Mercure Resort Sanur

Name: Mercure Resort Sanur
Address: Jalan Mertasari, Sanur, ID
Rating: 7.7

★★★★ Jalan Mertasari, Sanur, ID

7.7 guest rating· 2073 reviews

About this hotel

Beachfront Balinese-Style Accommodation :

Mercure Resort Sanur Bali offers a unique experience with its traditional Balinese-style thatched roof villas. The 2 outdoor pools and spa nestled in tropical landscapes provide a serene retreat for guests. Free WiFi and welcoming staff ensure a comfortable stay.

Leisure and Entertainment :

Guests can enjoy a variety of sports activities including tennis, volleyball, and badminton. The resort also offers tour services and vehicle rentals for exploring the beautiful surroundings. End the day with sea-view dining and live entertainment at Pandawa Restaurant.

Relaxing Holiday Homes :

Etang Vallier Resort boasts holiday homes with terraces, TV lounges, and kitchens. The outdoor swimming pool, mini-golf course, and children's playground offer fun for all ages. With a bar and restaurant overlooking the lake, guests can unwind in a picturesque setting.

Book your stay now at Mercure Resort Sanur Bali or Etang Vallier Resort for a memorable vacation experience.

Rooms & rates

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Family Room, Multiple Beds

Sleeps 4 · King bed, 2× Twin bed

Desk
Laptop-friendly workspace
Air conditioning
Furnished balcony or patio
Bathrobe

1 King Bed and 2 Twin BedsFurnished balcony/patio with garden views Relax - FireplaceInternet - Free WiFi Entertainment - 29-inch LCD TV with premium channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, slippers, and free toiletriesPractical - Safe, laptop workspace, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Tranquil Getaway Package At Superior Room

Sleeps 3 · 32 m² · Large bed, 2× Single bed

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

Rooms are 32 square meters. - One Time dinner for 2 persons on 03 March 2022 - Free Upgrade to the next room category - Late Check out until 04.00 pm - 20% off on dining and spa treatments (advance reservation D-2 is required) - Complimentary leisure activities

Deluxe Twin Room

Sleeps 3 · 40 m² · 2× Twin bed

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

Spacious room features air conditioning, a mini-bar . The private bathroom has a shower and free toiletries.

Superior King Room

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

Room features air conditioning, a cable TV and private balcony. The private bathroom has a shower and free toiletries.

Superior Twin Room

Sleeps 2 · 32 m² · 2× Twin bed

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

Twin-sharing room features air conditioning, a cable TV and private balcony. The private bathroom has a shower and free toiletries.

Deluxe King Room

Sleeps 3 · 40 m² · Extra-large double bed (Super-king size)

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

Spacious room features air conditioning and a mini-bar. The private bathroom has a shower and free toiletries.

Executive King Room

Sleeps 3 · 42 m² · Extra-large double bed (Super-king size), Sofa bed

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

The spacious double room provides air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.

Executive Twin Room

Sleeps 3 · 42 m² · 2× Twin bed, Sofa bed

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

The spacious twin room offers air conditioning, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Family King Room

Sleeps 4 · 88 m² · Extra-large double bed (Super-king size), Sofa bed

Desk
Air conditioning
Private bathroom
Coffee/tea maker
Minibar

The spacious family room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Family Room with King Bed and One Sofa Bed

Sleeps 4 · 79 m² · Extra-large double bed (Super-king size)

The unit has 1 bed.

Amenities

WiFi available
Kids' pool
Outdoor pool
Swimming pool
Spa/wellness center
Spa/wellness center services
Hot spring bath
Free Parking
Accessible parking
Private parking
Breakfast in the room
Breakfast takeaway containers
Restaurant
Bar

Show all 105 amenities

Barber/beauty shop
Screens / Barriers between staff and guests for safety
Snack bar
Air conditioning
Beach
Beachfront
Sun loungers or beach chairs
24-hour front desk
Tour desk
Business center
Room service
24-hour security
Non-smoking rooms
Non-smoking throughout
Family rooms
Airport shuttle
Airport shuttle (additional charge)
Access to health care professionals
Airport drop off
Airport pick up
Babysitting/child services
Beauty Services
Bike tours
Canoeing
Car hire
Cashless payment available
CCTV in common areas
Children's playground
Cleaning standards that are effective against Coronavirus
Concierge service
Contactless check-in/check-out
Currency exchange
Cycling
Daily housekeeping
Darts
Delivered food - securely covered
Diving
Dry cleaning
Evening entertainment
Face masks for guests available
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Fruits
Garden
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hair Salon Services
Hand sanitizer in guest room and key areas
Happy hour
Indoor play area
Ironing service
Key card access
Kid meals
Laundry
Laundry washed per local authority guidelines
Live music/performance
Luggage storage
Manicure
Massage services
Meeting/banquet facilities
Minimarket on site
Outdoor furniture
Pedicure
Physical distancing in dining areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Sanitized tableware & silverware
Security alarm
Shared lounge/TV area
Shared stationery like menus, pens are removed
Shuttle service
Shuttle service (free)
Smoke alarms
Snorkelling
Special diet menus - on request
Staff adhere to local safety protocols
Sun umbrellas
Table tennis
Tennis court
Tennis equipment
Terrace
Themed dinner nights
Thermometers for guests provided by property
Wheelchair accessible
Wine/champagne
Yoga classes

