Nana Royal Premium Resort & Spa

Joli complexe en bord de mer

8.0

Étape de notre Roadtrip en Crète, l’hôtel est idéalement situé et divisé en de jolis bungalows. Certains méritent une rénovation donc renseignez-vous avant votre séjour. On a adoré manger dans les restaurants du complexe. Un régal qui a embelli notre séjour On a trouvé dommage la quantité de gobelets en carton utilisés pour les boissons. Et les capsules à café non fournies dans les chambres avec machine Nespresso. J’ai dû en acheter pour pouvoir boire un café au réveil sur le balcon.

Opinión de huésped

10.0

Hôtel digne d’un 5*. Tout est mis en place pour que vous passiez de bonnes vacances

Toller Familienurlaub

8.0

Sehr freundliches Personal! Das Buffet ist sehr vielfältig, abwechslungsreich, sehr lecker! Wir hatten ein Familienzimmer, zwei grosse Zimmer mit Verbindungstür, zwei Badezimmer. Sehr komfortabel für zwei Erwachsene und zwei Jungs. Wegen COVID war das Hotel nur zur Hälfte belegt. Das Baden im Meer am hoteleigenen Strand ist nicht so angenehm, weil der Boden felsig ist.

Second stay

10.0

We had a lovely stay. The main dining room and food call for improvement, other then that it’s a great resort

Opinión de huésped

10.0

Location-Amenities !!!! Superb Excellent breakfast !!!

Opinión de huésped

6.0

The property is dated but relatively well maintained. The problem with this place is that one can get breakfast, or 3 meal plan but apparently there is an exclusive plan as well. What does this mean? It means that while you can preety much have any drink at breakfast (water (sparkling), any juice, coffee, hot chocolate etc) if you sign of for the 3 meal plan any form of drink for lunch or supper is charged to your room! Utterry ridlcuous and a scam. It is in fact against the law ot deny anyone a glass of water if they ask for one at any restaurant in Canada, but apparently not so in Greece. Furthermore, one is hounded by staff for our room number at every meal and then the pressure to purchase a drink. They even go so far as to put boards around the water, juice, coffee that they setup for breakfast so that you can't access those. We fell into this trap for teh frist meal and were gobsmacked y the fact that water is deemed to lie outside of the three meal subscription. And watch your bill! we were charged for drinks we did not take. I refused to pay, I asked the duty manager to show me the chits bearing my signature confirming that I had taken a drink (that the servers hounded one for) and of course he could not. Slimy behaviour, some of the servers are dishonest. I discussed this with numerous other customers and many intended to complain. Don;t get me wrong, if I wanted a beer or a glass of wine, I would expect to pay; water, juice, coffee on a 3 meal plan? No!