Quality Inn & Suites Metropolis I-24♡

Ok place to stay for a night.

7.0

Decent breakfast in the morning.

− The facilities are a bit dated, but sufficient for a night.

Adequate

8.0

Estafa! No me hospedaron por falta de luz, me cobraron y no me reintegran el dinero! El teléfono es erróneo y no respond

1.0

Nada porque no pude alojarme ya que cuando llegamos con mi familia luego de manejar más de 650km estaban sin luz y la recepcionista ANDY nos dijo que no podía hacernos el check in por estar sin sistema, entonces nos dijo que se iba a encargar de la cancelación sin cargo porque era un problema de ellos, a lo cual tuvimos que retirarnos y manejar 80km más hasta. Benton y alquilar otro hotel. Ahora estos estafadores no me reintegran el dinero no me responden los msj y Booking no se hace cargo! El teléfono que publican del hotel es erróneo y tuve que buscarlo por internet! Iniciaré las demandas necesarias con el hotel, contra la recepcionista y contra Booking por exigirme las pruebas a mí de que el hotel estaba sin luz y no exigirle las pruebas al hotel donde tienen que tener mi Id y firma de consentimiento que estuve alojado ahí realmente.

− Nada porque no pude alojarme ya que cuando llegamos con mi familia luego de manejar más de 650km estaban sin luz y la recepcionista ANDY nos dijo que no podía hacernos el check in por estar sin sistema, entonces nos dijo que se iba a encargar de la cancelación sin cargo porque era un problema de ellos, a lo cual tuvimos que retirarnos y manejar 80km más hasta. Benton y alquilar otro hotel. Ahora estos estafadores no me reintegran el dinero no me responden los msj y Booking no se hace cargo! El teléfono que publican del hotel es erróneo y tuve que buscarlo por internet! Iniciaré las demandas necesarias con el hotel, contra la recepcionista y contra Booking por exigirme las pruebas a mí de que el hotel estaba sin luz y no exigirle las pruebas al hotel donde tienen que tener mi Id y firma de consentimiento que estuve alojado ahí realmente.

Guest review

9.0

Very clean, smelled good, good location

It was ok just for one night and as long as you have shower shoes. We will likely stay elsewhere in the future.

3.0

The location was convenient. The mattress was comfortable. The price was fair.

− The bathtub was not very clean. There was pink mold in some places, there was other people’s hair strands in the tub, and there was clearly water damage that was painted over inside the tub. The toilet tank seemed like it needed repair too (it took about 5 minutes to refill). The towels and blankets didn’t smell very clean and the room smelled musty.

Won't ever stay at a Quality Inn again, they don't have quality. I will never use Expedia/Booking.

2.0

The bathroom we had, didn't have any kinda of vanity. You had to pt the seat down on the toilet and put your toothbruch, hair supplies and personal are items all over. The rug could have used more vaccuming. There was a dead moth in the corner among some cob webs. The sink in the bathroom was plugged. The water would accumulate to the top. You would have to shut the water off for awhile, let the water drain and then move on.

− Between Expedia, booking and the hotel they tried to charge me more for the rooms than what my confirmation email said. I have to have a discussion for at least a half hour stating I wasn't paying them more then what I had in writing. When filling out the request for a reservation, one of the options I had, was "do you want to pay for it now or when you leave." I chose to pay for it, in person when I leave. Somebody charged my credit card at least two week before I was going to be there. The pictures on their web site look very impressive, but it doesn't look like that at all. The breakfast didn't have any coffee, there was only white dried up bread for toast. Very limited items for breakfast.