Sleepfare

ME Madrid Reina Victoria by Meliá

★★★★ Plaza de Santa Ana, 14, Madrid, ES

9 guest rating· 2212 reviews

About this hotel

Avant-Garde Design in Historic Plaza Santa Ana

Luxurious Rooms with High-Tech Amenities

Indulge in rooms equipped with audiovisual equipment, hydromassage showers, iPod docks, and adjustable lighting. Stay connected with free Wi-Fi and enjoy the convenience of UK and US plug sockets and a safety deposit box with a laptop charger.

Prime Location and Rooftop Bar

Located steps away from iconic landmarks like Puerta del Sol and renowned museums, ME Madrid Reina Victoria offers stunning views of Plaza del Angel and Plaza de Santa Ana. Unwind at the Radio Rooftop Bar with gastronomic delights and vibrant nightlife activities.

Gastronomic Delights at Ana La Santa

Savor Mediterranean cuisine with international flair at Ana La Santa restaurant. With room service available from 8 am to 12 am, your cravings are just a call away.

Book now to experience the perfect blend of luxury and convenience at ME Madrid Reina Victoria by Meliá.

Rooms & rates

Pick your dates. Prices are live, not cached.

Superior Me Plaza De Santa Ana Views

Sleeps 2 · 25 m² · Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Offering views of Plaza Santa Ana, these rooms include a minibar, an iPod docking station, and a plasma-screen TV with a DVD player. They have feather duvets and large, luxurious pillows. The bathroom features a hydromassage shower.

Always Me Courtyard Views

Sleeps 2 · 20 m² · Large bed, 2× Single bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Overlooking a courtyard, this minimalist room has elegant décor and includes a DreaMax bed and pillows, a home cinema system, an iPod docking station, and a plasma-screen TV with a DVD player. There are also US and UK plug sockets, ironing facilities, a minibar, a laptop safe with a built-in charger, and an adjustable coloured light system. Free Wi-Fi is available The bathroom has a large hydromassage shower. There are also speakers connected to the bedroom's TV. Additional services include: - Personalised "Aura" room service - Ice dispensor on each floor - Ipod, CD and DVD rental - Babysitting service (subject to availability) - Pet care service (additional charge) - Wake-up service - Laundry service (additional charge).

Superior Me Plaza Del Ángel Views

Sleeps 2 · 25 m² · Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Offering views of Plaza del Ángel, these rooms include a minibar, an iPod docking station, and a plasma-screen TV with a DVD player. They have feather duvets and large, luxurious pillows. The bathroom features a large hydromassage shower.

Studio Me+ Plaza De Santa Ana Views

Sleeps 2 · 65 m² · Sofa bed, Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Adapted bath

These corner suites offer views over Plaza de Santa Ana and Plaza del Ángel. They feature a living room and a dining area for 6 persons, as well as a dressing room. The bathroom has a spa bath. There are 2 iPod docking stations with a surround sound system, and individual iPods can also be rented. There are 2 minibars, a Nespresso coffee maker and a Nintendo Wii. You can also make use of the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

Beyond Me+ With Terrace And Jacuzzi

Sleeps 2 · 60 m² · Sofa bed, Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

These suites feature a terrace with great views over Plaza Santa Ana or Plaza del Ángel, sunbeds and dining table for 6 people. The bathroom features a large hydromassage shower, a large bath and a dressing table. They include 2 iPod docking stations with a surround sound system, 2 minibars and a Nespresso coffee maker. You can also make use the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

Superior Me Balcony And Panoramic Views

Sleeps 2 · 30 m² · Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

This double room has a private balcony with views over the city. It includes a king-size bed, a minibar, Nespresso machine, iPod dock, and a DVD player. Free Wi-Fi is available. The bathroom has a large hydromassage shower and a dressing table. Rooms are located on the 5th and 6th floors.

