Sleepfare

Cleveland Marriott Downtown at Key Tower

★★★★ 1360 West Mall Drive, Cleveland, US

8.6 guest rating· 494 reviews

About this hotel

Luxurious Accommodations

Experience the epitome of luxury at Cleveland Marriott Downtown at Key Tower, where every room is equipped with a flat-screen cable TV, marble bathrooms with rainfall shower heads, and a cozy seating area.

Dining and Entertainment

Indulge in a culinary delight at Greatroom Restaurant while catching your favorite sporting events on flat-screen plasma TVs. Enjoy a wide selection of cocktails and casual dining options in a vibrant atmosphere.

Convenient Location and Facilities

Conveniently located in downtown Cleveland, our hotel is just steps away from major attractions like Cleveland Convention Center, Rocket Mortgage Field House, and the Rock & Roll Hall of Fame. With 17,918 sq. ft. of versatile meeting and event space, free WiFi in public areas, and a fitness center, we cater to all your needs.

Book now to experience unparalleled luxury and convenience at Cleveland Marriott Downtown at Key Tower.

Rooms & rates

Pick your dates. Prices are live, not cached.

Club Room, 1 Double Bed, Corner

Sleeps 3 · Double bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 Double Bed</strong></p><p>Overlooking the city</p><br/><p><b>Club Level</b> - Club Lounge access, continental breakfast, and internet access in the lounge</p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 40-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Room, 1 Double Bed, Corner

Sleeps 3 · Double bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 Double Bed</strong></p><p>Overlooking the city</p><br/><p><b>Club Level</b> - Club Lounge access, continental breakfast, and internet access in the lounge</p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 40-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Studio Suite, 1 Bedroom

Sleeps 4 · Double bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 Double Bed</strong></p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 1 Bedroom (Mobility Accessible, Tub)

Sleeps 4 · King bed, Sofa bed

  • Desk
  • Desk chair
  • Private bathroom
  • Bathtub grab bar
  • Accessible bathtub

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Bathtub grab bar height (inches): 34</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 1 Bedroom

Sleeps 4 · King bed, Sofa bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 42-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, double sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Suite, 1 Bedroom

Sleeps 2 · Queen Bed, Sofa bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 Queen Bed and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, double sofa bed, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Room, 1 King Bed

Sleeps 2 · 22 m² · King bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 King Bed</strong></p><p>234-sq-foot room with city views </p><br/><p><b>Club Level</b> - Club Lounge access, continental breakfast, and internet access in the lounge</p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 40-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Presidential Suite, 1 Bedroom

Sleeps 3 · King bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Room, 1 King Bed, Lake View

Sleeps 4 · 22 m² · King bed

  • Desk
  • Desk chair
  • Private bathroom
  • Coffee/tea maker
  • Telephone

<p><strong>1 King Bed</strong></p><p>234-sq-foot room with city views </p><br/><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 32-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Club Room, 1 King Bed, Lake View (Hearing Accessible)

Sleeps 4 · 22 m² · King bed

  • Desk
  • Desk chair
  • Private bathroom
  • Lowered peephole/view port in door
  • Coffee/tea maker

<p><strong>1 King Bed</strong></p><p>236.8 sq feet </p><br/><p><b>Internet</b> - WiFi 25+ Mbps </p><p><b>Entertainment</b> - 40-inch LCD TV with satellite channels</p><p><b>Food & Drink</b> - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Premium bedding, a pillow menu, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (surcharge) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled heating and air conditioning, and fresh bed sheets (on request)</p><p><b>Accessibility</b> - Ceiling hoist</p><p><b>Eco-friendly</b> - Energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Paid WiFi
  • WiFi available
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness classes
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
Show all 70 amenities
  • Snack bar
  • Air conditioning
  • Pets allowed
  • Skiing
  • 24-hour front desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Allergy-free room
  • ATM/cash machine on site
  • Beauty Services
  • Bowling
  • Broadcast Live sport events
  • Car hire
  • CCTV in common areas
  • CCTV outside property
  • Coffee Shop on site
  • Cycling
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Heating
  • Higher level toilet
  • Hiking
  • Horse riding
  • Key access
  • Key card access
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Lockers
  • Lower bathroom sink
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Minimarket on site
  • Movie nights
  • Outdoor fireplace
  • Outdoor furniture
  • Pedicure
  • Pub crawls
  • Shared lounge/TV area
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Stand-up comedy
  • Toilet with grab rails
  • Tour/class on local culture
  • Walking tours
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

1360 West Mall Drive, Cleveland, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say8.6494 reviews

+ Beautiful facility+ Great service+ Delicious food+ Convenient location− Bathroom cleanliness issues− Some rooms dated
Cleanliness8.1
Service9.2
Location9.1
Room Quality8.0
Amenities8.6
Value for Money8.6

Location was convenient, but the room was average.

6.0

Location was convenient.

− Double beds should be queen beds.

Ashley · US · 2026-07-21

Guest review

9.0

The entire staff was amazing. Polite, smiling, and so helpful- special mention to TRISTAN the bellhop!! The room was very clean and the beds were comfy. I would recommend staying here.

− No complaints

Carman · US · 2026-07-09

Pleasant despite not being given the type of accommodations I needed.

7.0

The staff members were kind, helpful and accommodating, especially when they were informed of the problem with our room.

− It wasn’t the property’s fault; they were not informed by Booking.com that I had booked an accessible room, and none were available when I arrived.

Nicole · US · 2026-07-06

Guest review

9.0

Ήταν σε πολύ καλό σημείο , πολύ ωραίο lobby , πολλές παροχές , καθαρό και πολύ εξυπηρετικό προσωπικό.

Kostas · GR · 2026-07-05

Made my stay nice and smooth

10.0

Nice and clean

− Nothing

Mariceljean · US · 2026-07-03

Dirty bedding

4.0

Very disappointed for spending almost $400 a night and our bedding was filthy there were stains on the beddings stiff dirty stains, on the sheets, comforter and pillow cases. There was also dirt or something looking like dirt on our bedding.

RandiM372 · DAYTON, OHIO · 2026-06-28

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

A deposit may be required at the property.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 17 years old stay for free when using an existing bed.

People no matter the age stay for free when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are allowed. Charges may be applicable.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

›Internet

WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

›Parking

Private parking is possible on site (reservation is not possible) and costs USD 40 per day.