Sleepfare

AC Hotel by Marriott Charlotte SouthPark

★★★★ 1824 Roxborough Road, Charlotte, US

9.3 guest rating· 434 reviews

About this hotel

Modern Design and Convenient Location

AC Hotel by Marriott Charlotte SouthPark offers a sleek and contemporary design, providing guests with a stylish and comfortable stay. Situated just 700 meters from SouthPark Mall, guests can easily indulge in shopping and dining experiences.

Top-Notch Amenities

Enjoy a range of amenities at this 4-star hotel, including a fitness centre to stay active during your stay. The air-conditioned rooms feature free WiFi and private bathrooms, ensuring a relaxing and convenient visit.

Nearby Attractions

Explore popular attractions such as the Mint Museum of Art and Freedom Park located within a short distance from the hotel. With the Spectrum Center and Charlotte Douglas International Airport also in close proximity, AC Hotel by Marriott Charlotte SouthPark is the perfect choice for both leisure and business travelers.

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Rooms & rates

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Suite, 1 Bedroom

Sleeps 3 · 28 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>300 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Sleeps 3 · 27 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>291 sq feet </p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, and shower or rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Low-height view port in door</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 2 Queen Beds

Sleeps 4 · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>2 Queen Beds</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed with Sofa bed

Sleeps 3 · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 2 Queen Beds, Balcony

Sleeps 4 · 27 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>2 Queen Beds</strong></p><p>291 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed with Sofa bed, Balcony

Sleeps 3 · 27 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>291-sq-foot room with a balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Free local calls, twin sofa bed, and safe</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 2 Queen Beds, Corner

Sleeps 4 · 27 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Lowered electrical outlets in bathroom

<p><strong>2 Queen Beds</strong></p><p>291 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - Flat-screen TV with premium channels</p><p><b>Food & Drink</b> - Coffee/tea maker and free bottled water </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, and rainfall showerhead</p><p><b>Practical</b> - Safe, iron/ironing board, and laptop workspace</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Guest room, 1 King, Sofa bed

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.

1 Bedroom Suite, 1 King, Sofa bed

Sleeps 3 · 28 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Featuring free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with streaming services. The unit has 2 beds.

Guest room, 2 Queen

Sleeps 4 · 28 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 1 bed.

Amenities

  • Free WiFi
  • Fitness center
  • Free Parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
Show all 38 amenities
  • Contactless check-in/check-out
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor fireplace
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Terrace

Location

© OpenStreetMap contributors

1824 Roxborough Road, Charlotte, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.3434 reviews

+ Clean and well-maintained+ Friendly and accommodating staff− Noise from the elevator− Issues with room assignment
Cleanliness9.3
Service9.8
Location9.3
Room Quality9.3
Amenities9.3
Value for Money8.8

Perfect and professional customer satisfaction all the way around

10.0

Was recently in the AC hotel from 7/6-11. It was perfect....Cleanliness of room, room service, front desk...... The breakfast was fantastic....and Fabiana was an utter delight. She was professional, extremely personable, incredibly attentive to our dining needs or questions.....for us and all other guests in the breakfast area...Very pleasant to speak with....She is definitely a keeper foro the Marriott. Look forward to sharing our experiences with her...when we return to another stay.

G6804ATelsas · 2026-07-16

Excellent experience

10.0

Nice atmosphere, easy friendly check-in room was very clean and comfortable. Loved the roof top bar.

Maps60622538093 · 2026-06-14

Awful

2.0

My experience at AC SouthPark can only be described as a complete disaster. As a long-standing Marriott customer, and specifically a regular AC Hotels guest for many years around the world, my stay at this property has made me seriously reconsider whether I should continue using Marriott’s services. I can say with certainty that I will not be returning to AC SouthPark. My extremely poor experience began at check-in, which was flat and unwelcoming. The staff member who assisted me was not friendly at all and seemed completely uninterested. On top of that, I was asked a question that honestly left me stunned: “Would you like housekeeping to clean your room tomorrow morning?” My answer was obviously yes. What kind of question is that? Why would I not want my room serviced, especially when paying a rate of €350 per night? Once I settled into my room on the seventh floor, the experience became even worse. The room opposite mine was occupied by a group of young people partying until very late at night. The rooms are poorly designed, with a horrible extraction/ventilation noise that cannot be switched off. That ventilation system seems to connect with other rooms, which amplifies the noise. As a result, I was unable to sleep until the party finally ended. However, that was not even the main issue. The following day, after a long and exhausting day of work, I returned to the hotel at around 10:00 p.m. only to find that my room had not been cleaned. The towels had not been changed, and no one had even bothered to tidy or service the room. Naturally, I called reception, and their response was that housekeeping was no longer available at that time. This is disgraceful. At €350 per night, they did not even have the decency to change my towels or clean my room. Unfortunately, the problems did not end there. The next morning, I went down for breakfast, which was included in my room rate. To my surprise, not only was the buffet extremely poor, with very limited products and very low-quality food, but when I finished, I was presented with a $23 bill to sign and to add a tip. No one had served me; it was a small, deplorable buffet. I assumed the signature was simply for internal breakfast control, and that I would not be charged because breakfast was included in my rate. When I went to check out, I asked for the invoice so I could review it. Conveniently—or perhaps not—the system was not working, and I was told the invoice would be sent to me later by email. Two hours later, I received the hotel invoice, and it included a breakfast charge despite breakfast being included in my booking. I have now spent five days trying to dispute this charge by email, through the Marriott form, and by other means, but I have received no response whatsoever. They have effectively charged me fraudulently for breakfast, completing what has been an entirely shameful experience with a hotel chain that, until now, had been my first choice for my monthly business trips. They have managed to make a Marriott Platinum member stop using their hotels. A disgraceful hotel and disgraceful service.

jordiy · BARCELONA, CATALONIA · 2026-06-10

Disappointing

2.0

Currently staying in the hotel. Three hours prior to check in the charged our three night stay. Upon check in they failed to advise us that the rooms were not cleaned daily, so when we walked into our room after being out the first full day we walked into full trash cans, dirty towels still on the floor. We had to call downstairs for clean towels and then wait. The front desk was not very pleasant or understanding. Also, paint coming off shower floors and the floor in the room was filthy dirty. The bottom of my feet were black after my nightly shower just walking from the bathroom to the bed. Just gross. Coffee maker in room, with no supplies (creamer or sugars). Very disappointing and would not recommend staying here, I know I never would!!!

dorip601 · 2026-06-07

The charged me and I moved the date, after they said this was fine. And actually recommended I move the date. Thanks!

2.0

Was ripped off by the Marriott. Big fan of Marriott, just not this location. Thanks.

jeremycK2091JN · 2026-06-06

Rave review for Staff Member

10.0

Love the area and staff. Dwight in particular was fantastic. Genuinely kind and helpful. Everytime he came to assist he was pleasant and offered to do things without asking. He's a keeper! We love this hotel...except for the newly implemented paying for parking.

tommysI9064MH · 2026-05-17

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

A deposit may be required at the property.

›Parking

Free public parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

›Pets

Pets are allowed. Charges may be applicable.