Comfort Triple Room
Sleeps 3 · 19 m² · 2× Twin bed, Futon Mat
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Leonardo Hotel Madrid City Center
★★★ Alberto Aguilera, 18, Madrid, ES
8.4 guest rating· 6480 reviews
About this hotel
Modern Comfortable Rooms
Enjoy a peaceful stay in our modern rooms with air conditioning and plasma-screen satellite TVs. Wooden floors and natural light create a cozy atmosphere, with some rooms offering views of Alberto Aguilera Avenue.
Varied High-Quality Breakfast
Start your day right with a delicious breakfast at our elegant lounge-bar. Indulge in a variety of options to fuel your adventures in Madrid.
Convenient Location
Located just 200 meters from San Bernardo Metro Station, explore the city with ease. Whether you're heading to Puerta del Sol or strolling down Gran Via, the best of Madrid is within reach.
Book now for a memorable stay at Leonardo Hotel Madrid City Center!
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Rooms & rates
Comfort Room
Sleeps 2 · 19 m² · 2× Twin bed, Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Deluxe Double Room
Sleeps 2 · 24 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Comfort Room Park & Sleep
Sleeps 2 · 19 m² · Double bed, 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Deluxe Double Room Park & Sleep
Sleeps 2 · 24 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Superior Room Park & Sleep
Sleeps 2 · 21 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Comfort Triple Room Park & Sleep
Sleeps 3 · 19 m² · 2× Twin bed, Futon Mat
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Superior Room
Sleeps 2 · 21 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Deluxe Room
Sleeps 2 · 24 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Safety deposit box
Amenities
- Free WiFi
- Accessible parking
- Private parking
- Breakfast takeaway containers
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- 24-hour front desk
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Car hire
- Cashless payment available
Show all 55 amenities
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Terrace
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
Location
Alberto Aguilera, 18, Madrid, ES
What guests say8.46480 reviews
+ Great location+ Friendly staff+ Good breakfast− Poor cleanliness− Noise issues− Room maintenance needed
Cleanliness7.2
Service9.2
Location9.2
Room Quality7.7
Amenities8.7
Value for Money8.2
Solo resolvió la estancia en Madrid
5.0No
− El hotel está muy dejado
Guest review
5.0− Al llegar a recepción me informan que hay un problema con mi habitación y que me reubican en otro hotel situado a 500 m de la misma cadena. Le pregunto que porqué es mi habitación y no la de las personas que están llegando después y me responde que la tengo asignada desde que hago la reserva. La reserva la había realizado hace casi un año. Las justificaciones por parte de la recepcionista eran cada vez más absurdas. Después de debatir sobre la situación y la complejidad de nuestro traslado al otro hotel al ir un grupo de amigos que sí estaban alojados en el hotel Leonardo, nos dan una habitación para la primera noche con la condición de que al día siguiente debíamos de cambiarnos a otra. Aceptamos la propuesta, con la incomodidad que supone el no poder deshacer el equipaje. Al día siguiente nos cambiamos de habitación y nos pidieron disculpas por el incidente. Esta situación se podía haber evitado, no se puede tratar así a un cliente que llega a un establecimiento hotelero con las mejores expectativas para disfrutar de una estancia agradable y sin problemas. Lo que se espera es un recibimiento amable y que las soluciones que se ofrezcan ante una situación o inconveniente siempre sean favorables al cliente. Esa es la diferencia entre un buen servicio profesional y una lamentable atención al cliente que provoca que, aunque todo lo que ofrece ese establecimiento sea bueno se perciba como decepcionante.
Hôtel de standing, bon accueil, bon petit-déjeuner, tout est correct, quartier calme
8.0
Good to know
Leonardo Hotel Madrid City Center is accessible for wheelchair users via the entrance on Calle Villahermosa. The hotel has 3 adapted rooms which have wider doorways and a bathtub with a seat and grab rails. For further information, please contact the hotel directly using the contact details found on your booking confirmation.
When booking more than 5 rooms, different policies and additional supplements may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.