Amherst Brighton♡

Small, clean and comfortable. Value for money.

8.0

Ideal location for the event on the beach we went too.

Cheap, close to amenities, but does attract some barbarians because it's so cheap!

1.0

At first the room seemed ok, basic but ok for the price. Decent location next to the sea and near great pubs like the Black Dove.

− The first night we were woken at 3am by the staff having a gathering in the staff room next to our room. Then at 4:30am the couple in the room above us were having a fight and they trashed the room and threw the kettle through the window waking us up and hearing the woman crying. We called the police and they came, but it made for quite a traumatic first night. 2nd night was a lot quieter I must say. The housekeeper was apologetic but the owner wasn't much help after the traumatic night has at his guest house.

Horrific and dangerous, avoid at all costs

3.0

The bed was comfortable. Because the room was downstairs (see negative about that one) it was a bit cooler.

− If you have any kind of mobility issue, avoid at all cost or risk your life. The check-in was absolutely horrific. The hotel had sent an extremely long email in odd form that I was not able to read on my phone because zooming in on each line was a nightmare. It was a giant block of text with the important information (that we need to send pictures of our ID or we would not be able to check in) was burried in there. Its also not always easy to get great internet while coming from one hotel to the next and they had sent that message very late in the process. I am disabled. I used a cane. When we arrived, since we couldn’t open the door or call anyone (their phone number listed does not work!!) I had to sit in the cement in front of the property to try to solve the issue. We waited a long time, we had to wait till our very slow phone internet loaded the images to send to the email the hotel provided. Eventually around 3:30pm (we had arrived at 3pm for check in), someone opened the door. We tried to get information and to have a conversation but the person either didn’t understand or pretended not to and definitely made no effort. Upon seeing my cane, he made a grimace of disgust. He then told us the only room available for us was downstairs. The stairs coming down was covered in carpet falling apart AND did not have a rail, making it extremely dangerous for me to go up and down. I tried begging them to give us another room. They said the only one available was a tiny room on the top floor (the person saying that was the manager we reached by email who then called the person working there and the person just had the manager on speaker on the phone). We were told that since there was a free cancellation option on booking we could do that and get another hotel. I’ve used booking enough to know there is no such option! It says it very clearly: if we were to cancel, we would owe the whole amount.

Not fancy but well priced and a great location, with useful room facilities.

7.0

Great location and useful room facilities including fridge and microwave. Bed comfy and en-suite clean and functional.

− Sofa appeared to have lost all of its stuffing - not very useable.