Sleepfare

Mercure Cairns

★★★★ 15 Florence Street (Corner of Florence and Lake Streets), Cairns, AU

7.5 guest rating· 1004 reviews

About this hotel

Convenient City Centre Location

Mercure Cairns offers a prime location in the heart of the city, just minutes away from the Esplanade, Lagoon swimming pool, and key attractions like the Cairns Night Market and Reef Hotel Casino.

Family-Friendly Accommodation

With spacious family-size suites available, Mercure Cairns ensures a comfortable stay for families looking to explore the wonders of Cairns together.

Relaxing Outdoor Amenities

Guests can unwind in the outdoor swimming pool surrounded by lush gardens or seek adventure with excursions arranged by the Tour Desk to iconic destinations like the Great Barrier Reef and Daintree Rainforest.

Book now to experience the perfect blend of convenience, comfort, and relaxation at Mercure Cairns.

Rooms & rates

Pick your dates. Prices are live, not cached.

Standard Room, Multiple Beds

Sleeps 3 · 20 m² · Queen Bed, Twin bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 Queen Bed and 1 Twin Bed</strong></p><p>215-sq-foot room, balcony/patio with city and courtyard views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with satellite channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), and electric kettle</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Smooth flooring in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Loft, 1 Queen Bed

Sleeps 2 · 27 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 Queen Bed</strong></p><p>291-sq-foot room, balcony/patio with city views </p><br/><p><b>Layout</b> - Bedroom, dining area, and sitting area</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 55-inch TV with satellite channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and dining table</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, jetted bathtub, and separate shower with a rainfall showerhead</p><p><b>Practical</b> - Iron/ironing board, laptop workspace, and phone; cribs (surcharge) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Thin carpet in room</p><p><b>Eco-friendly</b> - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs</p><p><b>Need to Know</b> - Housekeeping on request, no rollaway/extra beds available</p><p>Non-Smoking</p>

Loft Queen Room with Spa Bath

Sleeps 2 · 27 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Coffee/tea maker

The hot tub and spa bath are the special features of this double room. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a tea and coffee maker. A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

Standard Twin Room with 2 single beds

Sleeps 2 · 20 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a dining area. The unit has 2 beds.

Family Room with One Queen and Two Twin Beds

Sleeps 4 · 44 m² · 2× Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Kitchenette
  • Coffee/tea maker

The spacious family room has an private bathroom with shower. It also includes a TV, air conditioning and fans, microwave, tea and coffee making facilities and a refrigerator. Some rooms have a balcony.

Standard Twin Room with 1 Queen and 1 Single Bed

Sleeps 3 · 20 m² · Twin bed, Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

This room provides an private bathroom with shower, TV, air conditioning, a fan, tea and coffee making facilities and a refrigerator. Some rooms have balcony.

Standard Queen Room

Sleeps 2 · 20 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

This room includes a large double bed and private bathroom with shower. It also includes a TV, air conditioning, a fan, tea and coffee making facilities and a refrigerator. Some rooms have balcony. Please note that there is no capacity for additional guests.

Executive King Room

Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

Superior King Room

Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a dining area, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Amenities

  • Free WiFi
  • Outdoor pool
  • Swimming pool
  • Restaurant
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • Sun loungers or beach chairs
  • Tour desk
  • Business center
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
Show all 51 amenities
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Currency exchange
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Wine/champagne

Location

© OpenStreetMap contributors

15 Florence Street (Corner of Florence and Lake Streets), Cairns, AU

Check-in
from 02:00 PM to 10:00 PM
Check-out
until 10:00 AM

What guests say7.51004 reviews

+ Good location+ Friendly staffLack of basic amenitiesBreakfast options not satisfactory
Cleanliness7.2
Service8.7
Location8.7
Room Quality7.2
Amenities6.7
Value for Money7.7

Guest review

7.0

The breakfast was great. The pool was lovely

The room was a ordinary. The doors to the balcony could not be opened.

David · AU · 2026-07-25

Guest review

8.0

Staff were very helpful and friendly. Rooms were clean and very comfortable. Location was very close to the Esplanade.

Maria · GB · 2026-07-25

Property good. Service disgraceful.

1.0

Location and property was ok.

The toilet broke, the maintenance man couldn’t fix it. I had no toilet for 14/15hours and when the plumber came, the maintenance man spoke badly about the ‘guest’ which was me to the plumber. Unfortunately for the maintenance man I heard him. The staff never addressed my issues only to offer me a ‘six pack’. I emailed looking to speak with management but was again completely ignored… horrendous service.

Mark · IE · 2026-07-22

Guest review

8.0

Good layout and size living area. Good location.

Very small bathroom.

Helen · AU · 2026-07-19

Guest review

7.0

The restaurants cooked breakfast meals were horrible. Small size meals with tasteless eggs

Mc · AU · 2026-07-18

Guest review

8.0

Η τοποθεσία και η ευγένεια του προσωπικού. Άνετα και ευρύχωρα δωμάτια, με 2 ξεχωριστούς χώρους, και complementary nespresso coffee.

Το πρόγευμα. Αν το πω φτωχό, θα είναι λίγο. Ταξιδεύω πάνω από 30 χρόνια σε όλα τα μήκη της γης και ήταν το μόνο πρόγευμα χωρίς τυρί και αλλαντικά. Για ξενοδοχείο της Accor, ήταν απογοήτευση!!!

vkoudounas · CY · 2026-07-15

Good to know

Please note, there is a 1.1% credit card surcharge when using a credit card.

Restaurant & Laundry services are closed till further notice due to the burst water mainsParking is subject to availability due to limited spaces.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Parking

No parking available.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Pets

Pets are not allowed.