Sleepfare

Fairfield Inn and Suites by Marriott Winston Salem/Hanes

★★★ 1680 Westbrook Plaza Drive, Winston-Salem, US

8.8 guest rating· 371 reviews

About this hotel

Modern Comforts and Convenient Amenities

This Winston-Salem hotel offers a perfect blend of modern comforts and convenient amenities. Each room at the Fairfield Inn & Suites by Marriott Winston Salem/Hanes is equipped with a refrigerator, free WiFi, and cable TV with HBO. Guests can enjoy a refreshing dip in the outdoor pool or stay active at the fitness center. The on-site business center and laundry facilities add to the convenience of your stay.

Prime Location

Conveniently located just 9 km from Winston-Salem city center, this hotel provides easy access to popular attractions such as Old Salem Museums & Gardens and the Reynolda House Museum of American Art, both just 8 km away.

Book Your Stay Today

Experience comfort, convenience, and a prime location at Fairfield Inn & Suites Winston-Salem Hanes Mall. Book your stay now for a memorable visit.

Rooms & rates

Pick your dates. Prices are live, not cached.

King Suite with Bathtub and Sofa Bed - Mobility Access/Hearing Accessible

Sleeps 4

  • Hearing accessible

King Room with Roll-In Shower - Mobility Access/Hearing Accessible

Sleeps 3 · Extra-large double bed (Super-king size)

  • Hearing accessible

The unit has 1 bed.

Queen Room with Two Queen Beds and Sofa Bed - Hearing Access/Mobility Access/Bathtub/Roll-In Shower

Sleeps 6 · Sofa bed, 2× Queen bed

  • Hearing accessible

The unit offers 3 beds.

King Room with Bathtub - Mobility Access/Hearing Accessible

Sleeps 3 · Extra-large double bed (Super-king size)

  • Hearing accessible

The unit offers 1 bed.

King Room

Sleeps 3 · Extra-large double bed (Super-king size)

The unit offers 1 bed.

King Room with Bathtub and Roll-In Shower - Hearing/Mobility Access

Sleeps 3 · Extra-large double bed (Super-king size)

  • Hearing accessible

The unit offers 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible

Sleeps 5 · 2× Queen bed

  • Hearing accessible

The unit offers 2 beds.

Queen Room with Two Queen Beds

Sleeps 5 · 2× Queen bed

The unit has 2 beds.

King Suite with Sofa Bed

Sleeps 4

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Sleeps 3 · 28 m² · King bed, Sofa bed

  • Desk
  • Desk chair
  • Private bathroom
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p>303 sq feet </p><br/><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - 55-inch Smart TV with premium channels and Netflix</p><p><b>Food & Drink</b> - Refrigerator, microwave, and coffee/tea maker</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and safe; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, recycling bin, and LED light bulbs</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • WiFi available
  • Fence around pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Fitness center
  • Free Parking
  • Accessible parking
  • Breakfast takeaway containers
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Pets allowed
  • 24-hour front desk
  • Non-smoking rooms
Show all 65 amenities
  • Non-smoking throughout
  • Family rooms
  • Auditory guidance
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key card access
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lower bathroom sink
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Private check-in/check-out
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Vending machine - snacks
  • Visual aids: Braille
  • Wheelchair accessible

Location

© OpenStreetMap contributors

1680 Westbrook Plaza Drive, Winston-Salem, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.8371 reviews

+ Friendly and helpful staff+ Clean and comfortable rooms+ Convenient locationIssues with cleanliness (ants, hair)Noise from air conditioningBasic food options
Cleanliness8.4
Service9.4
Location8.9
Room Quality8.4
Amenities8.9
Value for Money8.9

Overall clean, comfortable bed. Breakfast no good

8.0

Breakfast was poor quality. Coffee was very exceptionally good

Breakfast

Leblanc · US · 2026-07-14

Perfect for the price!

9.0

Staff was friendly and professional. Facility was very clean. I really appreciated having gluten free offerings for breakfast (even GF cookies available at check in). Most hotels have gross breakfast and terrible coffee but they had really good coffee and the breakfast was much higher quality than expected for most free hotel breakfasts (ex. Prepackaged breakfast sandwiches and egg white bites etc) so you can skip the Starbucks trip.

Not a huge deal normally but since we came during a heat wave to visit colleges so it was really frustrating that the ice machine on our floor was broken. I didn’t try any other floors because I expected ice and water in the breakfast area on the way out but there wasn’t any there either. Also there are no water fountains/dispensers anywhere I could find. Not in the breakfast area or any hallway. They did give a small bottle of water at check in and they sell bottles of water but since it was literally 100 in the afternoon we wanted to fill large refillable bottles with ice and cold water to stay hydrated out in the heat. That was a bummer.

Brittany · US · 2026-07-02

Guest review

10.0

Property was very clean and well taken care of. Front desk staff was exceptional. Will definitely stay here again in the future.

Robert · US · 2026-06-29

Quiet stay

10.0

Convenient to downtown, the mall, the hospital and local attractions. Quiet location with large parking area. Friendly and competent front desk staff. Clean room, in fact, the whole building was clean. Beds were comfortable and hot water came out of the shower. Continental style breakfast is available daily. Price is included in the room cost.

2HVTRAV4 · 2026-06-19

Will choose somewhere else next time.

5.0

Good location

MOLD ALL IN THE BATHROOM ON THE CEILING! PLUS THEY CHARGED EXTRA $20 FOR 2 ADULT WOMEN/SISTER WHO WERE IN THE ROOM LESS THAN 12 HOURS...TRAVELING FOR SCHOOL. NOT HAPPY!

Drusilla · US · 2026-05-28

Waiting for call from hotel manager

8.0

We have stayed at this hotel numerous times on our way to OBX. Our last stay was Friday, May 8. No problems with the room. Several days after leaving I became aware that I left my zip up hoodie in my room. My wife called and talked to an employee, describing the lost item. The employee said they hat the sweat shirt at the hotel and would hold it. We went to pick it up Saturday afternoon, May16. The sweat shirt they offered me was not the one that I had left behind. It was a very busy check-in time and an employee trainee was gracious enough to take my information and told me that they would check some more and she would notify the manager, who was coming on duty shortly. She assured me the manager would be in touch with me in the next day or two, Monday at the latest. I left my phone number and email address. It is now May 26 and I have had no feedback from the hotel

Cammy-r0n · KNOXVILLE, TENNESSEE · 2026-05-26

Good to know

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that there is a per stay pet fee charged for pet-friendly rooms. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free public parking is possible on site (reservation is not needed).

Internet

Wired internet is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.