Sleepfare

Four Points Flex by Sheraton London Kensington Olympia

★★★ 25-27 Matheson Road, London, GB

8.5 guest rating· 910 reviews

About this hotel

Convenient Location

Located in the heart of Kensington and Chelsea, minutes away from Olympia Exhibition Centre and Kensington High Street.

Comfortable Accommodation

Fresh and simple decor in compact bedrooms, with en suite bathrooms and modern amenities such as flat-screen TV and tea/coffee facilities.

Easy Access to Attractions

Walking distance to West Kensington Tube Station, providing quick access to Central London, and surrounded by restaurants, bars, shops, and a cinema on Kensington High Street.

To book your stay at Kensington West and experience the charm of Kensington and Chelsea, visit our website or call us today.

Rooms & rates

Standard Double Room - Windowless

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Room, Multiple Beds, Non Smoking

Sleeps 3 · Double bed, Twin bed

  • Free WiFi

Standard Double Room

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Single Room

Sleeps 3 · 17 m² · Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Room, 1 Twin Bed, Non Smoking

Sleeps 1 · Twin bed

  • Free WiFi

Double Room - Non-Smoking

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Executive King Room - No Window/Non-Smoking

Sleeps 2 · 17 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Double Room

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Cozy Double Room

Sleeps 2 · 12 m² · Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Standard Single Room

Sleeps 1 · 10 m² · Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Safety deposit box

Amenities

  • WiFi available
  • Snack bar
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Adult only
  • Allergy-free room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
Show all 51 amenities
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Emergency cord in bathroom
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Higher level toilet
  • Invoice provided
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Lockers
  • Lower bathroom sink
  • Luggage storage
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Toilet with grab rails
  • Wheelchair accessible

Location

© OpenStreetMap contributors

25-27 Matheson Road, London, GB

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.5910 reviews

+ Location+ Service+ CleanlinessRoom SizeCleanliness Issues
Cleanliness7.8
Service9.3
Location9.3
Room Quality7.3
Amenities8.8
Value for Money8.8

Guest review

9.0

La propreté et l'accueil

Petit déjeuner pas un grand choix.

NORDINE · FR · 2026-07-16

new hotel, polite reception staff, disappointing culture of hotellerie

4.0

the place is basically new, in a decent neighborhood. the reception staff is quite polite and available

the price is definitely crazy for a single room in which you basically could not open your suitcase for how small the room was. The ground floor room had a very small window and you had the feeling of being in a box (I heard they sell also windowless rooms). the upper floor room in which I stayed the last part of my trip at least had a bigger normal size window. The cleaning is very disappointing as the rooms have carpet and the cleaning ladies use their outside shoes to clean the room. I asked and the carpet is washed once a month but the rest of the time you basically have a dirty carpet. I found the stains in the bathroom and when I asked about it they just cam in and wiped a piece of paper over it to take it away. no...product, no nothing. The reception staff is extremely polite and available although when I had to make some changes in the booking I felt the staff responsible for bookings etc wasn't really helpful to begin with while the reception staff was. PS. The coffee I tried was undrinkable

pierluigi · IT · 2026-07-14

Guest review

7.0

Ησύχη τοποθεσία, το προσωπικο πολυ εξυπηρετικό ειδικά η κοπέλα στην υποδοχή μας διευθέτησε και ταξί για το αεροδρόμιο σε πολυ καλή τιμή. Το πρωινό σε σχέση με την τιμή ήταν αρκετά καλό. Θα μπορούσε να εμπλουτιστεί εάν το ξενοδοχείο διέτεθε μεγαλύτερο χώρο. Όλα ετοιμάζοταν εκεί από μία κοπέλα δεν υπάρχει ξεχωριστή κουζίνα. Καθαρο δωμάτιο, στώμα αναπαυτικό, μπάνιο καινούργιο και καθαρό.

Μικρό δωματιο, ακριβό σε σχέση με το τι πρόσφερε, λερωμένο δάπεδο στην είσοδο, οι καμαριέρες δεν συμπλήρωναν τα απαραίτητα (shower gel, body lotion, conditioner) έπρεπε να ενημερώσουμε. Έλλείψη ερμαριού και μινι μπαρ στο δωμάτιο.

Emily · CY · 2026-07-13

Good to know

For nonrefundable pre-paid bookings the credit card used to make the reservation must be present upon arrival. If a company is paying on behalf of the guest after confirming the reservation please contact the hotel directly to follow company payment procedures.

Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. If the payment is being made by a 3rd party, you will be required to fill in a 3rd party authorization form and provide a copy of the card being used authorizing the hotel to charge the card provided. Please contact the hotel to obtain the authorization form.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 0 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.