Sleepfare

Krystal Grand Cancun All Inclusive

★★★★ Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500, Cancun, MX

7.2 guest rating· 161 reviews

About this hotel

Luxurious Spa and Recreational Amenities

Indulge in massages, body treatments, and facials at our spa, or take a dip in one of our 4 outdoor swimming pools. Relax even further in the sauna for the ultimate pampering experience.

All-Inclusive Dining and Drinking Options

Savor meals at Restaurante Ayami, snacks at the cafe, and drinks at our various bars. With all-inclusive rates, enjoy complimentary dining, but don't miss out on the chance to try special dishes for a nominal fee.

Upscale Rooms and Nearby Attractions

Unwind in our chic guestrooms with modern amenities, then venture to Gaviota Azul Beach just steps away. Conveniently located near Cancun's hotspots like the Convention Center and Forum Beach, your stay at Krystal Grand Cancun All Inclusive promises both relaxation and exploration.

Ready to experience the epitome of luxury? Book your stay now at Krystal Grand Cancun All Inclusive!

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Rooms & rates

Pick your dates. Prices are live, not cached.

Standard Room, 1 King Bed, Partial Ocean View

Sleeps 2 · 44 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>474-sq-foot soundproofed room, balcony with partial ocean views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 2 Double Beds, Ocean View

Sleeps 4 · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>2 Double Beds</strong></p><p>Balcony with ocean views</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Deluxe Room, 1 King Bed, Ocean View

Sleeps 2 · 44 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>474-sq-foot soundproofed room, balcony with ocean views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Superior Room, 1 King Bed, Ocean View

Sleeps 2 · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>Balcony with ocean views</p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Standard Room, 2 Double Beds, City View

Sleeps 4 · 44 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>2 Double Beds</strong></p><p>474-sq-foot soundproofed room, balcony with resort views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Altitude Suite King, Boulevard View

Sleeps 2 · 51 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>549-sq-foot soundproofed room, balcony with resort views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Altitude Suite 2 double beds, Boulevard view

Sleeps 4 · 51 m² · 2× Double bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>2 Double Beds</strong></p><p>549-sq-foot soundproofed room, balcony with resort views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Altitude Corner Suite, Partial Ocean view

Sleeps 2 · 56 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>603-sq-foot soundproofed room with a balcony </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Altitude Corner Suite Ocean Front

Sleeps 2 · 56 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>603-sq-foot soundproofed room with a balcony </p><br/><p><b>Layout</b> - Bedroom </p><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Altitude Suite King, Ocean Front

Sleeps 2 · 51 m² · King bed

  • Desk
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom
  • Free WiFi

<p><strong>1 King Bed</strong></p><p>549-sq-foot soundproofed room, balcony with sea views </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 50-inch LED TV with premium channels</p><p><b>Food & Drink</b> - Espresso maker, room service (limited hours), and free bottled water</p><p><b>Sleep</b> - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and bed sheets </p><p><b>Bathroom</b> - Shower, bathrobes, and free toiletries</p><p><b>Practical</b> - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (free) and cribs (free) available on request</p><p><b>Comfort</b> - Climate-controlled air conditioning and daily housekeeping</p><p><b>Accessibility</b> - Grab bar near toilet</p><p>Non-Smoking</p><p>Connecting/adjoining rooms can be requested, subject to availability </p>

Amenities

  • Free WiFi
  • Billiards or pool table
  • Pool sun loungers
  • Pool umbrellas
  • Full-service spa
  • Wheelchair-accessible spa
  • Sauna
  • Free self parking
  • Secured parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible on-site restaurant
  • Snack bar/deli
  • Beach cabanas (surcharge)
Show all 44 amenities
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Beach volleyball on site
  • 24-hour front desk
  • Safe-deposit box at front desk
  • ATM/banking
  • Banquet hall
  • Children's games
  • Children's toys
  • Concierge service
  • Couples/private dining
  • Designated smoking area
  • Elevator
  • Garden
  • Grocery/convenience store
  • Luggage storage
  • Outdoor entertainment area
  • Picnic area
  • Playground on site
  • Proposal/romance packages available
  • Snorkeling nearby
  • Stair-free path to entrance
  • Supervised childcare/activities
  • Television in common areas
  • Terrace
  • Tours/ticket assistance
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Blvd. Kukulcan km 8.5, Zona Hotelera, Cancun, QROO, 77500, Cancun, MX

Check-in
from 03:00 PM to anytime
Check-out
until 12:00 PM

What guests say7.2161 reviews

+ Friendly staff+ Good food+ Beach view− Cleanliness issues− Room maintenance problems− Service inconsistencies
Cleanliness5.5
Service8.0
Location8.0
Room Quality6.0
Amenities7.5
Value for Money7.0

Guest review

4.0

Hotel is barely a 2 stars hotel. Starting with the elevators they are supposed to have 4 but only two work properly. Also, when you check in they say they have 6 restaurants, that’s a lie they only have two “specialty restaurants “ for dinner and impossible to get a same day reservation. Only one bar for whole facility. Buffet restaurant is too small and you have to make a big line every time you want to eat. Hotel does not have A/C at the lobby/bar area. Property conditions are poor, hotels need maintenance and remodeling. Only two pools and very difficult to get sitting there. I won’t recommend this property for future staying.

Karen · 2025-10-10

Guest review

10.0

The staff are all friendly. The food are marvelous and very tasty. I just dont like our room, you can hear the noise of the water from the pipe from other rooms. The concierge doesnt have foreign exchange but overall experience was great. Will definitely come back and recommend!

Queencie Mae · 2025-09-22

Guest review

10.0

Servicio del personal y la bella playa

Vivian · 2025-09-16

Guest review

10.0

I loved it

Jose Alejo · 2025-09-14

Guest review

2.0

We have stayed multiple times at all inclusive resorts and this was by far the worst one. The staff was not friendly, they lied about dinner reservations,

Anson · 2025-09-09

Guest review

8.0

It was okay

Jalissia · 2025-09-08

Good to know

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

›Pets

Pets not allowed

›Pets

Service animals not allowed

›General

Cashless transactions are available

›Guest type

Essential workers only - NO

›Covid

Property does not offer onsite COVID-19 testing

›General

Professional property host/manager

›Health & Safety

Property does not require health documentation at check-in

›General

Gap period enforced between guest stays - 24 hours