Sleepfare

The Willows Hotel

★★★ 555 West Surf, Chicago, US

9 guest rating· 979 reviews

About this hotel

Charming Location in Chicago

The Willows Hotel offers a charming stay nestled in Chicago's prestigious Lakeview and Lincoln Park neighborhoods. Guests can enjoy the serene surroundings of a tree-lined street while being close to the vibrant city attractions.

Convenient Amenities

Experience convenience with complimentary WiFi, round-the-clock coffee & tea service, and comfortable guest rooms equipped with modern amenities. The Willows Hotel ensures a relaxing and hassle-free stay for all guests.

Explore the City

With easy access to public transportation, guests can effortlessly explore popular city attractions such as the Steppenwolf Theatre, Wrigley Field, Lincoln Park Zoo, and the beautiful Lake Michigan coastline. Uncover the best of Chicago right at your doorstep at the Willows Hotel.

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Rooms & rates

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Junior Suite, 1 King Bed

Sleeps 2 · 37 m² · King bed

  • Desk
  • Bathrobe
  • Private bathroom
  • Free WiFi
  • Minibar

<p><strong>1 King Bed</strong></p><p>400 sq feet </p><br/><p><b>Internet</b> - Free WiFi 25+ Mbps </p><p><b>Entertainment</b> - Flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Refrigerator and minibar (fees may apply)</p><p><b>Sleep</b> - Premium bedding, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, bathrobes, and free toiletries</p><p><b>Practical</b> - Iron/ironing board, desk, and phone</p><p><b>Comfort</b> - Climate-controlled air conditioning</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p>

Deluxe Queen Room with Two Queen Beds

Sleeps 4 · 26 m² · 2× Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

This spacious room features a seating area, bathrobes and a flat-screen TV with cable channels. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).

Executive King Room

Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

This guest room features a king sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

Standard Queen Room

Sleeps 2 · 16 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast. Please note that the room rate is based on 2 guests. Maximum occupancy is 2 guests (see Hotel Policies).

Small Queen

Sleeps 2 · 13 m² · Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

This guest room features a queen sized bed, WiFi access, a flat-screen TV with cable, plush bathrobes, luxury bath amenities and daily continental breakfast.

Amenities

  • Free WiFi
  • Parking garage
  • Snack bar
  • Air conditioning
  • Golf course
  • 24-hour front desk
  • Non-smoking rooms
  • Non-smoking throughout
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Daily housekeeping
  • Fax/photocopying
  • First aid kit available
Show all 32 amenities
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Movie nights
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Pub crawls
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Stand-up comedy
  • Wine/champagne

Location

© OpenStreetMap contributors

555 West Surf, Chicago, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9979 reviews

+ Great location+ Courteous staff− Cleanliness issues− Noise from outside
Cleanliness8.2
Service9.7
Location10.0
Room Quality8.7
Amenities8.7
Value for Money9.2

Disappointing - good reviews made me book but the room was small, pokey, poorly air conditioned

3.0

Location was central- walking distance to restaurants / eating was good.

− Room 236 was poor - very small, hot, loud air conditioner, small bathroom for US$600 +

Deborah · BW · 2026-07-23

Wonderful Hotel in Lincoln Park

10.0

A very reasonably priced hotel in the Lincoln Park area. Convenient restaurant options and easy Uber rides to Chicago attractions. One unusual feature is reasonable prices and options for the minibar items in each room.

jimbW5343BM · 2026-07-11

Nice clean room

10.0

The room was clean, the neighborhood is safe, it was quiet at night so we slept well.

raduilie · PARIS, ILE-DE-FRANCE · 2026-07-09

Great experience

10.0

Room was very clean (Jessica was great and very pleasant), front desk always helpful (especially Julia).

358shamush · LAKE MARY, FLORIDA · 2026-07-05

Cute and quiet

8.0

The location was perfect. It felt very safe and tucked away from big city vibes. The room was just a regular older hotel room - a bit outdated but that gave it charm to me. The price was great especially for the location. Our room was clean, the hotel common area was clean and smelled nice. You don’t hear big city sounds it was very quiet and secluded feeling. The young man working the day we checked in was very kind. There aren’t any huge amenities for this place - our room was very basic, a bed, bathroom and shower. There’s a mini fridge stocked with mini bar items. Overall this couple from a rural town in Michigan enjoyed our stay!

Getaway66613715922 · 2026-07-03

A cozy boutique stay in a quiet corner of Chicago charming, relaxing, and exactly what we were hoping for.

10.0

We recently stayed at the The Willows Hotel in Chicago and had such a wonderful experience. We absolutely loved the quiet location, it felt tucked away from the busier parts of the city while still being close enough to everything we wanted to do. The hotel itself had such a charming boutique feel that made our stay feel extra special. It was cozy, welcoming, and full of character, which we really appreciated over a more typical chain hotel experience. Overall, it was the perfect spot for a relaxing stay in Chicago, and we would definitely stay here again!

− Nothing really to not particularly like about the property. We’re not hard to please.

Jennifer · US · 2026-07-01

Good to know

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please be advised that charges are applicable for early arrivals. Please contact the hotel directly for more details.

Please note parking fees vary depending on vehicle size. Please contact the property directly for more detail.

Please note that for reservations of 5 rooms or more different policies apply:

-50% of the total amount will be charged by the property after the reservation is made.

›Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 5 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

›Pets

Pets are not allowed.

›Internet

WiFi is available in the hotel rooms and is free of charge.

›Parking

Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.