Grand Palladium White Island Resort & Spa - All Inclusive

Cibo top!

8.0

La struttura è molto grande e ricca di servizi, l’all inclusive è davvero comodo! La sala buffet un vero paradiso! Cibo davvero buonissimo e di qualità e quantità di scelta davvero molto vario e ogni giorno diverso! Qualità superiore! Frigo bar in camera incluso e fuori dall orario del buffet c era una sala snack sempre a disposizione h24. Gli spettacoli bellissimi con animazione professionale e baby club competente! Ci siamo trovati molto bene!

− La piscina centrale molto piena di gente e sporca proprio per la troppa gente. Non ci siamo mai voluti entrare ma in compenso ci sono altre piscine dell altra parte della struttura molto meno frequentate e più rilassanti e pulite. Quasi nessuno dello staff parla Italiano, neanche in reception e nel baby club. La camera non è insonorizzata come dovrebbe, perciò sentivamo ogni giorno la famiglia accanto che litigava e urlava ad ogni ora, rientravano alle 3 di notte e litigavano ad alta voce, svegliandoci. Maleducati loro sicuramente però se la camera fosse stata più insonorizzata avrebbero dato meno disturbo di sicuro! Un altra mancanza è che non ci sia il bidet in bagno e non ci sia uno stendino per poter mettere i teli mare o i costumi ad asciugare.

Shit I will never stay here ever again

1.0

Very big and clean

− There was bird in the restaurant which is horrible when it was raised to staff nobody cared. Tv wasn’t working in our room kept getting told by staff come back next day and the manager will sort it out I was told I’d get a refund of €150 never got the money back few days after I checked out I charged nearly €40 when I rang the hotel they said it was for a game box that was ordered to my room bit couldn’t tell me what day it was ordered . When I raised the issue of the tv not working the manager spoke in a condescending way to us. Also so hand soap in our bathroom in our room or the bathroom in the lobby

Second time but will probably try somewhere else next time

7.0

Nice food

− The gym needs drastic improvements including cleaning. The staff refused to set up any birthday bits because date didn’t fall on exact day of our stay period even though the trip was a birthday one - refused even after this was explained. Shame

Avis client

10.0

El hotel es muy bueno. La ubicacion excelente, cerca del aeropuerto, en la mejor plata de arena, y muy cerca de las discos y el centro.

− La comida del buffet, si bien es super variada y abundante, nos parecio normal.

Overall, a good hotel, but for an all-inclusive hotel, it needs improvement. There are many things t

8.0

The service is excellent, the food is excellent. There is easy access to the sea. Clean, well-equipped rooms, large shower, large balcony facing the pool.

− There is access to the sea but they don't have the hotel's own part of the sea and then they don't have the comfort of the hotel's chairs and umbrellas. There was always a shortage of towels at the pool. There wasn't enough activity at the pool or music.

Avis client

8.0

L’accès à la plage depuis l’hôtel, les restaurants à thème qu’il faut réserver à l'avance, les différentes piscines qui permettent d’avoir une ambiance particulière autour de chacune d'elles.

− L’accès aux chambres sans ascenseur( 2 étages) quand on est chargés de grosses valises, les serviettes de piscine qui sont difficiles à obtenir si on y va après 11h, les toilettes dans la salle de douche