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Hampton Inn Memphis-Poplar

★★ 5320 Poplar Ave, Memphis, Tennessee, 38119, Memphis, US

7.8 guest rating· 137 reviews

About this hotel

Discover the perfect blend of comfort and convenience at Hampton Inn Memphis-Poplar, where your ultimate getaway awaits!

Recreational Amenities

Dive into relaxation with our outdoor pool or stay active in our state-of-the-art fitness center. Enjoy complimentary access to nearby fitness facilities for those who love to maintain their workout routines.

Modern Comforts

Unwind in one of our 124 air-conditioned rooms, complete with flat-screen televisions and high-speed internet access. Every detail, from our plush bedding to private bathrooms stocked with premium toiletries, ensures a refreshing stay.

Convenience at Your Fingertips

Start your day with a complimentary buffet breakfast served daily, and take advantage of 24-hour room service. With event spaces available for meetings and free self-parking, we cater to both leisure and business travelers alike.

Book your stay at Hampton Inn Memphis-Poplar today and experience the heart of Memphis like never before!

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Rooms & rates

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Room, 1 Queen Bed, Accessible, Bathtub

Sleeps 2 · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Wheelchair accessible</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 1 King Bed With Sofa Bed, Non Smoking, Refrigerator (Study)

Sleeps 3

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Refrigerator, coffee/tea maker, and 24-hour room service</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Safe, iron/ironing board, and desk; free cribs/infant beds available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Closed-captioned TV</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Queen/non-smoking

Sleeps 2 · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Phone accessibility kit</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 1 King Bed with Sofa bed (Study)

Sleeps 5 · King bed, Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed and 1 Double Sofa Bed</strong></p><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Phone accessibility kit</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Room, 2 Queen Beds, Non Smoking

Sleeps 5 · 2× Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>2 Queen Beds</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Phone accessibility kit</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

One King Bed Study Nonsmok

Sleeps 3 · King bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p><b>Layout</b> - Separate sitting area</p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Phone accessibility kit</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

One Queen Bed, Non-Smoking, Roll In Shower

Sleeps 2 · Queen Bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 Queen Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Phone accessibility kit</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

King/non-smoking

Sleeps 3 · King bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Free WiFi

<p><strong>1 King Bed</strong></p><p><b>Internet</b> - Free WiFi and wired internet access</p><p><b>Entertainment</b> - Flat-screen TV with premium channels and pay movies</p><p><b>Food & Drink</b> - Coffee/tea maker</p><p><b>Sleep</b> - Bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower/tub combination, free toiletries, and a hair dryer</p><p><b>Practical</b> - Iron/ironing board, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Phone accessibility kit</p><p>Non-Smoking, pet friendly</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Wheelchair-accessible pool
  • Conference space
  • Free newspapers in lobby
  • Fitness facilities
  • Free use of nearby fitness center
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
  • Free buffet breakfast
  • 24-hour front desk
  • Safe-deposit box at front desk
  • 24-hour business center
Show all 29 amenities
  • Assistive listening devices available
  • Banquet hall
  • Braille or raised signage
  • Elevator
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Internet access in public areas - high speed
  • Luggage storage
  • Multilingual staff
  • Smoke-free property
  • Stair-free path to entrance
  • Television in common areas
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

5320 Poplar Ave, Memphis, Tennessee, 38119, Memphis, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say7.8137 reviews

+ Friendly staff+ Good location+ Good breakfast− Cleanliness issues− Old facilities− Room quality concerns
Cleanliness6.9
Service8.9
Location8.9
Room Quality6.9
Amenities7.4
Value for Money7.4

Wouldn’t go back. Probably will never stay at another Hampton Inn.

3.0

Decent location

− Not clean. Very run-down. A/C was extremely loud. Sounded like a hot-rod parked outside the window. We were put on the first floor so could not open curtains. I could have reached out the window and touched the car parked there. Flies on food in breakfast area.

Don · US · 2026-07-25

Not acceptable

2.0

Have been staying at this location for 15 years or so, won’t be booking again. Convenient location, but has some serious issues. Carpet in hallways and rooms filthy. Our room had the electrical circuit for the air conditioner ran with an exposed metal electrical box and EMT tubing along the interior wall from the entry door to the AC (something I would expect to see in an industrial setting, not a hotel room). Pool and fitness areas both closed for maintenance (not that I would have used either). Pool looked like it hadn’t been opened all summer. This location needs a major overhaul or be torn down as it doesn’t meet Hampton standards. An earlier review mentioned this location was under new ownership, they will need a massive investment in time and money to keep the doors open. Had elevator/hall chit chat with other travelers that expressed their disappointment with this location. Evening desk staff was friendly when we checked in, morning clerk was too busy with his phone to acknowledge someone at the desk. This has been a safer area of Memphis, but reading some other recent reviews apparently that has changed.

