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Salthouse Harbour Hotel and Spa

★★★★ 1 Neptune Quay, Ipswich, GB

9 guest rating· 1209 reviews

About this hotel

Artistic Design and Amenities

Experience a stay like no other at Salthouse Harbour Hotel, located in a stylish old dockland building at Neptune Marina. The modern redesign features a stunning collection of art throughout the property, creating a unique and artistic ambiance. Enjoy free parking, complimentary Wi-Fi, and indulge in the boutique restaurant offering a delectable dining experience.

Luxurious Rooms and Views

Each room at Salthouse offers a luxurious experience with 32-inch TVs, premium toiletries, and unique features such as art pieces, copper baths, balconies, or picturesque harbour views. Relax in comfort and style while immersing yourself in the artistic charm of the hotel.

Eaterie Restaurant and Local Cuisine

Elevate your dining experience at Eaterie, the hotel's restaurant adorned with captivating paintings and sculptures. Delight your taste buds with a blend of modern and Mediterranean dishes, made with 80% locally sourced ingredients. Dine in the courtyard overlooking the charming harbour, adding a touch of magic to your meal.

Immerse yourself in art, luxury, and culinary delights at Salthouse Harbour Hotel – book your stay now for an unforgettable experience!

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Rooms & rates

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Luxury Double Room, 1 King Bed, Marina View

Sleeps 3 · 31 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>334 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and designer toiletries</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>

Superior Double or Twin Room

Sleeps 3 · 31 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

<p><strong>1 Double Bed</strong></p><p>334 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and designer toiletries</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Twin Room

Sleeps 3 · 31 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • TV

<p><strong>2 Twin Beds</strong></p><p>334 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>

Standard Double Room

Sleeps 3 · 31 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • TV

<p><strong>1 Double Bed</strong></p><p>334 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>

Luxury Double Room, Marina View (Copper Bath)

Sleeps 3 · 31 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Separate bathtub and shower

<p><strong>1 King Bed</strong></p><p>334 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV </p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, deep soaking bathtub and separate shower</p><p><b>Practical</b> - Desk, phone, and wardrobe or closet; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p>

Copper Room

Sleeps 2 · 31 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

This room features a marina view, a Juliette balcony, a copper bath in the bedroom, a stereo and a walk-in shower.

Salthouse Double Room

Sleeps 2 · 31 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

This double room features tea/coffee maker and seating area.

Salthouse Twin Room

Sleeps 2 · 31 m² · 2× Twin bed, Queen bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

This twin room has a DVD player, bathrobe and tea/coffee maker.

Marina Double/Twin Room

Sleeps 2 · 31 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

With a marina view, Juliette balcony, stereo and a walk-in shower.

Town View Contemporary Double Room

Sleeps 2 · 31 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Air-conditioned room with a 32-inch TV. Bathrooms have a free-standing bath, walk-in shower and non-steam mirrors. Please note, pets cannot be accommodated in this room. These rooms do not have a harbor view.

Amenities

  • Free WiFi
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Fitness center
  • Accessible parking
  • Street parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Room service
Show all 60 amenities
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

1 Neptune Quay, Ipswich, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say91209 reviews

+ Great service+ Beautiful views+ Clean and spacious rooms+ Delicious food− Outdated room decor− Long wait for dinner
Cleanliness9.2
Service9.2
Location9.2
Room Quality8.2
Amenities8.7
Value for Money9.2

Fantastic stay

10.0

What a wonderful stay in a perfect situation along the waterfront in Ipswich. The service from everybody was impeccable from the front desk , restaurant staff and the housekeeping team. Everyone was so helpful , friendly and accommodating. The rooms were fabulous and every meal we had , breakfast , lunch and dinner was superb. We really didn’t want to leave and would recommend staying here. We will definitely be back. Thank you so much.

christianedH9940FJ · 2026-07-18

Perfect stay

10.0

Yet another lovely stay at The Salthouse even had a couple of cocktails in the newly renovated bar area. Staff as always very friendly and make you feel part of the family.

Dawnie03_11 · NORWICH, NORFOLK, EAST ANGLIA, ENGLAND · 2026-07-14

Hotel and spa break July 26

10.0

We had a fantastic time at Salthouse Spa for our wedding anniversary. The staff including front of house staff Maddie and Jamie were extremely welcoming and friendly. The food in the restaurant was excellent, we had lunch and breakfast which were both very nice. We stayed in the Penthouse suite overlooking the harbour which was lovely, the views were amazing. The room was spacious and extremely clean, and comfortable. The spa although quite small was very new, it’s lovely and quiet as limited numbers at one time, the staff in the spa were very attentive and friendly. Highly recommend. Would definitely visit again.

R6415GUlydiak · 2026-07-12

A wonderful overnight stay 😊

10.0

A wonderful overnight stay. In fact we felt on leaving as if we had been on holiday for a week rather than just overnight. Attentive, friendly staff, good food and drink and a comfortable air conditioned room made this a five star experience. Only two things struck us as unusual within a hotel of this calibre, firstly the lack of wardrobe and drawer storage space. There were no drawers at all within the room and the bulk of the wardrobe area was filled with two hotel bathrobes, an ironing board and a small shelf unit containing hairdryer, kettle and complimentary beverage ingredients, which made it hard to store our own garments. As we were only staying overnight this did not pose too much of a problem to us, but might do for guests staying longer. Secondly, we were surprised to see there was no minibar within the room. Two bottles of mineral water awaited us on the table but it would have been useful to have somewhere to chill them. The air conditioning was most welcome, however, as we visited during a heatwave. All in all, a most enjoyable stay. Thank you.

RogerL595 · IPSWICH, SUFFOLK, EAST ANGLIA, ENGLAND · 2026-07-12

Awful service

2.0

Went for a pre meeting drink, had to find someone to get a drink menu, no one came to take the order, walked through restaurant to the bar and ordered , waited 20 mins at which point I had to find someone to chase the order up, 10 minutes later they arrived. Was asked to pay before the drinks were put on the table. Waitress disappeared before I could say I had the wrong cocktail, was now time to leave for our meeting . Wasn’t going to put this review but I messaged the hotel via contact form but no one has replied to me dispute the form saying a reply will be sent by next working day.

suzannecY4896UA · 2026-07-11

Great Hotel with wonderful staff

10.0

Spent 2 nights at the Salt house with a group of friends and had a fantastic experience. Rooms were great and the breakfast was amazing and cooked to order. The staff were superb. All were friendly, polite and attentive. I cannot praise it enough and I have stayed in hundreds of hotels all over the world.

R9470CWnigelb · 2026-07-09

Good to know

A deposit may be required at the property.

›Pets

Pets are allowed on request. Charges may be applicable.

›Internet

WiFi is available in the hotel rooms and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for £10 per person per night when using an available cot.

Children up to and including 14 years old stay for £10 per person per night when using an existing bed.

Children from 3 years old to 14 years old stay for £10 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

›Parking

Public parking is possible on site (reservation is not possible) and costs GBP 7.50 per day.