Sleepfare

The Row Hotel, BW Signature Collection

★★★ 2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose, US

8.2 guest rating· 661 reviews

About this hotel

Discover comfort and convenience at The Row Hotel, BW Signature Collection, your perfect getaway in San Jose.

Recreation and Fitness

Stay active in our 24-hour fitness center , allowing you to maintain your workout routine at any hour, or unwind after a long day.

Modern Amenities

Each of our 55 air-conditioned rooms is equipped with memory foam beds and Smart televisions, providing a cozy atmosphere where you can relax and recharge. Enjoy complimentary wireless internet to stay connected during your visit.

Location and Accessibility

Located in the heart of a bustling shopping district, you're just minutes away from attractions like the Santana Row Shopping Center and Westfield Valley Fair Mall , making it easy to explore and indulge in retail therapy.

Don't miss the opportunity to book your stay at The Row Hotel today and enjoy a seamless experience in San Jose!

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

Sleeps 4 · 23 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>2 Queen Beds</strong></p><p>250 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Suite, 1 King Bed, Non Smoking (Dining Table;Living Room)

Sleeps 2 · 20 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>210 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and dining table </p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 1 King Bed, Non Smoking

Sleeps 2 · 20 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>210 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4 · 20 m² · 2× Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>2 Queen Beds</strong></p><p>210 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2 · 20 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>210 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Sleeps 2 · 23 m² · King bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 King Bed</strong></p><p>250 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2 · 20 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Queen Bed</strong></p><p>210 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - 48-inch Smart TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Memory foam bed, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathtub or shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and wardrobe or closet</p><p><b>Comfort</b> - Air conditioning and heating</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available</p><p>Non-Smoking</p>

Amenities

  • 24-hour fitness facilities
  • Free self parking
  • 24-hour front desk
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Food and water bowls
  • Smoke-free property
  • Wheelchair accessible

Location

© OpenStreetMap contributors

2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose, US

Check-in
from 04:00 PM to anytime
Check-out
until 11:00 AM

What guests say8.2661 reviews

+ Cleanliness+ Comfortable beds+ Location near malls+ Good breakfast− Noisy environment− Poor room maintenance− Limited amenities
Cleanliness7.2
Service9.2
Location8.2
Room Quality6.7
Amenities7.7
Value for Money8.7

A great place to stay

10.0

The room was clean and we had an easy time checking in with the virtual agent at the front desk. The breakfast in the morning was the standard hotel breakfast but it was good and the staff was very friendly.

− No complaints at all we had a great experience.

Corey · US · 2026-07-20

Not upscale, mid grade maybe...

5.0

The location was good for things to do, easy to gwt in and out of and close to alot

− The bed was hard, no hot water, only warm water. The elevator sounded horrible. Outlets were broken. Communication with the staff at front desk (the live person) was horrible no customer service skills at all. Had a pretty big issue where room was canceled and no communication was made at all. It was fixed but only after part of our party that had already checked in went down to talk to them Gm was nice and ha died everything next day. Not keen on the digital door locks, had alot of issues getting our door to turn on to put code in. The vitual help at the desk is odd, if their is noise in the area you can barely hear them. Asked the cleaning cre a question and none of them understood a work we said. The over all experience left a bad feeling and all that was offered was the small discount that was already given on the room they canceled. Won't be returning unless things change.

Sandy · US · 2026-07-16

Muito bom

9.0

Bem localizado, fácil acesso, estacionamento amplo e profissionais que ajudam

− Chuveiro estava com um vazamento que diminuiu um pouco a pressão da água

Rafael · BR · 2026-07-12

Noisy building

1.0

The location

− Noise from air and heat ducts. Poor management

Maurice · US · 2026-07-04

Good to know

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

For details on Best Western's privacy policy, visit www.bestwestern.com/privacy .

›Pets

Only dogs and cats are allowed

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Guest type

Essential workers only - NO

›Accessibility

No elevators

›Pets

Pets allowed

›General

Professional property host/manager

›Children and extra beds

No cribs (infant beds) available

›Pets

Maximum number of pets per room 1

›Pets

Service animals are allowed