★★★★ R. Diaz Ordaz 2-1, Portes Gil, MX
9.6 guest rating· 159 reviews
Luxurious Accommodation with Exciting Amenities
Relaxation and Recreation for Everyone
Convenient Location and Exceptional Service
Experience the ultimate blend of luxury and comfort at Hacienda El Carmen Hotel & Spa. Indulge in our air-conditioned rooms with free WiFi and stunning garden views. Unwind by the outdoor pool or stay active at the fitness centre. Our hotel also features a children's playground, billiards, and mini-golf for entertainment.
Conveniently located near popular attractions like Guachimontones and Agua Caliente Park, our 4-star hotel offers easy access to the best of Portes Gil. Let our 24-hour front desk staff assist you with any needs during your stay. Book now and elevate your travel experience at Hacienda El Carmen Hotel & Spa.
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Sleeps 2 · 30 m² · Queen bed
This suite's special feature is the fireplace. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 1 bed.
Sleeps 4 · 30 m² · 2× Double bed
This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 3 beds.
Sleeps 2 · King bed
<p><strong>1 King Bed</strong></p><p>Overlooking the courtyard</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p>Non-Smoking</p>
Sleeps 4 · 2× Double bed
<p><strong>2 Double Beds</strong></p><p>Overlooking the garden</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe</p><p><b>Comfort</b> - Daily housekeeping</p><p>Non-Smoking</p>
Sleeps 2 · King bed
<p><strong>1 King Bed</strong></p><p>Overlooking the courtyard</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe</p><p><b>Comfort</b> - Daily housekeeping</p><p>Non-Smoking</p>
Sleeps 2 · King bed
<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p><p>Room/bed type depends on availability at check-in </p>
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
This suite features a hot tub and a fireplace. The suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit has 1 bed.
Sleeps 2 · King bed
<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Room service (limited)</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe</p><p><b>Comfort</b> - Daily housekeeping and portable fan</p><p><b>Accessibility</b> - Bathroom grab bars</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
The spacious twin/double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a hairdryer. The twin/double room features a safe deposit box, a patio and garden views. The unit offers 1 bed.
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
This suite provides a fireplace. The suite features 1 bedroom and 1 bathroom with a hairdryer and free toiletries. Among the room amenities are air conditioning, a wardrobe, a safe deposit box as well as a patio and garden views. The unit offers 1 bed.
R. Diaz Ordaz 2-1, Portes Gil, MX
10 von 10
10.0Unser Aufenthalt war einfach außergewöhnlich. Wir haben die ruhige, friedliche Lage mitten in der Natur sehr genossen. Die gesamte Anlage ist wunderschön gestaltet und von hoher Qualität, und die Herzlichkeit des gesamten Teams hat unseren Aufenthalt noch besonderer gemacht. Die Tiere, der Hof und das Greenhouse schaffen eine einzigartige Atmosphäre. Ein absolutes Highlight war das Spa, die Kombination aus den historischen Gemäuern und dem modernen Wellnesskonzept war einfach traumhaft und ein unvergessliches Erlebnis. Besonders wertvoll war für uns als Familie, dass unsere Kinder die Natur frei entdecken, spielen und erleben konnten. Genau diese Freiheit und Verbundenheit mit der Natur machen diesen Ort so besonders. Für uns war die gesamte Hotelerfahrung eine glatte 10/10
Excelente Hacienda, magnifico servicio
10.0Las instalaciones, el servicio, la comida, en general vale la pena la experiencia ya que te encuentras con la naturaleza la flora la fauna y un centro de excelencia. Recomiendo Hacienda El Carmen
Escapada de aniversario
10.0Instalaciones y atención del personal
− Nada
Felt like the establishment wants to keep you enclosed within the compound.
7.0Beautifully maintained Hacienda
− Room was not cleaned on our last day. Handled inappropriately by staff. Took over 30 minutes to get clean towels. I’m almost sure management was not advised of this mishap. Was offered no compensation for this. Plus upon check out they wanted to charge us for two to go coffees. No WiFi, no television and no coffee in room. Pool hours and use of horses are limited. Spa prices are sky high. Felt like we were imprisoned with the process of coming and going.
Bufete e instalaciones
8.0Las instalaciones, el lugar es increíble, el personal bastante amable y que dan tour y paseo a caballo considerado dentro del precio
− El costo de la comida es algo elevado considerando la calidad precio se puede decir que es una calidad normal para un precio elevado, deben mejorar el sabor y platillos, por ejemplo el bufete del domingo es muestra de ello
A deposit may be required at the property.
Free private parking is possible on site (reservation is not needed).
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds.
WiFi is available in public areas and is free of charge.
Pets are not allowed.