Country Inn & Suites by Radisson, Bakersfield, CA

WORST HOTEL STAY IN MY 6 DECADES OF LIFE - SUPER CREEPY NO-STAIRS-AVAILABLE HALLWAY

2.0

Breakfast well done, EXCEPT Coffee was COLD, def not acceptable. Interior room was clean , updated, strong AC helpful during 100 degree plus summer night, gated parking, had a pool which is better than no pool.

− Front desk man at arrival - unkind, uncaring, hard to understand. NO STAIR ACCESS unless one walked the length of a football field down a LOOOOONNG VERY CREEPY fully enclosed CORRIDOR. For people who avoid elevators where at all possible, having no stair access near the reception area is UNACCEPTABLE and AGAINST FIRE CODE! Elevator SUPER SLOOOW. But the absolute WORST THING about this hotel is the room we got. Both windows were OPAQUED out with some kind of white FILM ADHESIVE that rendered NO CLARITY, NO VIEW out the window, in other words, it was like being in a box with no view of outside. Windows also LOCKED, UNABLE TO OPEN!!!! However one of the windows was able to be budged a few inches only to see a dumpsite down below, trash, debris, dilapidated shelter and structures on dirt. Front Desk LIED to me when i said I needed a new room with clear windows, stating hotel full! IMPOSSIBLE! This hotel has about 20-30 rooms a floor, and 3 floors, in the most dirtbag part of Bakersfield, in no ones imagination was this hotel full. Front desk also LIED that ALL ROOMS had the same white film preventing view of outside. When we left I studied the outside window of the building to find all the rooms had clear windows! I asked guests at breakfast and they all confirmed they could see out the windows. Being in a room with no window to see out of, and locked closed windows was nothing less than being in a room with 4 full walls, like a prison. I became SEVERELY PANIC STRICKEN and told Front Desk guy, who lied that hotel was full and would not change my room. UTTERLY UNACCEPTABLE! Could not sleep for hours and once I did when I awoke during night my body went into horrific anxiety panic. It was ABSOLUTELY HORRIBLE! I regret not taking pictures of the opaqued-out windows and junkyard seen through crack of one cracked window. I did take pictures of creepy hallway with stair access only on the farthest end of corridor. Who wants to walk down this?!

I never even made it to that hotel I asked if I can switch my days they wouldn’t let me ask if I can get a refund wouldn

1.0

Paye trop cher, on était mal à l aise impression de sale

2.0

Petite déjeuner

− Chambre qui ne correspondait pas au standing annoncé, morceau de carrelage cassé qui se détache carrément dans la salle de bain, un morceau de bois cassé sous le lit des taches murs, moquette, un store cassé On aurait dit une chambre d’hôtel ou plutôt une très grande pièce abandonnée.

I love staying at this hotel super affordable, very clean, lovely staff and front desk.

10.0

I love the beautiful fountain and the lobby

− The pool area where it’s placed