Conrad Tokyo♡

great service

10.0

I stayed at both the Conrad Tokyo and the Grand Hyatt Tokyo during this trip, and the Conrad was the clear winner. I would definitely stay here again. The hotel has a peaceful atmosphere while still being in a very convenient location. It's within walking distance of Tsukiji Market and the Ginza shopping district, making it an excellent base for exploring Tokyo. The Executive Lounge is fantastic, with beautiful views overlooking the park. Our room was also noticeably more spacious than the one we had at the Grand Hyatt Tokyo. While Grand Hyatt's rooms are larger than many Tokyo hotels, such as the Hilton, I found the Conrad's layout and overall comfort to be superior. What impressed me most was the service. We had an early morning flight before breakfast service began, and the hotel thoughtfully prepared a takeaway breakfast with food and beverages for us. It was a small gesture that made a big difference and perfectly reflected the exceptional hospitality throughout our stay. Conrad Tokyo exceeded my expectations in every way, and I wouldn't hesitate to return.

Modern Luxury Hotel with an Elite View

8.0

Dates of Stay: April 5-7 Reservation: King Exec Room Bay View Loyalty Program: Hilton Loyalty Program Status: Diamond Loyalty Program Benefits: Breakfast, Lounge Automatic Room Upgrade: No Breakfast: Variety: 7/10 Service: 6/10 Quality: 7/10 Facilities (lobby, business lounge, restaurants, pool area, room): Materials: 8/10 Condition: 8/10 Service: 8/10 Notes: 1. The view from the lounge and particularly from the room of the bay and the Japanese garden at night is incredible, and is arguably worth the price of the room alone. 2. While the location is great from a geographic perspective, it’s not quite as walkable as some of the nearby areas. It’s not an issue because of world class chikatetsu (subway) and the taxi systems, but it is worth noting if you are used to more walkable areas like Shibuya or Ginza.

Ultimate relief and relaxation from the heatwave

10.0

We're very grateful for Conrad Tokyo for making our stay in Japan very comfortable and relaxing even in the peak of the hot and humid summer weather 🥵 As soon as we arrived late at night via Limousine Bus from the airport, we were welcomed and assisted (our luggages were taken straight to our hotel room!). We mostly stayed inside our hotel room during this trip because of the heat wave. In-room dining service was quick and immaculate, and the attentiveness towards our needs were top-notch (water, coffee/creamer refills, etc). The breakfast buffet was always something I looked forward to everyday (don't skip on the seafood rice bowl). For evenings, the 28F Bar & Lounge is worth a stop, though the main highlight for me was the live music. The musicians were consistently impressive, and the volume was just right (not too loud). Conrad Hotel's close proximity to multiple train stations and the Caretta Shiodome mall was very convenient as well. We received the same care and attention after checking out from the hotel and getting picked up by the Limousine Bus. Looking forward to booking another stay at Conrad Tokyo (during the colder seasons next time lol).

