Sleepfare

Best Western Palace Hotel & Casino

★★★★ Central Promenade, Douglas, GB

7.5 guest rating· 2691 reviews

About this hotel

Luxurious Accommodation with Stunning Sea Views

The Best Western Palace Hotel offers a luxurious stay with modern rooms equipped with all the necessary amenities. Enjoy breathtaking sea views from selected rooms, along with free WiFi throughout the property.

Indulge in Delicious Dining Options

Savor delicious meals at the Paragon Bar and Restaurant, offering a variety of options for breakfast, lunch, and dinner. Don't miss out on the evening carvery for a satisfying dining experience.

Relax and Unwind at the Palace Health Club

Take advantage of the hotel's health club, featuring an indoor pool, gym, sauna, steam room, and more, all while enjoying panoramic sea views. Pamper yourself with a spa bath and lounge area for light meals by the pool.

Experience luxury, comfort, and entertainment at Best Western Palace Hotel - book your stay now for an unforgettable experience.

Rooms & rates

Pick your dates. Prices are live, not cached.

Deluxe Room, 1 King Bed, Non Smoking, Sea View

Sleeps 2 · King bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, double sofa bed, and iron/ironing board</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Suite, 1 King Bed, Non Smoking

Sleeps 2 · 16 m² · King bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>1 King Bed</strong></p><p>172 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p><b>Need to Know</b> - No cribs (infant beds) available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 2 Twin Beds, Non Smoking, Sea View

Sleeps 2 · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>2 Twin Beds</strong></p><p>Overlooking the sea</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 1 Double Bed, Non Smoking, Sea View

Sleeps 2 · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Safety deposit box

<p><strong>1 Double Bed</strong></p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - LED television with digital channels</p><p><b>Food & Drink</b> - Coffee/tea maker, electric kettle, and 24-hour room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Daily housekeeping and heating</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Double Room with Sea View

Sleeps 2 · 15 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

Deluxe Double Room with Sea View

Sleeps 2 · 16 m² · Sofa bed, Queen bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room, which overlooks Douglas Bay.

Double Room

Sleeps 2 · 15 m² · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

Twin Room

Sleeps 2 · 15 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Shower
  • Safety deposit box

A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

Twin Room with Sea View

Sleeps 2 · 15 m² · 2× Twin bed

  • Desk
  • Private bathroom
  • Shower
  • Safety deposit box
  • TV

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 2 beds.

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Pool with view
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast in the room
  • Restaurant
Show all 79 amenities
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Beach
  • Beachfront
  • Sun loungers or beach chairs
  • Golf course
  • 24-hour front desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • ATM/cash machine on site
  • Bike tours
  • Bingo
  • Cashless payment available
  • Casino
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Karaoke
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Movie nights
  • Packed lunches
  • Personal trainer
  • Physical distancing rules followed
  • Private check-in/check-out
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shallow end
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Tour/class on local culture
  • Walking tours
  • Wine/champagne

Location

© OpenStreetMap contributors

Central Promenade, Douglas, GB

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say7.52691 reviews

+ Location+ Friendly staff+ Good views− Cleanliness issues− Dated rooms− Unreliable amenities
Cleanliness6.5
Service8.5
Location8.5
Room Quality7.0
Amenities7.0
Value for Money8.0

Guest review

8.0

Nice position, staff friendly,,use of gym facilities ,good selection of food.

− No fridge,decor and furniture dated

Keith Osman · GB · 2026-07-25

10/10 will stay here again. Value for money and a top tier breakfast buffet with service & a smile

10.0

Very easy check-in with some hiccups with key cards (new system being put in during our stay) that was swiftly put right. Breakfast was amazing and top quality, you really can’t do better in Douglas. Staff all very friendly and helpful. The health suite is excellent and has great opening times. Location superb

− Could do with a lick of paint but it’s clean, comfortable and convenient.

Amy · GB · 2026-07-25

Guest review

10.0

Very comfortable hotel ans very clean ,friendly staff .

− Nothing to dislike.

Wilma · GB · 2026-07-24

Guest review

6.0

Location was good

− The building needs painting and a good tidy up.

Amy · GB · 2026-07-23

Genial and pleasant.

8.0

Friendly staff create a homely, almost community, feel about the place.

− Yes it's scruffy in places but overall it's improving. Shame food service stops at 9pm, just a bit early if arriving off a late flight.

TrevGB · GB · 2026-07-23

Guest review

9.0

Staff were all very friendly and helpful which is so important admittedly the place is old but our stay was great as was the breakfast

D · GB · 2026-07-22

Good to know

Please note the property will contact guests when a booking is subject to the group policies.

A deposit may be required at the property.

›Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

›Children and extra bed policy

Children of any age are allowed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are not allowed.

›Internet

WiFi is available in the hotel rooms and is free of charge.

›Parking

Private parking is possible on site (reservation is not needed) and charges may be applicable.