Hôtel de Sers♡

Guest review

10.0

Maybe it’s because im English but I think the breakfast could be better

The Perfect Paris Location

10.0

Hotel de Sers is one of those properties that will have you returning over and over. From the affordability to the hospitality, they provided a wonderful experience for me and my husband. The room was beautiful and the staff, superb. Room service is everything for the traveler and wow, did they deliver - literally. A wonderful experience in the perfect location steps from the Champs Elysees. Anything we needed was within walking distance, and when we needed a taxi, the front desk called one. A definite five-star experience.

A lovely hotel overshadowed by noise issues

4.0

This is one of the most difficult reviews I’ve ever written, because so much about Hotel de Sers deserves a glowing five-star rating. The hotel itself is undeniably charming, with tasteful design and a boutique feel. Our room had recently been renovated and was absolutely stunning—like stepping into a chic Parisian apartment. We were welcomed with complimentary chocolates and fresh water, and the location is ideal for exploring Paris. The staff was warm, attentive, and gracious throughout our stay. But unfortunately, one major issue overshadowed all of this: the noise. Our room faced the street, and while the view of the ornate Parisian facades across the way initially delighted me, we quickly discovered that a nightclub is located directly across from the hotel. While the area is quiet during the day and early evening, things change drastically around 1:00 a.m. when the club opens its doors. The noise level becomes extremely loud and continues unabated until approximately 6:00 a.m.—every single night. We endured this for five nights straight. Even with high-quality earplugs designed to seal the ear canal, I could hear the bass thumping through the walls, along with laughter, shouting, and crowds gathering outside. We slept very little during what was meant to be a celebratory trip—our first time in Paris and a special 60th birthday for my husband. We requested a room change early in our stay, but the hotel was fully booked and couldn’t accommodate us until our final night. By then, the damage to our experience had already been done. To their credit, the staff listened sympathetically, and we voiced our concerns multiple times. Upon checkout, the front desk acknowledged that other guests have raised the same issue and encouraged us to leave a review. So here is my advice: if you plan to stay at Hotel de Sers and value a full night’s sleep, insist on a courtyard-facing room. The noise from the nightclub is not a minor inconvenience—it is a serious disruption. Had we known this, we would have changed hotels immediately. There's a Four Seasons next door, and we absolutely would have relocated had we realized how relentless the noise would be. It’s such a shame, because this hotel has so much going for it. But until the nightclub situation is resolved—or guests are clearly warned when booking—I cannot recommend staying in a street-facing room under any circumstances.

Don’t stay here - club with loud music ALL night!!!

2.0

Really nice rooms, good location, nice staff, but club opposite with loud music literally all through the night. All for people having fun, but I planned on sleeping… big mistake! Really disappointing and would avoid at all cost. I like music, but I’d just go to the club all night if I didn’t want to sleep and listen to music.

Very good calm

10.0

Very good reception very gentle staff nice decoration family feeling location is grate easy in and out service oriented staff’s

Fabulous stay at Hotel de Sers

10.0

Overall a great boutique hotel. Staff was excellent. The rooms were clean and well appointed. I would highly recommend.