Sleepfare

Grand Royal Lagoon

★★★ Calle Quetzal No 8-a, Cancun, QROO, 77500, Cancun, MX

6.8 guest rating· 104 reviews

About this hotel

Outdoor Pool and Terrace/Garden : Embrace the tropical setting with an outdoor pool and picturesque terrace and garden at Grand Royal Lagoon.

Complimentary Services : Enjoy free Wi-Fi, concierge assistance, and even babysitting services for a relaxing stay.

Convenient Amenities : Benefit from room service, express check-in/out, and airport shuttle options at your disposal.

Experience the best of Cancun's Zona Hotelera with Grand Royal Lagoon - book your stay now!

Rooms & rates

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Standard Room, Pool View ( subject to availability)

Sleeps 4 · King bed

  • Desk
  • Private bathroom
  • Free WiFi
  • Shower
  • Safety deposit box

<p><strong>2 Double Beds OR 1 King Bed</strong></p><p>Views of the city and pool</p><br/><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Room service and refrigerator (on request) </p><p><b>Sleep</b> - Blackout drapes/curtains and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and towels</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Need to Know</b> - Bed sheets not available</p><p>Smoking And Non-Smoking</p><p>Room is accessed via exterior corridors and room/bed type depends on availability at check-in </p>

Amenities

  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa
  • Free long-term parking
  • Free self parking
  • Golf lessons available nearby
  • Golfing nearby
  • Water skiing nearby
  • 24-hour front desk
  • Airport transportation - pickup (surcharge)
  • Area shuttle (surcharge)
  • Concierge service
  • Designated smoking area
  • Ecotours nearby
Show all 34 amenities
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Garden
  • Hiking/biking trails nearby
  • Limo or town car service available
  • Marina on site
  • Multilingual staff
  • Parasailing nearby
  • Personal motorized watercraft on site
  • Porter/bellhop
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Surfing/bodyboarding nearby
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Upper floors accessible by stairs only
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Calle Quetzal No 8-a, Cancun, QROO, 77500, Cancun, MX

Check-in
from 03:00 PM to 06:00 PM
Check-out
until 12:00 PM

What guests say6.8104 reviews

− High price for condition− Cleanliness issues with sheets and pillows
Cleanliness3.6
Service8.1
Location8.1
Room Quality5.6
Amenities8.1
Value for Money6.6

Guest review

4.0

Price was high for the condition plus they charge extra fee when you check in. I only stayed 1 night... The sheets need to be washed/cleaned much better with bleach and better detergent. The pillows had makeup and lots of stains everywhere on sheets. The rooms need more attention please.

Erik · 2025-09-11

Guest review

6.0

It’s a very quiet area to get away from all the noise as I was on vacation from Houston, tx. I got the back corner room an they have plenty of cameras. The only thing that could have front

Robin · 2025-07-13

Guest review

4.0

La atención

ROSA ELENA · 2025-04-21

Guest review

8.0

Le falto , toallas para la alberca , y limpieza en la habitación.

Arturo · 2025-04-17

Guest review

10.0

Very nice custom service

Javi · 2025-02-16

Guest review

8.0

Great location a short walk to shopping dinning and beach

Patricia · 2025-02-15

Good to know

Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

›Pets

Pets not allowed

›Sustainability Certifications

Property confirms they are implementing guest safety measures

›Children and extra beds

No rollaway/extra beds available

›Pets

Service animals not allowed

›General

Gap period enforced between guest stays - 48 hours

›General

Guests are provided with free hand sanitizer

›Covid

Property follows sanitization practices of COVID-19 Guidelines (CDC)

›General

Staff temperature checks are conducted regularly

›General

Cashless transactions are available

›Accessibility

No elevators

›General

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

›General

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

›General

Staff wears personal protective equipment

›General

Temperature checks are available to guests

›Covid

Property does not offer onsite COVID-19 testing

›General

Property is cleaned with disinfectant

›General

Social distancing measures are in place

›General

Professional property host/manager

›Sustainability Certifications

Property confirms they are implementing enhanced cleaning measures

›General

Commonly-touched surfaces are cleaned with disinfectant

›Health & Safety

Property does not require health documentation at check-in

›General

Shield between guests and staff in main contact areas

›General

Masks are compulsory at the property