Sleepfare

Metropole Urban Hotel

★★★★ Agia Aikaterini Square, Heraklion, 71201, Heraklion, GR

9.2 guest rating· 140 reviews

About this hotel

Discover the perfect blend of comfort and modern convenience at Metropole Urban Hotel, ideally located in the heart of Heraklion.

Stylish Accommodations

Step into one of our 24 uniquely decorated guestrooms, each equipped with flat-screen televisions and minibars for your enjoyment. Relax and refresh with rainfall showerheads in private bathrooms, ensuring a restorative escape.

Dining & Refreshments

Savor delightful meals at our on-site restaurant or grab a quick snack at the café. Don’t forget to unwind with your favorite drink at our bar/lounge, perfect for relaxation after a day of exploring.

Convenient Amenities

Enjoy complimentary wireless internet throughout the hotel, along with 24-hour front desk assistance. With laundry services and daily housekeeping, we ensure your stay is hassle-free.

Book your stay at Metropole Urban Hotel today and experience Heraklion like never before!

Rooms & rates

Pick your dates. Prices are live, not cached.

Superior Connecting Rooms with Balcony and City View

Sleeps 4 · 34 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>2 Double Beds</strong></p><p>366-sq-foot room with city views </p><br/><p><b>Layout</b> - 2 bedrooms </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Triple Room, City View

Sleeps 3 · 21 m² · 2× Twin bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed</strong></p><p>226-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, single sofa bed, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Economy Room

Sleeps 2 · 19 m² · Queen Bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Queen Bed</strong></p><p>205 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, laptop workspace, and iron/ironing board (on request)</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - Toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room with City View

Sleeps 3 · 21 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Private bathroom

<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>226-sq-foot room with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room with Balcony and City View

Sleeps 3 · 23 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 Double Bed OR 2 Twin Beds</strong></p><p>248-sq-foot individually decorated room, balcony/patio with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Espresso maker, minibar (fees may apply), electric kettle, and room service (limited hours)</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Junior Suite with Outdoor Jetted Tub and Side Sea View

Sleeps 3 · 38 m² · Double bed, Sofa bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Bathrobe

<p><strong>1 Double Bed and 1 Twin Sofa Bed</strong></p><p>409-sq-foot individually decorated room, located on the top floor, furnished balcony with city views</p><br/><p><b>Layout</b> - Bedroom and sitting area</p><p><b>Relax</b> - Rooftop private hot tub</p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, bathrobes, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, single sofa bed, and laptop workspace; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room with Balcony and City View

Sleeps 2 · 21 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Air conditioning
  • Balcony or patio

<p><strong>1 Double Bed</strong></p><p>226-sq-foot individually decorated room, balcony/patio with city views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 43-inch flat-screen TV with satellite channels</p><p><b>Food & Drink</b> - Electric kettle, minibar (fees may apply), room service (limited hours), and free tea bags/instant coffee</p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, slippers, and a shower with a rainfall showerhead</p><p><b>Practical</b> - Safe, laptop workspace, and iron/ironing board (on request); cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Tile flooring in room</p><p><b>Need to Know</b> - No rollaway/extra beds available, toothbrush and toothpaste not available</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Free newspapers in lobby
  • Snack bar/deli
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Elevator
  • Luggage storage
  • Smoke-free property
  • Tours/ticket assistance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Agia Aikaterini Square, Heraklion, 71201, Heraklion, GR

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say9.2140 reviews

+ Friendly staff+ Great location+ Comfortable rooms− Inaccurate hotel website− Issues with facilities
Cleanliness8.6
Service10.0
Location9.6
Room Quality9.1
Amenities8.6
Value for Money8.6

Guest review

10.0

The staff was lovely and the area and location close to everything was very convenient

Tyler · 2025-10-08

A Wonderful Hotel in Every Way

10.0

The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.

marylH5587HC · 2025-09-29

Guest review

8.0

great location to walk to shopping, restaurants.

Doreen · 2025-09-28

Hotel website is inaccurate

6.0

The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.

372mikeym · 2025-09-19

Great stay

10.0

Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!

Demi · 2025-09-14

Guest review

10.0

Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.

Anthony · 2025-09-12

Good to know

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

›Pets

Pets not allowed

›General

Cashless transactions are available

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available