Sleepfare

ACME Hotel Chicago, Outset Collection by Hilton

★★★★ 15 East Ohio Street, Chicago, US

9.2 guest rating· 2170 reviews

About this hotel

Upscale Amenities and Technology

Experience luxury at Acme Hotel Company Chicago with rooms featuring 46-inch LED Smart TVs, tablet connections, and ergonomic work desks. Enjoy the convenience of minibars, snack trays, and cutting-edge visual and audio technology in every room.

Gourmet Dining and Lounge

Indulge in crafted cocktails and small bites at The Berkshire Room cocktail lounge on-site. Treat yourself to locally sourced pastries, gourmet sandwiches, and grab-and-go desserts from West Town Bakery. Wake up to complimentary custom-brewed coffee room-delivery services each morning.

Fitness and Business Facilities

Stay active at the fitness centre or take advantage of the business centre and meeting space. Enjoy free smart watch rental services during your stay. With attractions like Navy Pier and Millennium Park just a mile away, Acme Hotel Company Chicago is the perfect blend of luxury and convenience.

Rooms & rates

Pick your dates. Prices are live, not cached.

Queen Room - Hearing Accessible

Sleeps 2 · 37 m² · Queen bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

The spacious double room features air conditioning, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2 · 19 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

<p><strong>1 Queen Bed</strong></p><p>200 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 46-inch LED TV with digital channels, streaming services, iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Lever door handles</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Sleeps 4 · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 46-inch LED TV with digital channels, streaming services, iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Suite, 1 King Bed, Non Smoking (Living Room;with Sofabed)

Sleeps 4 · 38 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>404 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 46-inch LED TV with digital channels, streaming services, iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Lever door handles</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Suite, 1 King Bed, Accessible (Walk-in Shower)

Sleeps 4 · 38 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>404 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 46-inch LED TV with digital channels, streaming services, iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Lever door handles</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Standard Room, 1 King Bed, Non Smoking (Walk-in Shower)

Sleeps 2 · 19 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>208 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 46-inch LED TV with digital channels, streaming services, iPod dock</p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (surcharge) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning</p><p><b>Accessibility</b> - Lever door handles</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

King Room

Sleeps 2 · 19 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

This double room is air-conditioned and has a flat-screen TV with cable channels, a safe deposit box and heating. The unit has 1 bed.

King Suite

Sleeps 4 · 37 m² · Extra-large double bed (Super-king size), Sofa bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

The suite features air conditioning, a seating area, a safe deposit box, heating, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Queen Room with City View

Sleeps 2 · 19 m² · Queen bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

The double room offers air conditioning, a safe deposit box, heating, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Queen Room with Two Queen Beds

Sleeps 4 · 30 m² · 2× Queen bed

  • Air conditioning
  • Bathrobe
  • Safety deposit box
  • TV
  • Telephone

This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a safe deposit box and heating. The unit offers 2 beds.

Amenities

  • Free WiFi
  • Fitness center
  • Accessible parking
  • Parking
  • Breakfast takeaway containers
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
Show all 45 amenities
  • Access to health care professionals
  • ATM/cash machine on site
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Delivered food - securely covered
  • Electric vehicle charging station
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

© OpenStreetMap contributors

15 East Ohio Street, Chicago, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.22170 reviews

+ Great location+ Friendly staffLack of coffee amenitiesInconsistent service quality
Cleanliness8.8
Service9.2
Location10.0
Room Quality9.7
Amenities8.7
Value for Money9.2

Would stay here again!

8.0

Location was great. Staff was super friendly. The vibe of the hotel was fun. Rooms were clean.

Was sad that the Peloton bike couldn't connect to the internet. Also, would recommend some wet wipe stations in the gym be made available to wipe equipment down when done using.

Brooke · US · 2026-07-20

Great location for walking in the city

8.0
Lana · US · 2026-07-19

Hilton's corporate heads are not thinking clearly.

6.0

I am conflicted about my rating for this location. The staff was great. Ready to help with a range of issues. But what has become of Hilton? Hilton once was a brand that I trusted for a level of quality. But their corporate managers seem to think that somehow, inconsistent "collection" hotels that are unpredictable and inconsistent are a way to promote their brand? Wrong! As I understand it, the "Outset Collection" is Hilton taking over run-down properties and recoving them and keeping prices low. They also seem to be aiming to be trendy to attract younger travellers. A thought for Hilton--busines travellers and more mature clients are not the heart of the market, a young backpacker who's short on spending cash will find a youth hostel with a bunk room. We arrived a few minutes before our 3 pm check-in time. For some reason they could not manage to check anyone in a few minutes early--so there was a line of about six parties ahead of me. One of their two elevators was out of service. I know there's a shortage of elevator repairpersons, so that might be understandable. But the long line for check-in turned into a trafic jam at the one remaining elevator--and the "up" button to call it was also needing repair. All told it was around 40 minutes later before we got into our room. The room was not especially well conceived. A good bed, a desk with one chair, a couple of hammocks. A few hangers above the hammocks, a tall skinny closet with nothing in it (supposed to be an ironing board maybe?). Enclosed bath with a non-enclosed shower (note to designers: a half-sheet of glass is not an enclosure, I prefer to keep the floors dry). Pipes that rattled when you flushed. A nice TV with limited channel selection--no NBC, for instance, and I think no PBS. Mini-fridge but no coffeemaker and no microwave--to get coffee I had to go to the attached bakery, which was closed on one morning due to some mechanical issue. The building incorporates a bar which seems to attract its own clientele. The elevator is adorned with cover art from famous rock albums--and the theme is carried into the mood music in the elevator--now, how mahy of us want punk-rock at 8:30 a.m.? I think if I'm looking for affordable lodgings in Chicago, next time I'll go back to Motel 6. I no longer trust the Hilton brand.

TR26 · DAYTON, OHIO · 2026-07-04

Good location but outdated property

6.0

The first thing I noticed upon entering the lobby is the unpleasant smell. It smelled like smoke and old furniture. My room was in the back of the property so no city view (parking lot and an inside courtyard), but at least I was not bothered by street sounds. It was clean but very old and in need of updating. Acceptable for a one night stay due to a convenient location, but I would not book this for a longer vacation in the city.

Disc29 · GRAYSLAKE, LAKE COUNTY, ILLINOIS · 2026-07-04

Would never stay here again.

1.0

The room cards were not working on arrival for several guests. The supervisor was trying to accommodate but the super was having a pissing contest with him and was extremely unprofessional and unhelpful. We tried to get hot water at the bar and the bouncer wouldn’t let my husband in even though he was a guest. The other hot water we were directed to near the gym was not working. We asked for a kettle but never received one. The beds were extremely uncomfortable.

Rahma · US · 2026-07-02

Good to know

You must show a valid photo ID and the credit card used to make the reservation upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

For bookings of 5 or more, different policies and additional supplements may apply.

Please note the credit card used to complete any reservation with a refundable cancellation policy will be authorized USD 1 anytime after the booking.

Guests under the age of 21 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are allowed. Charges may be applicable.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 13 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 40 per day.