OYO Hotel Pineville LA Hwy 165♡

Bad business

2.0

I booked this particular hotel because of the proximity of my job assignment during a snow storm. The rooms look nothing like the pictures on the website. The room was dirty, holes in the wall, roaches, and the cable was out. I urge anyone not to stay here with a family or if you don't want to possibly take home bed bugs. Although the hotel owner didnt charge me a deposit, as he should have given the condition of the place. It was the worst 3 days I've ever spent at a hotel. 😔 😟 if i could, i would have requested a refund. Poor lighting, lumpy nasty bed, a puddle of water that would not drain out of the tub. Horrible

Outraged, disgusted, disappointed.

1.0

To be honest, I didn't enjoy this experience at all. The only slightly positive thing I could say was the maintenance guy who offered to swap out a broken TV in the room was polite.

− Where do I even begin.....the room was filthy...the carpet looked as if it hadn't been vacuum in years. I wasn't expecting anything luxurious but the furniture was stained and outdated. Wires and oulets hanging out the walls, The TV was broken light bulbs weren't in the lamps. Paint chips from the wall was in the bathtub. The worst of all of it the heater and air unit was completely broken. It was 8 degrees outside and even colder in the room bc they had no heat. I ended up checking out early with no refund bc it was literally unbearable. It's not about the money at this point but to those reading, it's not worth your money nor your safety. It's a hazard.

Bad

1.0

Person at the desk was nice . Place was clean

Bad

1.0

Nothing

− Room had no refrigerator, very few plugs worked, room wasn't clean,bad cable tv,bad internet

It’s 2024 DO BETTER!!!!

4.0

Location is what was critical for this stay. If not for that it would be a ***l no! The room was filthy, molded shower curtain, hair everywhere including refrigerator. I had to clean and disinfect and cover stuff in plastic. They literally charging 90+ a night for this filth. The manager was rude when I spoke to him about the room not being cleaned. Furniture has to be about 70 years old and the carpet in one room so filthy and black. I mean they sell carpet cleaners for $200 or less at least try. You can even buy a shower curtain from the dolllar tree no reason to have torn and molded shower curtains. Hire a new housekeeper or pay her better cause her cleaning sucks. Pictures are worth a thousand words and best believe they were sent. Management should be ashamed to be charging people to stay here.

OYO=O-NO!! Stay away!!!

2.0

We booked online and drove to OYO. The place looked abandoned as we drove into the parking lot. Parking lot and building entrance were very poorly lit. A dozen stray cats seem to have taken over the lot. We checked in and went to gain access, key did not work. Upon the attendant opening the door, we were met with the horrendous smell of the room itself. We stepped into the doorway where we seemed to stick to the floor. Zero air circulation and the room felt damp. We backed out of the room without touching anything and returned the nonworking key and drove away. In no world should you offer this hotel on your sight! We’ve booked with hotels.com several times before without hesitation. We will have to rethink that decision moving forward.