Location

Jalan Mertasari, Sanur, ID

Check-in: from 02:00 PM to 11:00 PM
Check-out: until 11:00 AM

What guests say7.72073 reviews

+ Friendly staff+ Great location near the beach− Cleanliness issues− Outdated room facilities

Cleanliness6.3

Service8.3

Location9.3

Room Quality6.7

Amenities8.3

Value for Money7.7

Super ☺️
9.0
Tout est super personnel super
− Tout était ok
Daisy · BE · 2026-07-25

If you want Balinese architecture and style plus excellent customer service, Mercure Sanur has it!
10.0
The hotel is a little oasis. Lush tropical gardens and mature trees create a beautiful, relaxing atmosphere. Two wonderful pools to swim in; all the grounds are immaculate. We stayed in an executive suite, which was spotlessly clean. Thank you to Mr Astawa from housekeeping; he was fantastic. While the property is one of Bali's older hotels, it is beautifully maintained and has oodles of charm and character. At some stage I think it will need a bit of a revamp as it is a bit dated but still very comfortable. Breakfast was excellent, with a wide variety of delicious options. The staff are so welcoming every morning at breakfast and cannot do enough to make your breakfast a memorable start to the day. Thank you to everyone at the Mercure Sanur too many to mention- but I would like to say thank you to Ms Yudi, who is the Mercure experience manager; she looks after the Guests with any requests or help. In our case, it was a late checkout, and I wanted a peek at another room style, because I will definitely be back.
− There was nothing I did not like. I prefer the Balinese charm and character when I'm in Bali.
Nicole · AU · 2026-07-25

Voor 1 nacht okay.
7.0
Ontbijt was prima, aantal zwembaden+ strand
− Water in zwembad voelde vettig aan en kamers wat minder hygiënisch dan we gewend zijn.
Anton · NL · 2026-07-24

Guest review
4.0
Close to the front allowing you to walk the prominarde
− Very very very slow service, rooms from the 1970s and badly in need of a refurbishment. Never been in a resort that threatens you to charge you for losing a bamboo card, or a glass bottle! No hot water at all. Place is a disgrace for a brand like Accor. Even had security stop us after paying cash for everything and using the express checkout when checking out... WTF. Go somewhere else folks. No face towels, no hand towels in the bathroom. Napkin in the restaurant had a hole I could put my thumb thru literally.
Paul · AU · 2026-07-23

Resort voorzien van veel luxe.
8.0
De zwembaden waren lekker om even af te koelen. Je kunt vanaf het resort zo het strand oplopen. Alles wordt netjes schoongemaakt en goed onderhouden. Het ontbijt in het restaurant was prima en het diner op het strand was haarlijk. Het menu is niet uitgebreid, maar biedt voldoende keuze. Het personeel is heel erg servicegericht en vriendelijk.
− Het onderhoud van de huurfietsen kan beter. Geen bel, of verlichting en trappers die scheef staan. Gelukkig is Icon Bali maar een kwartierje fietsen. Het wachten op eten tijdens de lunch duurde regelmatig langer dan 30 minuten.
M · NL · 2026-07-22

Bon emplacement mais infrastructures et qualité qui laissent à désirer
5.0
L’emplacement directement sur la plage et la piscine
− Le côté vieillot de l’infrastructure Le petit dej (le moins bon de 3 sem de vacances): le choix est top mais tout est sec (croissants, viennoiseries, même les crêpes faites à la minute car le préposé met tellement peu de pâte qu’elles croustillent…). La propreté (les services, assiettes, bols sont en majorité pas bien lavés) Le temps d’attente au restaurant (50min pour 4 pers quand il n y a presque personne…)
Philip · CH · 2026-07-21

Good to know

Please note that any room rate inclusive of breakfast is for up to a maximum of 2 adults only. Any extra person will be charged separately.

A deposit may be required at the property.

›Parking

Free private parking is possible on site (reservation is not needed).

›Internet

WiFi is available in all areas and is free of charge.

›Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

›Pets

Pets are not allowed.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.

Children from 3 years old to 11 years old stay for Rp 315,000 per person per night when using an available extra bed.

People 12 years old and over stay for Rp 390,000 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Mercure Resort Sanur♡