Keio Plaza Hotel Tokyo

Avis client

10.0

location, friendly staff

Avis client

10.0

Fantastic location, amazing room! Great service from staff. What more could one ask for?

Nice place to stay for a Tokyo visit!

9.0

Location, Club Room

− Occasionally elevators were very crowded and we had to wait 15+ minutes to go up or down. Amenities like shampoo/conditioner are from a previous era and should be updated.

מיקום מצויין, חדר מרווח

9.0

מיקום מצויין, שירות מעולה, חדר מרווח.

− אין בחדר נקודות הטענה של USB ו/או USB tipe C

ממליצה מאוד בחום ובטוח נשוב

10.0

הכל היה מושלם, השירות, האוכל, הניקיון והמיקום

Luxurious Stay, Exceptional Service and Beautiful City Views

10.0

We had an absolutely wonderful stay at this luxurious hotel. We booked two connecting rooms, which was perfect for our group, allowing us to spend time together while still having separate spaces. The rooms were exceptionally spacious, each with two double beds and a seating area. They were quiet and comfortable, with a small refrigerator, plenty of charging outlets, a kettle, coffee and tea, and a fully equipped bathroom. Housekeeping was excellent. The rooms were cleaned every morning, beds were made, fresh towels were provided, and complimentary bottled water was replenished daily. The staff were exceptionally kind and attentive. They helped arrange taxis and communicate with drivers. Luggage handling was also very efficient: our suitcases were delivered directly to our rooms once they were ready. Breakfast was varied, fresh and high quality. The hotel has two breakfast venues with a similar selection, both offering a pleasant experience. One was a little quieter and more comfortable than the other. Our room included access to the hotel's lounge, open throughout the day, with complimentary Starbucks coffee drinks, comfortable seating and lovely city views. Snacks were available at an additional charge. We also visited the hotel's upper-floor bar every evening. It offered drinks, light meals and beautiful city views, making it a lovely place to unwind at the end of the day. Hotel guests also receive a 10% discount. The hotel also has several convenient facilities, including a 7-Eleven, gift shop, small bakery, gym and swimming pool.

− The only downside for us was the location in terms of public transportation. Although there is a metro station close to the hotel, it is not a major station, so getting to many places around Tokyo often required several transfers. Some of these transfers were quite inconvenient and involved long walks between platforms or connecting lines. Shinjuku Station is also an option, but it is approximately a 10–15-minute walk from the hotel. This was not a major issue, but it did make getting around the city a little less convenient.