Highly Recommended! An Unforgettable Milestone Stay at Conrad Tokyo

10.0

If you are celebrating a special occasion or looking for top-tier luxury hospitality in Tokyo, I cannot recommend Conrad Tokyo enough. We stayed here on July 19 for a double celebration—our honeymoon and a quiet moment ahead of my upcoming retirement. Having recently visited Conrad properties in Bali, Seoul, and Osaka, and with Conrad Bangkok next on our list, this stay truly showcased the absolute best of the Conrad brand. From the moment we arrived, the entire experience was faultless. Our upgraded room offered a breathtaking panoramic view of Tokyo Bay, accompanied by thoughtful touches like a handwritten welcome note, fresh fruit, and an anniversary cake. For anyone visiting, I highly recommend making the most of the Executive Lounge—the evening cocktail service and overall ambiance were top-notch. Breakfast at Cerise was equally exceptional with a fantastic food spread and memorable service. What truly sets Conrad Tokyo apart is its outstanding team. Amika touched our hearts by personally visiting our room with a warm smile and a fine bottle of sake to celebrate with us. Rena and Peter at the Executive Lounge elevated our evenings with superb drinks and genuine hospitality. Rudra handled a chaotic moment with remarkable calmness and efficiency when I accidentally left my mobile phone behind after checkout. At Cerise, Manager Lee and the dining team created a truly memorable experience with a beautifully decorated table and photos we will treasure forever. We also owe a huge thank you to Mariko, Nadia, and Sumiyo for their seamless pre-arrival assistance that made the entire trip stress-free. Whether for business or a once-in-a-lifetime personal milestone, Conrad Tokyo delivers an extraordinary experience that goes far beyond standard hotel service. We will definitely be back on our next trip to Japan! 특별한 날을 기념하거나 도쿄에서 최상의 럭셔리 호스피탈리티를 경험하고 싶다면, 콘래드 도쿄를 주저 없이 강력 추천합니다. 저희는 7월 19일 허니문과 다가오는 저의 은퇴라는 소중한 계기로 이곳에 머물렀습니다. 최근 발리, 서울, 오사카 콘래드를 거쳐 다음 달 방콕 투숙을 앞두고 있는 입장에서, 이번 투숙은 콘래드 브랜드가 보여줄 수 있는 최상의 가치를 다시 한번 증명해 주었습니다. 도착하는 순간부터 모든 투숙 경험이 완벽했습니다. 업그레이드받은 객실에서는 기막힌 도쿄베이 전경이 펼쳐졌고, 정성 어린 손편지, 생과일, 기념 케이크까지 더해져 입실 순간부터 진정으로 존중받는 느낌을 받았습니다. 방문하시게 된다면 이그제큐티브 라운지를 꼭 이용해 보시길 강력 추천합니다. 해질녘 칵테일 서비스와 분위기가 그야말로 최고였습니다. Cerise에서의 조식 역시 훌륭한 메뉴 구성과 인상적인 서비스 덕분에 매일 아침이 즐거웠습니다. 하지만 콘래드 도쿄를 진짜 특별하게 만드는 것은 바로 훌륭한 직원분들입니다. Amika 님은 따뜻한 미소와 사케 선물로 객실을 직접 찾아와 축하해 주셔서 마음에 큰 감동을 주었습니다. 라운지의 Rena 님과 Peter 님은 환상적인 음료와 따뜻한 환대로 매일 저녁을 최고로 만들어 주셨고, Rudra 님은 체크아웃 후 제가 실수로 두고 온 휴대폰을 놀라울 정도의 의연함과 신속함으로 찾아주셨습니다. Cerise의 Lee 매니저님과 다이닝 팀은 아름다운 테이블 세팅과 정성스러운 사진으로 평생 남을 추억을 선물해 주셨으며, 여행 시작 전부터 신경 써주신 Mariko, Nadia, Sumiyo 님의 완벽한 지원 덕분에 걱정 없는 여행을 즐길 수 있었습니다. 비즈니스든 인생의 중요한 기념일이든, 콘래드 도쿄는 단순한 호텔 서비스를 넘어 잊지 못할 경험을 선사하는 곳입니다. 다음 일본 여행 때도 꼭 다시 찾을 예정입니다!

Amazing hotel, highly recommended.

10.0

Fantastic hotel, great gym, great swimming pool, amazing breakfast. Excellent stay. Highly recommended.

− I liked everything. The hotel is just too good.

We loved this hotel. Luxury. Great service.

10.0

Location It's close to Haneda airport and a business district. It's a 30m or so taxi to most tourist attractions like Shinjuku. So depends on what you like. Entrance Several friendly people greet you at the door then usher you through two rooms to a lift. That lift takes you to the lobby. From the lobby you take another lift to your room. Front desk people were friendly and helpful. Never saw a queue. They were very accommodating - even by email in advance. We arrived around 2a and paid for a room the night before. Even at 2a they were alert snd helpful. Lobby Several beautiful places to sit and have coffee w a view. Restaurants There are several. We only ate at the breakfast restaurant. It was a bit small and crowded w an under par selection. We asked for a table away from the crowds and they immediately filled the seats around us defeating the purpose. Views Some of the best views in Tokyo. Spectacular. Rooms Plush. Modern amenities. Roomy. Excellent views. Executive Lounge Small. Split in half by the hallway. Excellent views. Small selection of food. Weird security system where you have to be on a list. They should make it larger. Wifi Excellent. Fast and reliable. Rubber Duck Years ago most Conrads had rubber ducks in the tub. Happy to see this one continues the tradition. Conclusion We loved this place. It was the luxury we needed at the end of our trip.