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Sleepfare

ibis London Excel-Docklands

★★★ 9 Western Gateway, Royal Victoria Dock, London, GB

8.1 guest rating· 5979 reviews

About this hotel

Stunning Views and Convenient Location

Modern Rooms and Amenities

The bright and modern rooms at ibis Docklands offer a comfortable stay with a flat-screen TV, private bathroom, and tea/coffee facilities for guests to enjoy.

Dining and Relaxation Options

Guests can dine at the on-site restaurant offering a variety of dishes, unwind at the bar, or opt for the convenient snack service during their stay.

Easy Access to London Attractions

Located near DLR stations, the hotel provides easy access to central London, London City Airport, Canary Wharf, and Greenwich. Additionally, popular destinations like Westfield Stratford shopping centre and the Olympic Park are just a short tube journey away.

Experience comfort, convenience, and stunning views - book your stay at ibis London Excel-Docklands now.

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Rooms & rates

Double SweetRoom

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Twin Room

Sleeps 2 · 16 m² · Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • TV

Double Room - Disability Access

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

Premium Double Room

Sleeps 2 · 16 m² · Double bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Premium Twin Room

Sleeps 2 · 16 m² · Twin bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Accessible Twin Room

Sleeps 2 · 16 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom
  • Coffee/tea maker

Amenities

  • Free WiFi
  • Accessible parking
  • Private parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Pets allowed
  • 24-hour front desk
  • Business center
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Access to health care professionals
Show all 63 amenities
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

9 Western Gateway, Royal Victoria Dock, London, GB

Check-in
from 03:00 PM
Check-out
until 12:00 PM

What guests say8.15979 reviews

+ Friendly staff+ Great location+ Good value for money− Dirty rooms− Uncomfortable bedding− Small rooms
Cleanliness7.2
Service9.2
Location8.8
Room Quality6.7
Amenities8.2
Value for Money8.2

Guest review

8.0

Tolles Hotel in super Lage . Saubere Zimmer, bequeme Betten, täglicher Roomservice. Bus und Bahn gleich neben dem Hotel. Einkaufsmöglichkeiten, Restaurants und Bäckerei in der Nähe.

− Es gab nichts.😊

Nicole · DE · 2026-10-22

Mostly good, however...

6.0

The breakfast buffet offered what I needed on the mornings I stayed at the hotel. I also ordered food from the bar one evening, which was satisfactory.

− The windows in my room needed soundproofing. The outside noise from passing airplanes in particular made sleep incredibly difficult. I chose a premium room, and I actually had better nights when I stayed in a standard room in Ibis Styles, Ealing. I chose the premium as a birthday treat to myself. The difference from standard was not substantial enough to be worth it.

Iceferno · GB · 2026-10-22

everything I expected for the cost.

8.0

location near Excel - perfect.

− carpet was old

Gary · IE · 2026-10-22

Guest review

10.0

Location, parking, staff, great value for money. View over the water.

Michelle · GB · 2026-10-22

Localização e café da manhã maravilhosos

10.0

Brasileiros, eu me hospedei em 3 diferentes hotéis na última vez que fui a Londres. Esse com certeza é um dos melhores. Super perto da estação da Elisabeth Line (vem direto do aeroporto). Café da manhã é excelente de verdade. Vale cada centavo. A vista do quarto voltado para o rio é lindíssima. Quarto limpo. Ele vale mais a pena do que o Novotel que fica ao lado, onde também já fiquei hospedada.

− Como todo Ibis o tamanho do quarto é bem reduzido. Mas fora isso é 200% de satisfação.

AnaSanchez · BR · 2026-10-21

Really comfortable and enjoyed our stay.

8.0

It was very convenient right next to the Excel Centre where the events were. Had a good size accessible room and the staff were very friendly and supportive

− The heating wasn’t working and I was extremely cold but then the staff gave me two heaters.

Meesh · GB · 2026-10-21

Good to know

Please note that this hotel does not accept bookings made using Maestro cards.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.