Mercure Santiago Centro

Name: Mercure Santiago Centro
Address: Alameda Bernardo O`Higgins, 632, Santiago, CL
Rating: 8.1

★★★★ Alameda Bernardo O`Higgins, 632, Santiago, CL

8.1 guest rating· 3660 reviews

About this hotel

Spacious Accommodations in Central Santiago

This 4-star hotel in Santiago offers spacious rooms in a prime location next to a subway station and close to major attractions like Cerro Santa Lucia and Plaza de Armas.

Outdoor Pool and Well-Equipped Gym

Enjoy a refreshing dip in the outdoor pool during the summer months and stay active in the well-equipped gym open year-round at Mercure Santiago Centro.

Delicious Dining Options and Chilean Wines

Indulge in a varied breakfast spread and savor international cuisine for lunch and dinner at the hotel's restaurant. Unwind at the Lobby Bar with a selection of fine Chilean wines.

Book your stay at Mercure Santiago Centro for a perfect blend of comfort, convenience, and exceptional service.

Rooms & rates

Pick your dates. Prices are live, not cached.

Superior Room, 1 Queen Bed

Sleeps 3 · 27 m² · Queen Bed

Desk
Bathrobe
Private bathroom
Coffee/tea maker
Free WiFi

1 Queen Bed291-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; extra futon mattress (free) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Superior King Room

Sleeps 3 · 27 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.

Junior Suite with One Queen Bed and Sofa Bed

Sleeps 3 · 54 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Bathrobe
Private bathroom
Additional bathroom

Guests will have a special experience as this suite features a pool with a view. The spacious suite features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a coffee machine, a seating area as well as city views. The unit offers 1 bed.

Junior Suite, 1 Queen Bed

Sleeps 3 · Queen Bed

Desk
Bathrobe
Private bathroom
Coffee/tea maker
Free WiFi

1 Queen BedInternet - Free WiFi and wired internet accessEntertainment - 32-inch LCD TV with cable channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), and room service (limited hours)Sleep - Tempur-Pedic bed, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Laptop-compatible safe, desk, and phone; extra futon mattress (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningEco-friendly - Eco-friendly toiletries, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Classic Twin Room

Sleeps 4 · 27 m² · 2× Double bed

Desk
Air conditioning
Private bathroom
Shower
Safety deposit box

The room features a kettle, air conditioning and controlled heating, a safe for laptop, and Wi-Fi connection free of charge.

Superior Room with 2 Double Beds

Sleeps 4 · 27 m² · 2× Double bed

Desk
Air conditioning
Bathrobe
Private bathroom
Coffee machine

This room features a kettle, coffee maker, air conditioning, controlled heating, a safe for laptop, and free Wi-Fi.

Standard Double Room

Sleeps 3 · 27 m² · Queen bed

Desk
Air conditioning
Private bathroom
Shower
Safety deposit box

The room features air conditioning, controlled heating, a kettle, a safe for laptop, and free WiFi.

Amenities

Free WiFi
Outdoor pool
Outdoor pool - seasonal
Pool with view
Swimming pool
Fitness facilities
Accessible parking
Parking garage
Breakfast in the room
Breakfast takeaway containers
Restaurant
Bar
Snack bar
Air conditioning

Show all 78 amenities

Pets allowed
Pet bowls
Sun loungers or beach chairs
24-hour front desk
Tour desk
Business center
Room service
24-hour security
Non-smoking rooms
Non-smoking throughout
Airport shuttle (additional charge)
Access to health care professionals
Airport drop off
Airport pick up
Cashless payment available
CCTV in common areas
CCTV outside property
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Contactless check-in/check-out
Daily housekeeping
Delivered food - securely covered
Dry cleaning
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Fruits
Grocery deliveries
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Heating
Invoice provided
Ironing service
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Outdoor furniture
Packed lunches
Physical distancing in dining areas
Private check-in/check-out
Process in place to check health of guests
Safety deposit box
Sanitized tableware & silverware
Security alarm
Shared lounge/TV area
Shared stationery like menus, pens are removed
Shuttle service (additional charge)
Smoke alarms
Special diet menus - on request
Staff adhere to local safety protocols
Sun terrace
Sun umbrellas
Terrace
Toilet with grab rails
Wheelchair accessible
Wine/champagne

Location

Alameda Bernardo O`Higgins, 632, Santiago, CL

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 12:00 PM

What guests say8.13660 reviews

+ Good location+ Friendly staff− Cleanliness issues− Slow service

Cleanliness7.5

Service8.6

Location9.0

Room Quality7.9

Amenities8.3

Value for Money7.8

Bom custo beneficio em região degradada.
8.0
Hotel de rede internacional com bom nível de manutenção e amenidades. Café da manha bastante completo. Academia 24hs com ponto de hidratação cortesia.
− Localização ruim apesar de central, entorno sujo. Estacionamento mal sinalizado. Gerenciamento deficiente do espaço do café da manhã, com muita fila nos horários de pico.
Paulo · BR · 2026-07-25

Guest review
10.0
El personal del desayuno era muy amable, había variedad de alimentos, incluso algunos sin gluten, lo que se agradece. La habitaciones cómodas.
− Hubo un día que no hicieron aseo, según ellos el cartel decía que seguíamos ahí, pero yo me devolví para cambiarlo, por tanto estoy segura que decía que salimos. Se demoraron mucho en acoger el requerimiento, no querían y al final nos cambiaron de habitación. Me complicaba más que todo por la basura porque fui con mi bebé y estaban los pañales sucios.
Nicole · CL · 2026-07-24

Guest review
8.0
Las camas son muy comodas
− El espacio para el desayuno tendria q ser mas grande
Roldan · AR · 2026-07-19

Guest review
10.0
Personal muy atento. Felicitaciones.
− La comodidad
Guillermo · CL · 2026-07-19

Guest review
8.0
Das interieur und die Sauberkeit,.freundli hes Personal
− -
Martin · DE · 2026-07-18

Guest review
6.0
Todo bien solo que le falta mucha higiene en las habitaciones debajo de las camas todo sucio y más cuidado con sus toallas muy manchadas lo demás impecable comida muy buena
− Si de todas maneras sólo falta higiene sólo eso
María victoria · CL · 2026-07-14

Good to know

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided by an external company and we offer you a discount on it

Room service is available from 7:30h to 22:00h

›Internet

WiFi is available in all areas and is free of charge.

›Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

›Pets

Pets are allowed. Charges may be applicable.

›Parking

Public parking is possible on site (reservation is not needed) and costs CLP 9200 per day.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 12 years old stay for free when using an existing bed.

People 13 years old and over stay for CL$ 40,000 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Mercure Santiago Centro♡