★★★★★ 921 Canal Street, New Orleans, US
9.1 guest rating· 489 reviews
Luxurious Accommodations
Indulge in the exquisite rooms at the Ritz-Carlton New Orleans, featuring a fully-stocked minibar, designer toiletries, and plush bathrobes for the ultimate comfort during your stay.
Pampering Spa and Dining Experiences
Unwind at the 25,000-square-foot spa offering a plethora of treatments, followed by a culinary journey at M bistro serving upscale Cajun and Caribbean cuisine, and evening cocktails at The Davenport Lounge with live jazz performances.
Convenient Amenities and Nearby Attractions
Enjoy 24-hour room service, complimentary shoeshine, and laundry services, along with proximity to Bourbon Street, the Garden District, and popular attractions like the Aquarium of the Americas, making your stay at the Ritz-Carlton New Orleans truly unforgettable.
Experience luxury and relaxation at the Ritz-Carlton New Orleans - book your stay now!
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Sleeps 3 · 65 m² · Extra-large double bed (Super-king size), Sofa bed
Offering free toiletries and bathrobes, this suite includes a private bathroom with a shower, a hairdryer and slippers. The spacious suite offers air conditioning, a mini-bar, a tea and coffee maker, a seating area, as well as a TV with satellite channels. The unit offers 2 beds.
Sleeps 4 · 35 m² · 2× Double bed
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room features a TV, a wardrobe, a safe deposit box, heating as well as city views. The unit offers 2 beds.
Sleeps 3 · 33 m² · Extra-large double bed (Super-king size)
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, heating, a TV, as well as city views. The unit offers 1 bed.
Sleeps 3 · 76 m² · Extra-large double bed (Super-king size)
The spacious suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The air-conditioned suite provides a TV, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 1 bed.
Sleeps 4 · 37 m² · 2× Queen bed
The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, heating and a TV. The unit offers 2 beds.
Sleeps 4 · 35 m² · 2× Double bed
The unit offers 2 beds.
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
The unit offers 1 bed.
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
The unit has 1 bed.
Sleeps 2 · 84 m² · King bed
<p><strong>1 King Bed</strong></p><p>900 sq feet </p><br/><p><b>Club Level</b> - Club Lounge access and internet access in the lounge</p><p><b>Layout</b> - Bedroom, living room, and sitting area</p><p><b>Internet</b> - WiFi and wired internet access </p><p><b>Entertainment</b> - 65-inch Smart TV, premium channels, and video game console</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
Sleeps 3 · 260 m² · Double bed
<p><strong>1 Double Bed</strong></p><p>2800-sq-foot room with a balcony/patio </p><br/><p><b>Club Level</b> - Club Lounge access and internet access in the lounge</p><p><b>Layout</b> - Bedroom, living room, and dining area</p><p><b>Relax</b> - Fireplace</p><p><b>Internet</b> - WiFi and wired internet access </p><p><b>Entertainment</b> - 65-inch Smart TV, premium channels, and video game console</p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and air conditioning</p><p><b>Accessibility</b> - Low-height door lock</p><p><b>Eco-friendly</b> - Energy-saving switches and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Room is accessed via exterior corridors </p><p>Connecting/adjoining rooms can be requested, subject to availability </p>
921 Canal Street, New Orleans, US
Terrible Bar Service
6.0Terrible service at the bar! Very disappointing for a brand I used to work for and loved! I mean how can you have a rude bartender in New Orleans? On the positive, waiter was wonderful.
Luxury Ends at Checkout
4.0One of the reasons people choose The Ritz-Carlton is the expectation that, when something goes wrong, the staff will handle it with professionalism and urgency. Unfortunately, that wasn’t my experience. Less than an hour after checking out, I realized I had left a tumbler containing refrigerated medication in the refrigerator of my room. I called immediately, explained the situation, and stressed that the medication needed to stay cold. The associate took down all of my information and assured me someone would check the room and call me back within a few minutes. That call never came. Rather than waiting, I drove back to the hotel myself. I was simply told that nothing had been located, with no indication that anyone had seriously investigated or attempted to resolve the situation. Given how quickly I reported it after checkout, it’s difficult to believe that a tumbler sitting in a refrigerator could simply disappear. What frustrates me most isn’t that I accidentally left something behind—that was my mistake. It’s that the hotel failed at every step afterward. There was no sense of urgency despite the item containing medication, no follow-up despite a promised callback, and no effort to reassure me that anyone had thoroughly searched the room. This is exactly the type of situation where a luxury hotel has the opportunity to demonstrate exceptional service. Instead, I experienced poor communication, little accountability, and complete indifference. I’ve always associated The Ritz-Carlton with meticulous attention to detail and guest care. Sadly, this experience didn’t come close to living up to that reputation.
A comfortable stay with a fantastic location
10.0A very comfortable and enjoyable stay at the Ritz New Orleans. The meeting facilities were great, the room was clean, very comfortable and quiet. You really can’t beat the location. The staff was helpful and did everything to ensure it was an enjoyable stay. Conference rooms were just as expected for The Ritz Carlton. I stayed for a few days and everything was delightful.
vale la pena ir al hotel
9.0el confort de la habitación, el servicio del restaurante y en especial el desayuno y la ubicación
− quedaron de hacerme una devolución de 800 dólares por una habitación que debí cancelar y hasta la fecha no la han efectuado. me podrían decir que debo hacer para que me retornen el dinero?
Très bon séjour, reposant grâce à la quiétude du Ritz-Carlton
10.0Pouvoir prendre une chambre à 23:00 en last minute . La qualité du service Le calme La chambre confortable , bien pensée et bien décorée Le café le matin à la réception La salle de sport bien équipée
− Les ascenseurs
You must show a valid photo ID and credit card upon check-in.
Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.
Daily resort fee of $57 USD added to room rate.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets are allowed. Charges may be applicable.
When booking more than 9 rooms, different policies and additional supplements may apply.
WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.
Public parking is possible on site (reservation is not needed) and costs USD 57 per day.