Extended Stay America Suites - Indianapolis - Airport♡

First, the reception staff were not welcoming or helpful, and the guest service was disappointing. T

2.0

i don’t it was crazy day

− Nothing

I would not stay there again, unless there were improvements to what I experienced and a discount.

3.0

The clerk was friendly and tried to help as best she could.

− Vending machines were not working. My first room had a toilet that would not flush. My key was a problem getting in and out of my room.

A pior estadia que o booking me ofereceu, não me reembolsaram pelo prejuízo, e só fiquei na “acomodação” porque era apen

1.0

Absolutamente NADA

− Limpeza ruim, quarto em manutenção, sem TV, sem microondas funcionando, armários sem gavetas, paredes em manutenção , café da manhã horrível, sem opção de cardápio salgado, sem um ambiente para tomar café. Simplesmente vergonhoso. A culpa eh do booking que mantem esse tipo de acomodação no seu portfólio! Triste. Reclamamos com a atendente q disse que procurássemos o atendimento do app e não que não tinha outro quarto disponível. O booking teve a cara de pau de me oferecer lamentações e 100 de credito!

Guest review

1.0

nothing

− room was gross. hole in the wall, leak from the ceiling, crack in the window.

Terrible

1.0

Nothing

− The rooms were overbooked and I was not given a room to stay in. I am unlikely to use booking.com for future hotel stays

Wish I’d spent my money elsewhere

1.0

Not much to like, hotel is ugly, outdated, ran down, and filthy

− The staff is somewhat nice but unprofessional and do not care about the property. The hotel is not taken care of- everything is broken and disgusting. Carpet in hallways was constantly soaked from water damage and even had fungus growing up from carpet. Many transients live there and they leave clothes, trash, and evidence of drug use at the property inside and out.