Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.
All guests, including adults and children, are required to show a photo identification upon check-in.
Please note that when booking a rate where payment is due before arrival, Splendid Venice - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.
When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.