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Best Western Plus Hotel Köln City

★★★★ Innere Kanalstr. 15, Cologne, NW, 50823, Cologne, DE

8.4 guest rating· 112 reviews

About this hotel

Experience unparalleled comfort and elegance at Best Western Plus Hotel Köln City, a luxurious 4-star property nestled in the vibrant Ehrenfeld district of Cologne.

Unwind at Our Spa

Take a moment to rejuvenate in our full-service spa, where your wellness is our priority. Enjoy a range of treatments designed to soothe the body and mind.

Savor Culinary Delights

Indulge in a delightful dining experience at Tri Forum, or convenience your cravings with room service. Don't miss our daily buffet breakfast for an energizing start to your day.

Stay Connected and Productive

With complimentary Wi-Fi in every corner, a business center, and state-of-the-art meeting rooms, you can effortlessly blend work and leisure while enjoying modern amenities crafted for your comfort.

Are you ready for an unforgettable stay? Book your escape today!

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Rooms & rates

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Standard Room, 1 Queen Bed

Sleeps 3 · Queen Bed

  • Desk
  • Desk chair
  • Bathroom emergency pull cord
  • Free WiFi
  • Safety deposit box

<p><strong>1 Queen Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 131-cm flat-screen TV, premium channels, and tablet computer</p><p><b>Food & Drink</b> - Room service (limited) and free bottled water </p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Raised toilet seat</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 2 Twin Beds

Sleeps 3 · 2× Twin bed

  • Desk
  • Desk chair
  • Bathroom emergency pull cord
  • Free WiFi
  • Safety deposit box

<p><strong>2 Twin Beds</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 131-cm flat-screen TV, premium channels, and tablet computer</p><p><b>Food & Drink</b> - Room service (limited) and free bottled water </p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Raised toilet seat</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 1 Queen Bed, Accessible (1st Floor)

Sleeps 1 · Queen Bed

  • Desk
  • Desk chair
  • Bathroom emergency pull cord
  • Free WiFi
  • Safety deposit box

<p><strong>1 Queen Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 131-cm flat-screen TV, premium channels, and tablet computer</p><p><b>Food & Drink</b> - Room service (limited) and free bottled water </p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, a hair dryer, and towels</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Raised toilet seat</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 2 Twin Beds

Sleeps 3 · 2× Twin bed

  • Desk
  • Desk chair
  • Bathrobe
  • Bathroom emergency pull cord
  • Coffee/tea maker

<p><strong>2 Twin Beds</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 131-cm flat-screen TV, premium channels, and tablet computer</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, bathrobes, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Raised toilet seat</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 1 Queen Bed

Sleeps 3 · Queen Bed

  • Desk
  • Desk chair
  • Bathrobe
  • Bathroom emergency pull cord
  • Coffee/tea maker

<p><strong>1 Queen Bed</strong></p><p>Soundproofed room</p><br/><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 131-cm flat-screen TV, premium channels, and tablet computer</p><p><b>Food & Drink</b> - Espresso maker, free minibar items, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding and bed sheets </p><p><b>Bathroom</b> - Shower/tub combination, bathrobes, and a hair dryer</p><p><b>Practical</b> - Safe, desk, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Raised toilet seat</p><p><b>Eco-friendly</b> - LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Coworking spaces
  • Full-service spa
  • Fitness facilities
  • Bicycle parking available
  • Self parking (surcharge)
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • Golfing nearby
  • 24-hour front desk
Show all 52 amenities
  • Safe-deposit box at front desk
  • Annual carbon offsets
  • At least 80% of all lighting comes from LEDs
  • Banquet hall
  • Bicycle rentals nearby
  • Biodegradable/compostable stirrers
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Computer station
  • Double-glazing on all windows
  • Elevator
  • Grocery/convenience store
  • Guest education on local ecosystems and culture
  • Health club
  • Housekeeping on request
  • LED light bulbs
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Outdoor furniture
  • Reusable cups only
  • Reusable tableware only
  • Shopping on site
  • Smoke-free property
  • Stair-free path to entrance
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Well-lit path to entrance

Location

© OpenStreetMap contributors

Innere Kanalstr. 15, Cologne, NW, 50823, Cologne, DE

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.4112 reviews

+ Convenient location+ Large comfortable rooms− Cleanliness issues− Poor service accessibility
Cleanliness6.2
Service9.2
Location8.2
Room Quality8.6
Amenities9.2
Value for Money8.6

A very good stay

8.0

I had an enjoyable stay at Best Western Plus Hotel Köln City. Although the hotel is located a bit outside the city centre, it’s still very convenient. There’s a metro station about a 10-minute walk away, with direct connections to the Hauptbahnhof, making it easy to reach central Cologne. Check-in was very smooth and modern. I completed it online before arrival, and once at the hotel, I simply scanned the QR code and received my key instantly — very efficient and hassle-free. I was given room 107, which overlooked the car park and the main road. Despite this, the room was surprisingly very quiet. It was spacious, with a comfortable double bed, a good-sized wardrobe, and an electric kettle for tea and coffee. The temperature inside the room was also very comfortable throughout my stay. The bathroom was clean and well-maintained, with shower gel, hand soap, and fresh towels provided. Breakfast was included and offered a good variety: cold cuts, bread, hot dishes, and sweet pastries. A nice way to start the day. Overall, it was a very pleasant and comfortable stay, and I would happily stay here again.

Q6371YHmatthewb · MALTA · 2026-02-20

Guest review

10.0

I love the place was wonderful to stay

Aron · 2025-09-21

Guest review

10.0

Very convenient, close to the park where you can go for running . Safe area

Richard · 2025-08-21

Guest review

10.0

Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.

Zeljko · 2025-07-22

Easy to book and check-in, but overall not a good experience

4.0

There was hair, rust, and mold in the bathroom. Rust was mostly on the equipped chair as it was a room for wheelchair, but this equipment should be cleaned and repaired, as it run downs when you shower. Even with the air conditioning set to 30, it continued to cool down, forcing me to turn it off but then turn it back on because it was too hot, and then it got very cold. The staff doesn't care. It's self-service anyway so not easy to reach someone. Location is not full center but not far from a good transport line, however, might be long wait on evening and week-ends, I would recommend to check what you want to reach to maybe find a better location.

iSebi · BERLIN · 2025-07-06

Comfortable stay in Cologne

8.0

Best western hotel is big hotel in Cologne Ehrenfeld area Staff in reception and bar are kind people. Special thanks to Cenk from bar The only problem was the elevators were not working properly so I had to walk the stairs most of the time Staff is kon

Ozan · 2025-06-27

Good to know

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

›Pets

Service animals are exempt from fees/restrictions

›Check-in & Check-out

Contactless check-out is available

›General

Cashless transactions are available

›Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

›Pets

Pets allowed

›Covid

Property does not offer onsite COVID-19 testing

›Guest type

LGBTQ friendly

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Health & Safety

Property does not require health documentation at check-in

›Pets

Service animals are allowed