Extended Stay♡

Guest review

2.0

Had no idea that you had to check in before 10 pm. Called the number listed on the door with no response. Was not able to check in :/ Guests in the parking lot advised that I leave for my saftey as a female traveling alone.

Guest review

2.0

Never made it in the door. There was a crazy guy screaming at the entrance. Cops even showed up!! Also parking is tight if you have a large vehicle or is towing a trailer barely made a uturn trying to get as far away i could from that place.

Guest review

2.0

The manager was so ignorant she told customers lies and she just acted gangster as if she could insult paying customers! I've never seen anything like it!

Guest review

4.0

It took 5 days to get stove top knobs to cook. The microwave caught fire the 2nd night, there was an all that went off at 2 am sounded like fire drill alarm, a main water pipe burst and a room flooded 2 doors down but I have to say Gene the maintenance man handled it very well! He also didn't sleep like 2 days of cleanup after! The manager was non communication and even worse the Zoe ,white co front desk or something, threatened that if I didn't get out of the room, she would call the law and Gene will throw everything outside and I'll have to wait outside in the heat he'd know I had to arrange a ride. The day I first arrived, those 2 said come probably at 3 may be ok now on the phone.I called ahead explaining 8 had a dog and needed a room promptly. Get there and they say oh it be 5 or 6. Then the manager explained that they have tenents that stay long term and very few rooms. So it takes longer for the cleaning. So I ask, ok if we come back at 6 it's a surf thing. Meanwhile my dog, my daughter and I are at Wendy's killing time. We go to a coffee shop, we kill time. Dog driving us crazy couped in the car. Go back at 6, those 2 walked out the door the man says oh ya they won't have it ready until 8pm! I say Hey?? Girls..help now he's saying 8! The white one turns back and tells him to pug me in127. I go to it it was dirty, towel moped the floor, the beds had the linen on top I had to make the beds, wipe down the counters. Thank God they put toilet paper, but after that 1st

Guest review

2.0

Bed bugs please do not stay it’s unsafe stayed there it’s nasty beds are dirty bed sheets where wet

Guest review

2.0

I reserved a non-smoking room, but upon arrival I was immediately disappointed. The front desk clerk was extremely rude, demanding my ID and telling me to “go check the room” with no professionalism at all. When I entered the first room, I was hit with a strong stench of smoke even though I specifically requested non-smoking. When I finally reached the room assigned to me, the door looked like it had been forced open. The door frame was so loose that it felt unsafe, as if anyone could just push it in. Inside the room, I found cigarette butts on the floor and overall it was the dirtiest hotel room I’ve ever seen. When I brought these issues to the front desk, instead of offering help, the clerk yelled at me and told me to leave if I wasn’t happy. I politely asked for a refund, but he rudely said that since I had paid by card it was “too late” and only if I had paid cash would it be possible. When I asked to speak to a manager, he brushed me off and told me again to just leave. I contacted Expedia for help, and even they confirmed that the hotel was rude and uncooperative. Overall, this Comfort Inn was unsafe, unsanitary, and completely unprofessional. I would never stay here again and strongly advise others to avoid it.