Studio Me+ Courtyard Views

Sleeps 2 · 40 m² · Sofa bed, Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

This stylish suite has a minibar, CD player and air conditioning. It is located on the 6th floor and includes a separate lounge area. The bathroom features a large hydromassage shower. You can also make use the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

Ultimate Me+ With Chill Out Lounge, Terrace And Jacuzzi

Sleeps 2 · 104 m² · Double bed, Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

Set over 2 floors, this suite offers a 360 degree view of the city and 2 terraces, one with great views over Plaza Santa Ana, sunbeds and a private lounge and the other with views of plaza del Ángel and hot tub. Free transfer is offered for guests staying in this duplex suite. It includes a DVD player, iPod dock and CD player with surround sound. The bathroom features a large bath and a double hydromassage shower. You can also make use the following ME+ special services: - Private check-in in the suite - Personalised "Aura" room service - Welcome amenities - Audio system with pre-loaded music selected by the guest - Packing and unpacking service - Ironing service (1 outfit per guest) - Priority access to the hotel facilities and bars - Wake-up call - Amenities for pets - Personal event planner service to organise events in the suite (DJ and décor carry a surcharge)

Beyond Me+ With Terrace

Sleeps 2 · 60 m² · Large bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Emergency cord in bathroom

This suite features a private terrace with views of Plaza Santa Ana, a bedroom with king-size bed and bathroom with shower and whirlpool bathtub. It also has a 42-inch plasma-screen TV with Surrounding Home Cinema sound system, a desk with iPod connectivity, Nespresso machine, 2 minibars and safe with a built-in charger. It also includes personalised attention from the "Aura Experience" team and the special ME+ service.

Amenities

  • Fitness facilities (surcharge)
  • Parking
  • Self parking (surcharge)
  • Restaurant
  • Snack bar/deli
  • Air conditioning
  • Pets allowed
  • Pet basket
  • Pet bowls
  • Front desk (limited hours)
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
Show all 54 amenities
  • Non-smoking throughout
  • Accessible shuttle
  • Accessible train station shuttle
  • Airport transportation - drop-off (surcharge)
  • Airport transportation - pickup (surcharge)
  • Allergy-free room
  • Art gallery on site
  • Bicycle-friendly property
  • CCTV outside property
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Free wired internet
  • Fruits
  • Garage
  • Housekeeping on request
  • Internet access
  • Ironing service
  • Key access
  • Key card access
  • Lift / Elevator
  • Luggage storage
  • No accessible shuttle
  • No accessible train station shuttle
  • Outdoor furniture
  • Private check-in/check-out
  • Reception hall
  • Safety deposit box
  • Security alarm
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Supervised childcare/activities
  • Television in common areas
  • Terrace
  • Vegetarian menu options available
  • Wine release events

Location

© OpenStreetMap contributors

Plaza de Santa Ana, 14, Madrid, ES

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say92212 reviews

+ Friendly staff+ Great location+ Good breakfastHigh pricesConstruction noiseSmall room sizes
Cleanliness8.6
Service9.6
Location9.7
Room Quality8.6
Amenities9.1
Value for Money8.1

Central Location, But Overpriced and Underwhelming

6.0

Hotel Madrid Reina Victoria is perfectly located for exploring Madrid, and we appreciated being checked in early after our long flight from the U.S.—a thoughtful gesture that started things off well. Unfortunately, the rest of the stay didn’t live up to expectations. The surrounding construction was a major disappointment. It stripped away the charm of the area, making it impossible to enjoy even the plaza in front of the hotel. The bed was too soft for my liking—far from the comfort of Hotel Colón Gran Meliá in Sevilla. Toilet paper was surprisingly rough, which added to the discomfort. We appreciated the daily water for the coffee pot and the variety of espresso pods. Our espresso machine had issues upon arrival, but staff replaced it promptly. The nightly rate felt steep, and breakfast was an additional €30 per person per day—far too much for what was offered. Had I known about the construction and these limitations, I likely wouldn’t have booked, despite my loyalty to the Meliá brand. This stay felt overpriced and impersonal, and despite the location, it’s not a place I’ll be returning to—or recommending.

egcolbert · LYNBROOK, LONG ISLAND, NEW YORK · 2025-09-08

wir werden auf jeden fall wieder kommen !!

10.0

sensationelle Lage, sehr freundliches personal, außergewöhnliches Bad, sehr gutes frühstück (als deutscher; fehlen vielleicht nur ein Paar verschiedene Sorten von Brötchen).

rainer bader · DE · 2025-08-22

très bel hotel, chambres très spacieuses bien placé. Un parking "un peu étroit". Un superbe rooftop.

8.0
Fabienne · FR · 2025-08-22

Good to know

Please inform ME Madrid Reina Victoria by Meliá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

There are extra beds and cots (free), both subject to availability. The price of extra beds is 60€ for children (2-12 years)/night. 120€ for adults (+12 years)/night.

Pets are allowed (dogs and cats), 50€ per day/pet. Maximum of 2 pets per room. There is no maximum weight for the pet.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Parking

Private parking is possible on site (reservation is not needed) and costs EUR 37 per day.