SureStay by Best Western Huntsville East♡

Disgusting

2.0

Terrible experience. Dirty, nasty hotel. Don't stay at this hotel. You can do better sleeping in your vehicle. Urine stains on the bedding and holes in the wall.

Disgusting even for a mangie dog.

2.0

This is the most disgusting hotel ever when we arrive trash was pound at the do ors to new something was wrong again got to the room the rooms are dirty air conditioners split in half and he tried to prop it up with a piece of wood none of the plugs work it smells like mop water out of all my years of life I never experienced such a horrible Hotel do not stay here or else he will be doing when i'm doing now wishing I would at least be to the other 600 reviews a manager is horrible they don't care the workers or smoking in a lobby when you walk and it smells like nothing but cigarettes you can literally see the clouds of smoke this is the first hotel I ever stated in my life I was so uncomfortable I at night even sleep naked at all the time feels like it wants to pay me in when you turn the handle for the shower you have to spend it around three times all the way just for it's a cut off it is so dirty and disgusting here I wouldn't dare eat the breakfast the lobby when you walk in with dingy dull and dirty this hotel is not fit for a mangy dog although I went to front desk and actually spoke with the owner he wanted to charge $35 more for another room that almost looks the same he did not try to accommodate and not apologize for the rooms being dirty and rooms are supposed to be available at 3:00 p.m. we would literally have to sit around for almost 2 hours after traveling to wait for a room I am telling you run for your life do not stay here the worst mistake I ever made and I am a type of person that is not bougie everything ain't got to be right but this is utterly ridiculous I would not let a dog off the road stay here there are huge things in the carpet now my husband and I went outside just took his fresh air because you could barely breathe in here I had a white man come up to us and said that this hotel really being some work I wouldn't dare walk around with no shoes on in here is so bad also I put this world through an act as well any third party affiliate should remove them because they are horrible and makes their company look bad no needs to be away for the city to shut them down 👎👎👎👎👎 this is a 100% no. I wish I could have gotten pictures of the front door mean when you answer they literally had to come out and push trash out of the way all the hallways are dirty and full trash the cleaners and did okay but it's not even their faults and not have the rooms clean they were using a mop so dirty that it was brown Clorox and bleach could not help it they're not waste your money here.

Exceeded Our Expectations!

10.0

It was a great stay! Everything exceed our expectations! Clean rooms, well kept facility and common area. Very safe environment outside and outside

Nothing to write home about

2.0

Check in was simple enough, but then any expectations I had went to hell in a hand basket. No remote to watch TV for 3+ hours. Cleanliness was not their strong suit but I will say the towels were fresh? Trash left in room that you HAD to see if you actually cleaned it from the last guest. None of the vending machines work but they advertise them. The "free" breakfast was free waffles and Activia yogurt. No butter, peanut butter, fruit, milk or even a generic brand of cereal. The lady at front desk that morning has ZERO customer service skills. Not even a Hi or a wave. Bed was comfy and water in shower was hot enough. But hey $60 it could have been worse...or could it? 🤔

This motel was terrible!

2.0

The worst place I’ve ever stayed in! I’ve been staying in hotels/motels for over 50 years and this was absolutely the worst place I’ve ever stayed in.

Do not stay here! Dirty room.

2.0

This place was not cleaned. It smelled like smoke. The floor had not been vacuumed. The sheets and towels were stained and had hair on them. The floor of the bathtub was black. Parts of the wall were falling apart. The AC unit did not turn on. I wanted to turn around and keep driving through the night but we stayed. DO NOT STAY HERE. It was not worth the $119 we paid (the room was cheap but it was this price with fees)