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The Watermill Hotel, Sure Hotel Collection by Best Western

★★★ London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ, Hemel Hempstead, GB

6.6 guest rating· 185 reviews

About this hotel

Escape to The Watermill Hotel, Sure Hotel Collection by Best Western, where comfort meets charm along the picturesque riverwalk.

Breathtaking Views

Unwind on our inviting terrace or in the lush garden, soaking in stunning landscapes that provide the perfect backdrop for relaxation.

Modern Amenities

Stay connected with complimentary wireless internet, and enjoy a range of conveniences including a business center, meeting rooms, and express check-out to ensure a seamless experience.

Delightful Dining

Start your day with an energizing buffet breakfast served daily, featuring fresh and hearty options to fuel your adventures, and explore our nearby attractions like Warner Bros. Studios and local golf clubs.

Your perfect getaway awaits at The Watermill Hotel—book your stay today!

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Rooms & rates

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Family Room, Multiple Beds, Non Smoking

Sleeps 3 · 40 m² · Double bed, Twin bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Free tea bags/instant coffee

<p><strong>1 Double Bed and 1 Twin Bed</strong></p><p>427 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Thin carpet in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 1 King Bed, Non Smoking

Sleeps 2 · 36 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Free tea bags/instant coffee

<p><strong>1 King Bed</strong></p><p>391 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Thin carpet in room</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 2 Twin Beds, Non Smoking

Sleeps 2 · 30 m² · 2× Twin bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Free tea bags/instant coffee

<p><strong>2 Twin Beds</strong></p><p>323 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Thin carpet in room</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 1 Double Bed, Non Smoking

Sleeps 2 · 30 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Free tea bags/instant coffee

<p><strong>1 Double Bed</strong></p><p>320 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 32-inch flat-screen TV with digital channels</p><p><b>Food & Drink</b> - Electric kettle, free bottled water, and free tea bags/instant coffee</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop workspace, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Roll-in shower width (inches): 47</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Conference space
  • Free self parking
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Safe-deposit box at front desk
  • Assistive listening devices available
  • ATM/banking
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Express check-in/check-out
  • Express check-out
  • Garden
  • Hiking/biking trails nearby
Show all 22 amenities
  • No elevator (single level property)
  • Picnic area
  • Smoke-free property
  • Television in common areas
  • Terrace
  • Upper floors accessible by stairs only
  • Wedding services
  • Wheelchair accessible

Location

© OpenStreetMap contributors

London Road, Bourne End, Hemel Hempstead, England, HP1 2RJ, Hemel Hempstead, GB

Check-in
from 03:00 PM to 11:00 PM
Check-out
until 11:00 AM

What guests say6.6185 reviews

+ Great staff+ Good locationCleanliness issuesLimited breakfast options
Cleanliness5.6
Service8.6
Location8.1
Room Quality6.1
Amenities5.6
Value for Money7.1

Comfortable and attractive

10.0

The hotel is clean , comfortable and attractive. The beds are comfortable and we had a large room. There is plenty of parking and the hotel is conveniently near, but not too near, the M25 junction 20. It is by an attractive waterway and the staff of are particularly attentive and welcoming. We have stayed there twice, once over Christmas, and I commend the mince pies. They do a fantastic breakfast and nothing is too much trouble for ' Shawn' and his staff. The same staff have looked after us on each occasion, which was reassuringly familiar when we arrived for our second stay. A good experience!

lindadX1024OK · 2026-03-27

Great hotel and service.

10.0

Hotel was lovely, great room. Cooked breakfast was great eggs done to perfection. Shawn was amazing nothing was too much trouble. Would highly recommend . Thank you for a lovely stay. Judy and Ray.

V2742TKjudithk · 2026-03-24

Staff member Shawn

10.0

I met Shawn again for the second time he is so helpful and polite makes my stay so much better.

V5401AYtrevorc · 2026-03-19

Fits the bill perfectly

10.0

I’ve stayed here on a few occasions when working in the area. I’ve always found the rooms clean, fresh & quiet. The reception staff Shawn, Alisha & Ali are always professional, helpful & friendly. Nothings to much trouble.highly recommend. Peter B

peterbC1421EP · 2026-01-30

Great staff and service

10.0

On arrival which was early (!) Shaun at the reception did all he could to ensure I could work and the hotel was warm and welcoming. We were found a room that was ready for us sooner than expected. Excellent service and I would come again - thankyou for looking after us and the luggage!

RachaelB270 · TARVIN, CHESTER, CHESHIRE, ENGLAND · 2026-01-19

Okay for the money

2.0

Taking a “TV hotel inspector” type of approach… Greeting at reception was good. Decor in room okay, toilet seat didn’t fit Room felt dusty. There was tea & coffee facilities in the room, but no milk and no telephone to call down to reception so couldn’t make any drinks in the room. Room was facing the road so there was a little road noise. Breakfast was okay nothing to get excited about, but there was no menus so was not aware of choices and had full English recommended, but was not given any choice of egg and the sausage looked nice, but was not cooked in the middle so had to leave, as there was no one around to talk to. On leaving reception was not manned so left key card in glass bowl on the desk. No real problem there as we had pre-paid.

Bobcholmes · PENRITH, EDEN DISTRICT, LAKE DISTRICT, CUMBRIA, ENGLAND · 2025-12-19

Good to know

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

Pets

Pets not allowed

Pets

Service animals are exempt from fees/restrictions

Check-in & Check-out

Contactless check-out is available

Accessibility

No elevators

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Children and extra beds

No cribs (infant beds) available

Pets

Service animals are allowed

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)