Sleepfare

The Quay Hotel and Spa

★★★★ Deganwy Quay, Conwy, GB

8.9 guest rating· 4148 reviews

About this hotel

Luxurious Waterfront Location

The Quay Hotel and Spa offers a contemporary retreat on the stunning Deganwy Marina, boasting captivating views of the Conwy Estuary.

Sleek Design and Sophistication

Immerse yourself in the meticulously designed, non-smoking hotel that exudes cool sophistication with its spacious, chic interiors and modern styling. The abundance of natural light from the sea-facing windows and the unique Welsh slate accents create an inspiring ambiance.

Elegant Accommodations and Unmatched Comfort

Indulge in plush beds with Egyptian cotton linens, opulent bathrooms, and top-notch in-room amenities for a truly luxurious stay at this exceptional hotel.

Book now for an unforgettable experience at the Quay Hotel and Spa.

Rooms & rates

Pick your dates. Prices are live, not cached.

Junior Suite with Sea View

Sleeps 3 · 10 m² · Extra-large double bed (Super-king size)

  • Desk
  • Bathrobe
  • Private bathroom
  • Shower
  • Safety deposit box

Boasting 1 bedroom, this suite has 1 bathroom with a shower, a seating area and terrace where you can relax. Featuring a balcony with sea views, this suite also features a wardrobe and a flat-screen TV. The unit offers 1 bed.

Double Room with Sea View

Sleeps 2 · 11 m² · Queen bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with sea views, this double room also offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Superior Double Room, Accessible

Sleeps 2 · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Wheelchair-accessible bathroom vanity
  • Coffee/tea maker

<p><strong>1 Double Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p>

Executive Twin Room

Sleeps 3 · 10 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Bathroom grab bars
  • Wheelchair-accessible bathroom vanity

<p><strong>1 King Bed</strong></p><p>108-sq-foot room with a balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking</p>

Superior Double Room

Sleeps 2 · 10 m² · Queen bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Shower
  • Safety deposit box

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. Boasting a terrace with an inner courtyard view, this double room also features a wardrobe and a flat-screen TV. The unit has 1 bed.

Superior Twin Room

Sleeps 2 · 9 m² · Queen bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Shower
  • Safety deposit box

Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. Featuring a terrace with an inner courtyard view, this twin room also provides a wardrobe and a flat-screen TV. The unit offers 1 bed.

Luxury Twin Room (Suite)

Sleeps 3 · 12 m² · King bed

  • Desk
  • Furnished balcony or patio
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>129-sq-foot room with a furnished balcony/patio </p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>

Luxury Twin Room (Penthouse)

Sleeps 3 · 13 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>140-sq-foot room with a balcony </p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>

Luxury Double Room (Penthouse)

Sleeps 3 · 13 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>140-sq-foot room with a balcony </p><br/><p><b>Layout</b> - Bedroom and living room</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, 24-hour room service, and free bottled water</p><p><b>Sleep</b> - Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>

Twin Room - Disability Access

Sleeps 2 · 10 m² · 2× Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom

This room has a view of Conwy Estuary and Conwy Castle. The room features a wet room. Please note that this room is suitable for guests with restricted mobility.

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Sauna
  • Hot spring bath
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Breakfast in the room
  • Breakfast takeaway containers
Show all 77 amenities
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • Golf course
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Beauty Services
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Cycling
  • Delivered food - securely covered
  • Designated smoking area
  • Electric vehicle charging station
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Garden
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hiking
  • Invoice provided
  • Key card access
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Pedicure
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Deganwy Quay, Conwy, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.94148 reviews

+ Friendly staff+ Great location+ Comfortable rooms+ Excellent foodLimited spa accessBreakfast service issuesHigh prices for certain services
Cleanliness8.8
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.2

Lovely stay.

10.0

Booked a four night bed, breakfast and evening meal through Secret Escapes. Hotel is in a fabulous position overlooking the estuary and Conwy Castle. The views from many of the hotel rooms look over the estuary or the marina. Beautiful views especially with the great weather we had. We had a superior room which was very roomy with a small patio area with chairs/table. Very comfy, large bed. Room was very clean. Restaurant menu was limited but for our four nights we were able to have a different option each evening. Food presentation and quality was excellent. Waiting staff also very professional and friendly. There is a larger menu in the bar area which seemed popular. Breakfast was cooked to order and very good alongside the continental options. We didn’t use the spa as we felt £50 for access in prime hours was a tad expensive. It’s a shame that there isn’t open access for hotel residents (we were aware of this when we booked though). We walked into Conwy which is easy walk on a decent track. We’d definitely recommend. Thank you!

Roam620436 · 2026-07-25

Hidden Gem In Deganwy

10.0

It was indeed a pleasure to return to the Quay this July, for us the location, service and friendliness of the staff is paramount to our stays, housekeeping keep the bedrooms in pristine condition during our stay, and nothing is to much trouble when asking for extra tea and coffee. During our stay we had an afternoon tea which was extremely delicious, the waitress even asked what sandwich’s we would like, not many hotels offer that. We would highly recommend the Quay to anyone wanting the best in North Wales.

davidmY5846JR · 2026-07-25

Really enjoyed the stay and the facilities and were able to explore more of north Wales than we expected to

9.0

Great location for exploring and great views from the terrace bar

Drinks were a bit pricey

Brian · IM · 2026-07-25

Disgusting behaviour

1.0

Absolutely nothing

The fact that you accepted a request, to accommodate someone in absolute dire straits, only to then cancel whilst I was walking 3 miles to your premises with a dog, in hot weather- disgusting

Michelle · GB · 2026-07-25

Great views and great location

8.0

Great location and easy to reach Conwy centre. Room was spacious and we had an estuary view. We ate in the restaurant and the food and service were very good.

The only negative was they kept guests waiting in reception until 3pm before releasing the rooms. The majority of the rooms must have been serviced by 2.30 so it seemed petty to keep people waiting.

Nick · GB · 2026-07-25

Heaven is a stay in Deganwy Quay

10.0

Very helpful and friendly staff, our room was large and relaxing with a great view across the water. Breakfast to order was amazing so much nicer than a buffet. Nice walks close by, good rail links at Deganwy and quick access to the A55 for trips out.

Nothing not to like! The good weather was the icing on the Conwy cake.

John · GB · 2026-07-25

Good to know

Bookings of 6 rooms or more are considered a group booking and are subject to different terms and conditions.

Please note that all rooms at the property vary in size and style. Room images are for illustrative purposes only and the actual room you are allocated may differ.

Please note that children aged 18 and under are not allowed in the wellness center.In the event of an early departure, the property will charge you the full amount for your stay.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are allowed on request. Charges may be applicable.

Internet

WiFi is available in all areas and is free of charge.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 2 years old stay for free when using an existing bed.

Children from 3 years old to 10 years old stay for £25 per person per night when using an existing bed.

Children up to and including 10 years old stay for £25 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.