asking. The evening reception was also underwhelming in terms of offerings. We went down shortly after it started and there were 3 warming dishes. One had a helping of meatballs in marinara, another had a lone hotdog bun, and the other looked like it had maybe been used but was otherwise empty. Beer and wine available for a cost. We did use the pool a few times and both days, the pool towel area hadn't been replenished. The dirty towels had been removed from the nearby hamper, but the towel storage itself showed no signs it had been replaced with new towels. The water itself was quite cloudy and you couldn't see the bottom of the pool, or even halfway down. We weren't sure if this was because it was a salt water pool or if it was some kind of chemical imbalance. I did tell someone at the desk about it and they said they'd look into it. The pool area does have life jackets for little ones, which is a nice touch. The bathroom toiletries are Dove products; the body wash didn't feel like the Dove I use at home, but I appreciate nicer products instead of the soaps that are usually quite drying. Overall, it worked for what we needed this weekend, but if we were going to be in town for a longer stay, we'd look for another place to stay.

Guest review

4.0

Plenty of space in the room

− My family was not able to rest as from 12-430am The room above mine jumped around all night. Told the front desk but it was not fixed

No hot water thre days, no housekeeping, horrible food

1.0

Close to highway and resteraunts

− This facility is pretty worn and poorly maintained. It's obvious that the owners are allowing it to crumble Housekeeping rarely available