★★★ Via Francesco Crispi 15, Rome, IT
7.2 guest rating· 114 reviews
Prime Location
Hotel La Fenice is perfectly situated between the Trevi Fountain and the Spanish Steps, offering the best of historic Rome at your doorstep.
Rooftop Breakfast
Indulge in a delicious buffet breakfast each morning on our rooftop terrace, while taking in breathtaking views of the Eternal City.
Concierge Services
Let us enhance your stay with guided tours and excursions around Rome. With the Barberini metro station just 300 meters away, exploring the city couldn't be easier.
Experience the charm of Rome at Hotel La Fenice. Book your stay now for an unforgettable Italian getaway.
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Sleeps 2 · 15 m² · Double bed
This double room features a satellite TV and air conditioning. This room cannot accommodate extra beds.
Sleeps 2 · 17 m² · Large bed, 2× Single bed
Rooms are spacious and comfortable, all rooms are furnished in a classical style and have private bathroom.
Sleeps 3 · 23 m² · Single bed, Large bed
Rooms are spacious and comfortable, all rooms are furnished in a classical style and have private bathroom.
Via Francesco Crispi 15, Rome, IT
Zero Flexibility and No Understanding in a Time of Crisis
2.0Unfortunately, our experience with Hotel La Fenice was extremely disappointing. We had a reservation for early March 2025, but due to the nationwide strike in Greece following the tragic train accident in Tempi, all transportation was suspended, including our flight. Despite providing full documentation and kindly requesting either a rescheduling of our stay or a partial refund, the hotel showed no understanding or flexibility whatsoever. They refused to accommodate our situation, even though it was clearly a case of force majeure, and not a personal cancellation. As 25-year-old students, this trip meant a lot to us, and losing the entire amount without any empathy or effort to assist was truly disheartening. We would not recommend this hotel based on their lack of customer care and rigid approach to an exceptional circumstance.
Guest review
8.0Many things to do around the area
Bed bug infestation
2.0Bed bug infestation. Horrible. If I could give 0 stars. Stay away. I had to wake up early for a tour and was met with a bed bug on the bed. I immediately grabbed it with tissue and put in the a ziplock I use when traveling. I called downstairs and the worker said we will take a look later. When I returned from my trip I went to front desk to request a change of room. The man had an attitude like he didn’t want to give me a new room and said they found nothing there and why I came so late as if I was supposed lose out on our tour of 600 I paid for my kids and I. I moved my room from 401 to 101. Next day found a bed bug there. Found out they were cleaning the other room and ran up to cleaning lady to alert her. They got staff and they found a third bed bug full of blood in the new bed. They switched me to the sister hotel around the block. It was my last night so everything was so fast. All I did was moved around. I requested a refund and laundry service as I do not want to bring these bugs home. The hotel said I have to wait a week since manager is on vacation so they have no answer for me. Hotels.com only wants to give me 150 rewards. I have been a loyal customer for years. This is all around a disgusting hotel. I saw they placed another family that same night after having found the bed bug. They did not care. They did not even have enough time to fumigate. They are spreading and leaving the bugs there. Unacceptable
Guest review
8.0Excellent location. Friendly staff. Needs updating
Clean, good location
6.0Clean and decent hotel in a very central location, but in a quiet street. Hotel has no reception which is a bit inconvenient, as you need to go around the corner to their sister hotel for check- in and check - out Air con functioned well Bathroom is spacious and renovated, shower with enough hot water and pressure. Besides the bathroom the hotel is a bit outdated,
City Break
8.0Hotel situated very convenient to city centre. Hotel staff were very friendly. Reception at the hotel was not staffed and had to use the reception at nearby Hotel Concordia.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel La Fenice in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In the event of early departure, 100 percent of the first night will be charged.
Pets are allowed on request. Charges may be applicable.
WiFi is available in the hotel rooms and is free of charge.
Children are not allowed.
Adults stay for € 40 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.