Sleepfare

Mercure Exeter Southgate Hotel

★★★★ Southernhay East, Exeter, GB

8 guest rating· 5485 reviews

About this hotel

Central Location with Stunning Views

Mercure Exeter Southgate Hotel offers a prime location in central Exeter with picturesque views of the historic old cathedral.

Luxurious Health and Fitness Facilities

Enjoy the hotel's health and fitness centre featuring an indoor swimming pool, gym, sauna, and whirlpool spa for ultimate relaxation.

Dining Excellence and Relaxation

Indulge in elegant dining at The Gate House Restaurant, sip on drinks at the Terrace lounge bar with a secluded patio, and savor traditional Devonshire afternoon tea.

Experience the best of Exeter with a stay at Mercure Exeter Southgate Hotel.

Rooms & rates

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Classic Twin Room, 1 Double Bed

Sleeps 2 · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

<p><strong>1 Double Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Family Room, 1 Double Bed (Classic)

Sleeps 4 · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

<p><strong>1 Double Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Family Room, 1 Double Bed (Classic)

Sleeps 4 · 15 m²

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

<p><strong>1 Double Bed</strong></p><p>161 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, double sofa bed, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Accessible Privilege Room

Sleeps 2 · 18 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Classic Twin Room, 1 Double Bed

Sleeps 2 · 14 m²

  • Desk
  • Private bathroom
  • Bathroom emergency pull cord
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Double Bed</strong></p><p>148 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning</p><p><b>Accessibility</b> - Wheelchair-accessible doorway width (inches): 32</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no cribs (infant beds) available</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Classic Room, 1 Double Bed, Accessible

Sleeps 2 · Double bed

  • Desk
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi
  • Shower

<p><strong>1 Double Bed</strong></p><p>Soundproofed room</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Food & Drink</b> - Coffee/tea maker and 24-hour room service </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and desk; rollaway beds (free) available on request</p><p><b>Comfort</b> - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping</p><p><b>Accessibility</b> - Visual fire alarm</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Twin Room

Sleeps 2 · 14 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Shower

This room comes with a flat-screen TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath.

Accessible Classic Room with One Double or Two single Beds

Sleeps 2 · 18 m² · Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Coffee/tea maker

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides soundproof walls, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels.

Classic Room

Sleeps 2 · 14 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Adapted bath
  • Emergency cord in bathroom

This modern room offers free Wi-Fi, a TV and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Please request double or twin when booking. This is subject to availability.

Privilege Room

Sleeps 2 · 14 m² · Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

This spacious room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The private bathroom offers a walk-in shower, slippers, bathrobes, and complimentary toiletries.

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Sauna
  • Fitness classes
  • Fitness facilities
  • Accessible parking
  • Parking
  • Breakfast in the room
  • Breakfast takeaway containers
  • Restaurant
Show all 70 amenities
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Pets allowed
  • Pet bowls
  • 24-hour front desk
  • Mobile app for room service
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Key card access
  • Kid meals
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Personal trainer
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Terrace
  • Thermometers for guests provided by property
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Southernhay East, Exeter, GB

Check-in
from 02:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say85485 reviews

+ Friendly staff+ Central location+ Comfortable room+ Good food− Cleanliness issues− Poor room amenities− Value for money concerns
Cleanliness7.5
Service8.9
Location9.0
Room Quality7.4
Amenities8.0
Value for Money7.4

Guest review

7.0

Location was good, close to the city centre and good spread for breakfast.

− The furniture was very old and you could even see signs of it being gnawed at. Not what you would expect in 2026.

Mihaela · GB · 2026-07-25

You are my favourite Exeter Hotel

10.0

Great start to our day

John · GB · 2026-07-25

Guest review

7.0

La situation géographique La taille de la chambre Les équipements : mini bar , coffre fort La grandeur salle de bain Le petit déjeuner était très bon

− La porte de la salle de bain grinçait.

francois · FR · 2026-07-25

Guest review

8.0

High quality Lovely food Good facilities - pool area slightly smelly but a nice facility

− As above

Lucy · GB · 2026-07-25

Guest review

8.0

Excellent location, staff and cleanliness. Good value for money.

− Air conditioning wasn’t working

Robert · GB · 2026-07-24

Good to know

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please inform the property if any of the guests are children, so the rooms can be set accordingly.

Mercure Exeter Southgate Hotel is located in central Exeter, with views over the historic old cathedral.

Enjoy yourself at the Spa Naturel with complimentary use of the fitness suite during your stay. You are able to access the indoor heated swimming pool for only 10GBP per person, this price includes up to 2 children under the age of 16. There is also a sauna and a whirlpool (age restrictions apply.)

›Internet

WiFi is available in all areas and is free of charge.

›Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

›Pets

Pets are allowed. Charges may be applicable.

›Parking

Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.