Sleepfare

Hotel Villa Mercedes San Cristobal

★★★★ Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

8.6 guest rating· 107 reviews

About this hotel

Escape to the charming Hotel Villa Mercedes San Cristobal, a stunning Colonial retreat situated in the heart of San Cristóbal de las Casas, where heritage meets modern comfort.

Breathtaking Views

Take in the picturesque scenery from our delightful terrace and serene garden, the perfect backdrop for relaxation and reflection.

Delectable Dining Options

Savor delightful meals at La Chimenea, one of our two exquisite restaurants, or enjoy in-room dining with limited hours. Our coffee shop and bar/lounge offer refreshing options to quench your thirst.

Business and Event Ready

With over 4408 square feet of versatile event space, our hotel is ideal for conferences and celebrations. Plus, our 24-hour business center ensures you stay productive during your stay.

Experience timeless elegance in San Cristóbal de las Casas—book your stay with us today!

Rooms & rates

Pick your dates. Prices are live, not cached.

Grand Room

Sleeps 2 · Queen Bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>1 Queen Bed</strong></p><p>Overlooking the garden</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Executive Room

Sleeps 2 · Queen Bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>1 Queen Bed</strong></p><p>Overlooking the garden</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Executive Double Room

Sleeps 2 · 2× Double bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>2 Double Beds</strong></p><p>Overlooking the garden</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, free minibar items, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Grand Double Room

Sleeps 2 · 2× Double bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>2 Double Beds</strong></p><p>Overlooking the garden</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Standard Room, Mobility Accessible

Sleeps 2 · Queen Bed

  • Bathrobe
  • Private bathroom
  • Bathtub grab bar
  • Accessible bathtub
  • Coffee/tea maker

<p><strong>1 Queen Bed</strong></p><p>Overlooking the garden</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, free minibar items, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Low-height bed</p><p>Non-Smoking</p>

Suite

Sleeps 2 · 26 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>281-sq-foot room with garden views </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Mini-fridge, free minibar items, coffee/tea maker, and room service (limited hours)</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Desk, safe, and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Deluxe Room

Sleeps 2 · 25 m² · King bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>1 King Bed</strong></p><p>273-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Roll-in shower</p><p>Non-Smoking</p>

Deluxe Double Room

Sleeps 2 · 25 m² · 2× Double bed

  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>2 Double Beds</strong></p><p>273-sq-foot room with garden views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch plasma TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p>

Amenities

  • Free WiFi
  • Conference space
  • Free long-term parking
  • Free RV, bus, truck parking
  • Free self parking
  • Secured parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • 24-hour front desk
  • Safe-deposit box at front desk
  • 24-hour business center
Show all 38 amenities
  • Banquet hall
  • Concierge service
  • Conference center
  • Designated smoking area
  • Ecotours nearby
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Fireplace in lobby
  • Free area shuttle
  • Garden
  • Gift shops or newsstand
  • Hiking/biking trails nearby
  • Luggage storage
  • Mountain biking nearby
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages available
  • Shopping on site
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Wedding services
  • Well-lit path to entrance

Location

© OpenStreetMap contributors

Diagonal Hermanos Paniagua 32, San Cristóbal de las Casas, CHIS, 29264, San Cristóbal de las Casas, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.6107 reviews

+ Excellent service+ Honest staff− Lack of cleanliness details
Cleanliness8.0
Service9.0
Location9.1
Room Quality8.5
Amenities8.5
Value for Money8.5

Muy bien

10.0

No desayune

− Nada

angel · MX · 2026-07-25

Guest review

10.0

Por mucho uno de los mejores hoteles en San Cristobal si no es que el mejor. El personal muy amable y atento, las instalaciones de lujo, en el baño toda la grifería marca Helvex, si en los mejores hoteles de cadena ves esa calidad. Totalmente recomendable.

− Nada, todo bien.

Javier · MX · 2026-07-20

Ver el jardín con aves fue hermoso...

7.0

El registro, fue rápido.

− me pareció que las sabanas no estaban limpias.

Martha · MX · 2026-07-13

Very good hotel

8.0

Nice hotel. Excellent breakfast. Excellent laundry service too. Close to a shopping mall and to a monument to F B de las Casas.

Yu · AU · 2026-07-12

Guest review

9.0

El espacio ambientado

− El piso de madera suena mucho

alejandro · MX · 2026-06-09

Guest review

9.0

buena ubicación y alimentos.

floriberto · MX · 2026-05-21

Good to know

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

A car is not required for transportation to and from this property.

Contactless check-out is available.

›Pets

Pets not allowed

›Children and extra beds

No rollaway/extra beds available

›Pets

Service animals not allowed

›Check-in & Check-out

Contactless check-out is available

›Accessibility

No elevators

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available