Hotel Plaza Kokai Cancún

Name: Hotel Plaza Kokai Cancún
Address: Avenida Uxmal 26 Super Manzana 2A, Cancún, MX
Rating: 7.9

★★★★ Avenida Uxmal 26 Super Manzana 2A, Cancún, MX

7.9 guest rating· 815 reviews

About this hotel

Convenient Location : Situated in the heart of Cancun, Hotel Plaza Kokai offers easy access to downtown, stunning beaches, and captivating Mayan attractions.

Comfortable Accommodation : The guest rooms at Hotel Plaza Kokai are thoughtfully furnished, providing a cozy retreat for both business and leisure travelers.

Proximity to City Attractions : Explore the vibrant city of Cancun with ease as shopping centers and cultural treasures are just a stone's throw away.

Experience the best of Cancun at Hotel Plaza Kokai - book your stay now!

Rooms & rates

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Standard Double Room

Sleeps 4 · 2× Double bed

Air conditioning
Private bathroom
Free WiFi
Shower
Safety deposit box

2 Double BedsOverlooking the city Internet - Free WiFi Entertainment - 28-cm TV with digital channelsFood & Drink - Room service (limited)Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, phone, and iron/ironing board (on request)Comfort - Air conditioning, daily housekeeping, fresh towels every 2 days, fresh bed sheets every 2 days Non-Smoking

Standard King Room

Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)

Air conditioning
Private bathroom
Shower
TV
Toilet

Featuring free toiletries, this double room includes a private bathroom with a shower. This double room features air conditioning and a TV. The unit has 1 bed.

Twin Room

Sleeps 4 · 24 m² · 2× Double bed

Air conditioning
Private bathroom
Shower
TV
Toilet

Offering free toiletries, this twin room includes a private bathroom with a shower. This twin room offers air conditioning and a TV. The unit has 2 beds.

Amenities

WiFi available
Kids' pool
Outdoor pool
Swimming pool
Breakfast takeaway containers
Restaurant
Bar
Air conditioning
24-hour front desk
Tour desk
Business center
Room service
Non-smoking rooms
Non-smoking throughout

Show all 67 amenities

Family rooms
Access to health care professionals
Broadcast Live sport events
Cashless payment available
CCTV in common areas
Cleaning standards that are effective against Coronavirus
Coffee Shop on site
Concierge service
Contactless check-in/check-out
Daily housekeeping
Delivered food - securely covered
Designated smoking area
Face masks for guests available
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Fruits
Grocery deliveries
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Happy hour
Invoice provided
Ironing service
Key card access
Laundry washed per local authority guidelines
Lift / Elevator
Live music/performance
Luggage storage
Meeting/banquet facilities
Outdoor furniture
Packed lunches
Physical distancing in dining areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Public Bath
Safety deposit box
Sanitized tableware & silverware
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Soundproof rooms
Staff adhere to local safety protocols
Sun terrace
Sun umbrellas
Terrace
Toilet with grab rails
Wheelchair accessible
Wine/champagne

Location

Avenida Uxmal 26 Super Manzana 2A, Cancún, MX

Check-in: from 03:00 PM to 06:00 PM
Check-out: until 12:00 PM

What guests say7.9815 reviews

+ Convenient location+ Friendly staff− Cleanliness issues− Poor service quality

Cleanliness7.1

Service8.0

Location9.1

Room Quality7.5

Amenities7.0

Value for Money8.5

Guest review
9.0
Precio y ubicación
− En realidad está cómodo para lo que lo necesitabamos
Espinoza Casares · CR · 2026-07-24

Guest review
10.0
La habitación Servicio y ubicación
− La ducha, como que hay qud destupir los huequitos de la regadera para que salga bien el agua
Magally · MX · 2026-07-24

Buena
9.0
Me gustotodo
− La habitación
Wilson · PA · 2026-07-19

À ne pas retenter !
3.0
La situation proche de la station ADO et du petit marché local de vendeurs ambulants
− L’accueil, la chambre qui sentait le renfermé et l’humidité, la piscine en mauvais état (qui ne donne pas envie !) le rapport qualité prix très cher pour ce que c’était
Rouxcool · FR · 2026-07-19

Guest review
10.0
Excellent location, nice staff
Ivan Sergio · MX · 2026-07-18

Good to know

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

›Parking

No parking available.

›Pets

Pets are not allowed.

›Internet

WiFi is available in the hotel rooms and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 4 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People no matter the age stay for free when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Hotel Plaza Kokai Cancún♡