Sleepfare

Charlotte Street Hotel, Firmdale Hotels

★★★★★ 15/17 Charlotte Street Hotel, London, GB

9.4 guest rating· 310 reviews

About this hotel

Elegant Design and Classic Elegance

Charlotte Street Hotel seamlessly blends contemporary London design with classic elegance, featuring period fireplaces and a wood-panelled library room that exude sophistication.

Luxurious Bedrooms with Artistic Touches

Indulge in the charm of early 20th Century artwork adorning the walls of the bedrooms. Each room is tastefully styled with classic prints, elegant beds, and luxurious furnishings, offering a perfect blend of comfort and artistic inspiration.

Exceptional Amenities and Convenient Location

From a private cinema room and 24-hour room service to a well-equipped gym, Charlotte Street Hotel ensures a memorable stay. Situated just minutes away from Soho's vibrant dining scene and major London attractions, including Oxford Street and the British Museum, this hotel offers both luxury and convenience.

Experience the perfect blend of elegance and modern comfort at Charlotte Street Hotel. Book your stay now for an unforgettable London getaway.

Rooms & rates

One-Bedroom Suite

Sleeps 4 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Luxury Junior Suite

Sleeps 3 · 35 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

1 Bedroom Virginia Woolf Suite

Sleeps 4 · 65 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Superior Loft Suite

Sleeps 4 · 46 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Queen Room

Sleeps 3 · 19 m² · Queen Bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Loft Suite

Sleeps 3 · 43 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

Junior Suite, Mobility Accessible

Sleeps 3 · King bed

  • Desk
  • Bathrobe
  • Free WiFi
  • Minibar
  • Shower

Luxury Room

Sleeps 2 · 24 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box

Deluxe Room

Sleeps 3 · 29 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Minibar
  • Safety deposit box

Deluxe Junior Suite

Sleeps 4 · 39 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Amenities

  • WiFi available
  • Fitness center
  • Parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Babysitting/child services
Show all 32 amenities
  • Board games/puzzles
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Fax/photocopying
  • Heating
  • Ironing service
  • Kid meals
  • Laundry
  • Lift / Elevator
  • Luggage storage
  • Massage services
  • Meeting/banquet facilities
  • Packed lunches
  • Special diet menus - on request
  • Terrace
  • Wine/champagne

Location

© OpenStreetMap contributors

15/17 Charlotte Street Hotel, London, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say9.4310 reviews

+ Fantastic location+ Helpful staff+ Comfortable rooms+ Beautiful decorRude reservation staffSlow bar serviceNoisy restaurant
Cleanliness9.3
Service9.8
Location9.8
Room Quality9.3
Amenities9.2
Value for Money8.8

Would definitely return

10.0

Felt completely relaxed

There was nothing I didn’t like

Stavros · GB · 2026-07-25

Hidden gem near Goodge Street area

10.0

During a brutal London heatwave, I was staying at the Charlotte Street Hotel. After a long, exhausting day of business meetings, I was desperate for a massage to unwind and relax before finally saying "goodnight" to the city. I asked a hotel staff member if they offered massage service, and she highly recommended I contact www.centrallondonmassage.co.uk. I remembered that she also offered me a comprehensive introduction of the French restaurant Elsa, Italian restaurant Norma, Japanese noodle restaurant Ramen moto, Ramen moto Gallio and Indian restaurant Mowgli in the entire street. If all the restaurants in Charlotte street are gems, this lady must be the hidden gem in the area as her service is amazing and thughtful.

L3278VDmichaelm · 2026-07-06

Home away from home

10.0

Quaint but modern, luxurious comfort, the decor, location excellent food and service great staff

salamatu · US · 2026-06-29

Disappointing

6.0

I am aware of the positive reviews of this hotel. I agree with the descriptions that it is a modern, interesting hotel in a good location. Nevertheless we had some negative experiences. Our room (a few notches above basic) was spacious but somewhat dark and with no view. There was no tea or coffee in the room (but they provided it when asked). We were disappointed with the food. At breakfast, the toast was “stale” and barely toasted. It came with two small dishes of jam. We ordered toast for two but they only gave us jams for one and we had to ask for more. On another day, we couldn’t eat the omelette, which was rubbery and oily. The worst, at dinner, was a dish advertised as red cabbage and crispy duck salad. For the equivalent of $AUD 56, it was a plate of red cabbage with fried duck skin pieces (very little meat attached to the skin).

robynr62 · MELBOURNE, VICTORIA · 2026-06-26

Mijn nieuwe favoriete hotel in Londen

9.0

De locatie is prachtig, Britse charme, vijf minuten lopen van oxford street en 10 min van West End. Maar een heerlijk rustige straat. Geen overlast van stadslawaai. Goede service en veel aandacht voor jouw comfort. Warm en verwelkomend!

Ontbijt vind ik duur in verhouding tot wat je krijgt.

Janny · NL · 2026-05-26

Friendly comfortable welcoming and fantastic location

9.0

Good room service breakfast on offer

steve · GB · 2026-05-20

Good to know

Please note, only the following room types can accommodate extra beds and cribs: Deluxe Room, Junior Suite, Loft Suite and Superior Loft Suite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

People 3 years old and over stay for £78 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

Public parking is possible on site (reservation is needed) and costs GBP 66 per day.