Casablanca Sayulita Hotel♡

wifi doesnt work, water doesn't work, water go out, broken chairs windows, no ac!

2.0

horrible hotel!! the place needs lots of repairs, water goes out, things are broken, the owners son is a rude person. i dont recommend at all.

Amazing Stay in Sayulita!

10.0

We thoroughly enjoyed our stay at Casablanca! The location was great, far enough away from the noise of the main beach, but close enough to walk or a short golf cart ride away. The staff were super friendly and attentive. They were always available to answer questions, and went above and beyond to help us if we needed something during our stay. We loved the pool and the atmosphere of the hotel, very tropical, with lots of wildlife and beautiful vegetation. There were beach chairs out every day to enjoy. The parking area had plenty of charging stations for renting a golf cart and was gated in the evening. Nelson was helpful in the evening with letting us in and helping to get the cart plugged in. He was super friendly to the kids and made arriving back at night more fun. The room was amazing as well. We loved the small kitchen area with all of the amenities needed to have a meal at the hotel. The bedroom was cozy, and clean. The bathroom was spacious as was the shower. We had two little balconies and a nice view of the ocean from our room! We will definitely be back in the future!

A great hotel on the beach away from crowds but close enough to walk to everything!

10.0

We stumbled upon Casablanca and were so excited to be staying there! It is a gorgeous property, friendly staff, and great location! Large rooms with kitchenette and living area, 2 balconies, right on the beach, away from the crowds, but walkable to everything! We will be coming back for sure! Thank you for a great stay!

Authentic Sayulita Hotel

10.0

We loved this hotel! We stayed in the penthouse and enjoyed the gorgeous space and the friendly staff! They offered daily housekeeping and nightly security! Our room and view were stunning! Our stay was definitely authentic to Sayulita and we will be coming back to stay again!

Wonderful Stay at Intimate Hotel

8.0

Recently stayed at the Casablanca and had a lovely time. Our group made the mistake of looking at the recent reviews on here and completely panicked days before our trip to Sayulita. We were so pleasantly surprised by everything the hotel had to offer. We had two different room types, one in building A (furthest from the beach) a few floors up, and the other in a building closer to the beach on the ground floor. Both rooms were great. True, the ground floor rooms are a bit darker because of the lush plants on the property, but they're still great rooms. We actually reread some of the terrible reviews while relaxing poolside and found them to be kind of crazy and hilarious. If I had to guess, the people who wrote them have never been to Mexico. We did not have a sewer smell from our bathroom, but the times I have had that in Mexico, it was when I was flushing toilet paper - so it makes me wonder if that was the culprit for folks who have complained about that. We left food out on the counter and did see some tiny tiny little ants the next morning, but they disappeared when we put the food in the fridge. The rooms are bright white, and I loved it, it feels very clean. The sheets and towels were fine, but the beds are quite firm (we never had problems getting to sleep, but they are firmer than I'd like). The pool was clean and the beach is a quick stumble away from even the furthest room. We really enjoyed this hotel and will absolutely stay here again! In our experience, after staying in several hotels and airbnbs in town, this location in Sayulita is the best! The only things I would change are the beds, and I would love if they had some sort of fridge behind reception where you could buy canned cocktails, drinks and snacks!

Won't be staying again

4.0

We did not have a pleasant stay at the Casablanca Hotel. In a nutshell, the bed was a board, sheets scratchy, had almost no remaining bottled water and the towels were ripped, stained and threadbare. The toilet paper is in the same holder and of the same quality as a gas station. No dish towels and a tv with no remote. Everything I looked for, was not there. At every turn, I felt like the owners were saying “we want to spend as little on you for your stay as possible.” The shame is that it would not take a lot of money to make the rooms quite comfortable; new beds, linens, some decent tissue and ensuring the room is well stocked. I will say the front desk is helpful and the grounds are absolutely stunning but we won’t be staying again.