Ramada by Wyndham Hawthorne/LAX♡

Guest review

9.0

− Because there was no breakfast and the TV didn’t work

It could’ve been better since it was the Ramada

3.0

It was run down

− Nothing

Pésimo

1.0

Sinceramente nada

− Había insectos en la ducha,el aire acondicionado no funcionaba,había moho en la habitación en la parte del aire acondicionado,el frigobar empezó a descongelarse y salió mucha agua,el ascensor estaba dañado y sucio,le hace falta un buen mantenimiento al lugar

Poor

1.0

NOTHING

− Nothing

Mistake.

2.0

The pool and patio may once have been attractive, and they may still look acceptable in photographs, but in their current condition I would not consider using them. Almost nothing worked as it should. We simply had to endure our final night in Los Angeles because finding another hotel at that point was not realistic.

− A major disappointment. The hotel is in very poor condition and does not match the way it is presented on Booking.com. The room was not clean, and the furniture and equipment were old and badly worn. The carpet was sticky and had a large iron burn mark, the room smelled unpleasant, and the door did not close properly. There were not enough towels, the hallways were dirty, and there were pigeons on the staircases. Another serious issue was breakfast. Booking.com stated that breakfast was included, but the hotel told us that no breakfast was available and that we had to deal with Booking.com ourselves. The staff made no effort to resolve the situation. They also refused to provide two key cards for the room, claiming they did not have enough cards available. Almost nothing worked as it should. We simply had to endure our final night in Los Angeles because finding another hotel at that point was not realistic. I definitely do not recommend this hotel. I do not understand how Booking.com can continue offering a property in this condition. I would expect compensation at the very least for the breakfast that was clearly promised but never provided.