N7726EGglennh · 2026-07-24

UNSAFE & DISHONEST - AND REFUSE TO OPEN POOL

2.0

1 star given because we cannot give zero. Extremely unsafe and dishonest. -Our car, along with 11 others, had front windows broken out the first night. Thieves took only what they could reach in and grab (phone chargers...some had laptop stolen) -They have NO working security cameras and NO manager wished to show up when the police were called. -Advertised with outdoor pool – pool has NEVER opened since the new owner took over 60 days ago. We stayed June 30-July 1…we booked BECAUSE of the pool. -Advertised a fitness room – fitness room 'closed for maintenance.' -We kindly requested they cancel our 2nd night in order to go to another hotel. We were assured three times we would be refunded the 2nd night. We were also told we would get a phone call when the credit came through. Never got a call. Never refunded. We have sent 2 follow-up inquiries and have received ZERO response, thus, this review. We are calling out Lotus Holdings LLC which is owned by a local hospitality investor group that includes Jitendra Patel and Rishi Patel. This investor group operates in the Memphis area through Jade Hospitality and owns multiple local hotels, including the this Hampton Inn Memphis-Poplar at 5320 Poplar Ave. and the Hyatt Place Memphis/Wolfchase Galleria. We are also calling out Hampton owned by Hilton who has been no help in working with us on attempting to get a credit, since the hotel is not owned by them. Very disappointing.

janecB9740EA · 2026-07-22

Disgusting

2.0

Greated by random weirdos screaming in the parking lot and filth walking the street. Dirty stained carpet in the hallways and room. Stains on the bed and the sheets rumpled. Black hair on the towel (im a light brown) and dirt on the floor in the entryway and bathroom. Not to mention an hourly night worker, if you catch my drift, visiting one of the rooms. All this within the hour ive been here.

508kimberlyd · 2026-07-21

AVOID THIS HOTEL AT ALL COSTS

2.0

Filthy does not begin to describe this Hampton Inn. I am a Hilton Diamond Member. I spend at least 60 nights a year at Hilton properties all over the United States when I travel on business. This is the worst Hilton property I have ever stayed in. My family and I passed through Memphis on 12-13 July and I used 40,000 Hilton Honors Points to stay here. This was our last hotel on a 2.5 week road trip where I stayed Hampton Inns from Texas to Massachusetts and back. As you walk in, you are greeted with candy wrappers on the hallway floor (I tracked it for 12 hours). The "freshly" folded towels in our bathroom had back hair all over them. My wife is blonde. The desk lamp was rusted out. The sealed coffee cups in the room had dirt in them. Did I mention they were sealed? The free breakfast was passable but I think it's the same food they serve at all the Hampton Inns. One of the workers was knocking on my door at 1000, we had a do not disturb sign hanging, asking when we were checking out. He said his English was not very strong. As a Diamond Member I usually get a late check out. I confirmed my status with the front desk when I checked in the night before. No worries though, once the moth the size of MOTHRA flew into the room, my family could not get out this dump fast enough. But the real icing on the cake was seeing the police in the parking lot at 0830. One vehicle was broken into and another one was stolen. The room was small, dark and dirty. Hilton needs to remove its name from this property and reimburse me my points immediately. This property is not worthy of the Hilton Hampton Inn label.

brianf127 · AUSTIN, TEXAS · 2026-07-18

I was disappointed with this property.

3.0

The location was good.

− The pool was covered & closed. The fitness room was closed. Carpet in the hallways was worn out and not secure to the floor. No smart TV with Prime Netflix, Ect. Cold coffee. Cracked shower wall in room 117.

Scott · US · 2026-07-17

Good to know

Pool access available from 10:00 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

›Pets

Only dogs and cats are allowed

›Pets

Service animals are exempt from fees/restrictions

›Children and extra beds

No rollaway/extra beds available

›Check-in & Check-out

Contactless check-out is available

›Pets

Pets allowed

›Guest type

LGBTQ friendly

›General

Professional property host/manager

›Check-in & Check-out

Contactless check-in is available

›Pets

Service animals are allowed