Castle at Waikīkī Grand♡

Déception et inconfort

1.0

Je pense sincèrement que cet hotel ne devrait pas être proposé

− Tout

Good location. Comfortable enough but my unit was in desperate need of some TLC.

5.0

Excellent location. Although not beachfront, I could see the ocean well enough. Friendly staff. Bed was comfortable. Free standing AC unit worked well. Beach gear provided.

− Room needed a deep clean and some sprucing up. Ironing board was broken. Microwave was broken. Poor Water Pressure. Inside of cupboards were sticky. Table on the patio was trash. The kitchenware and decor were old, cheap and mismatched. (Could get better replacements at the Dollar store or a garage sale.) Balcony only as wide as a small folding chair, so maneuvering out there was tricky.

Was great location but needed some upgrades.

6.0

Having a kitchen was very convenient for us. Room felt like a good size for 2. Location of hotel was very close to local activities in Wakiki. Bed was very comfy and kitchen was good size for size of room. Also provided beach towels, umbrella and mat. Shower was a good size although water was a little finicky without us touching knobs. Patio was also good size with comfy chairs for looking even though view wasn't great.

− The ac in our room was set to the lowest temp setting and highest fan setting and room didn't get below prob 77. Was very very hot the whole time in room. Also staff doesn't provide new towels or check on room until you check out which can go both way honestly. I also had problems checking in. My original room wasn't ready at 2:15 and they told me it would be ready by 3 but ended up transferring me rooms to be right above the bar which could be heard from our room in certain spots. Also the curtains weren't dark enough so the lights from the other side of hotel shines right in our room. Curtains were covered in dirt at bottom like never been washed and was also what looked like old blood on curtain.

Guest review

6.0

− There were lots

Guest review

3.0

It was very close to the beach.

− The hotel was extremely dirty and the photos looked nothing like the room. The carpets were sticky and stained, the curtains were filthy and sticky held together with hair clips, the room had not been properly cleaned or maintained with stains and things falling apart. Our coffee pot was broken and I couldn’t get a hold of them for another one the whole visit. It is absolutely worth spending a little more money for a better place. This was only slightly cheaper than other hotels and I couldn’t believe the state the room was in. Additionally, the window opened all of the way with no screen, on the 6th floor so keep in mind if you’re staying with children.

Posizione perfetta per Waikiki ma struttura e gestione decisamente da rivedere.

7.0

Posizione sicuramente ottima per visitare Waikiki

− Siamo arrivati e non esisteva una reception, ci è stato detto che dovevamo aspettare l’arrivo di un responsabile che era stato chiamato ore prima. Avevamo richiesto mesi fa una camera con due letti e ci siamo ritrovati un solo letto ad una piazza e mezzo. La camera era minuscola e sembrava più uno sgabuzzino, era pieno di cose, il frigorifero pieno di scatole di scorte per il caffè, il balconcino inagibile e pieno di cose accatastate. La notte abbiamo anche trovato uno scarafaggio nel bagno.