Queen Suite
Sleeps 3 · 50 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Fairmont The Norfolk
★★★★★ Harry Thuku Road, Nairobi, KE
8.8 guest rating· 447 reviews
About this hotel
Luxurious Colonial Building Accommodation :
Fairmont The Norfolk is a luxurious retreat nestled in tropical gardens, offering elegantly decorated rooms and spacious suites with modern amenities and garden views.
Dining Variety and Wellness :
Indulge in a culinary journey at 6 restaurants including a modern American steak house, a wine bar, and a poolside eatery. Unwind at the fitness centre with sauna, heated outdoor pool, and pampering massage facilities.
Convenience and Cultural Exploration :
Enjoy free WiFi, shopping tours, and cultural excursions arranged by the 24-hour front desk. Immerse yourself in Kenyan history at the nearby National Museums or opt for a shuttle to explore Nairobi or catch a flight from Jomo Kenyatta International Airport.
Book now for an unforgettable stay at Fairmont The Norfolk!
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Rooms & rates
Deluxe Family Queen Room
Sleeps 4 · 65 m² · 2× Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Superior Queen Suite
Sleeps 2 · 50 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Family Room
Sleeps 4 · 65 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Room with King Bed
Sleeps 3 · 35 m² · Twin bed, 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Courtyard Twin Room
Sleeps 3 · 35 m² · 3× Twin bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Junior King Suite
Sleeps 2 · 50 m² · Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Suite
Sleeps 3 · 45 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Suite with King Bed
Sleeps 3 · 85 m² · Twin bed, Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Deluxe Courtyard King Room
Sleeps 3 · 35 m² · Twin bed, 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
Show all 101 amenities
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Tour desk
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Babysitting/child services
- Board games/puzzles
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Evening entertainment
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Game drives
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Packed lunches
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun umbrellas
- Temporary art galleries
- Terrace
- Themed dinner nights
- Thermometers for guests provided by property
- Tour/class on local culture
- Wine/champagne
Location
Harry Thuku Road, Nairobi, KE
What guests say8.8447 reviews
+ Friendly staff+ Excellent location+ Fabulous food− Rooms need upgrading− Lighting in bedrooms is insufficient
Cleanliness8.7
Service9.7
Location9.2
Room Quality8.2
Amenities8.2
Value for Money8.6
Outstanding service
10.0Clean and ordered
− Nothing
A delightful experience
10.0The Norfolk is a genuine oasis in the heart of Nairobi. Despite being in a busy city, the hotel feels calm and secluded, centred around a beautiful courtyard and gardens that provide a welcome retreat from the bustle outside. The facilities are excellent, particularly the gym and pool, which were both well maintained and a pleasure to use. What really stood out, however, was the warmth and professionalism of the staff. An elegant hotel with real character, exceptional hospitality, and a wonderfully relaxing atmosphere. I would be delighted to return.
Excellent séjour.
9.0Très bel environnement, Grand confort et personnel charmant. Il manque un restaurant en plus pour varier les. Noix.
− ne
Guest review
9.0Bellissima, coloniale. Primo hotel di nairobi tenuto molto bene
− Moquette in camera
Excellent stay at the Norfolk.
9.0The beautiful gardens and history of the hotel
− The rooms could do with a simple refresh
A wonderful stay in the heart of Nairobi!
8.0This historic hotel, dating back to 1904, has a unique charm and a magnificent garden filled with exotic flowers and beautiful trees, creating a peaceful oasis in the city. The rooms are spacious and comfortable, each with a lovely terrace. While the décor is not the most modern, it adds to the hotel’s authentic character. The fitness center is excellent, the breakfast is superb with a great selection, and the service is truly exceptional. A perfect choice for anyone looking for charm, comfort, and outstanding hospitality.
Good to know
A deposit may be required at the property.