Hotel Da Gale

Opinión de huésped

2.0

I booked this hotel one day prior to our arrival I sent several messages through Expedia, Facebook and email to let them know we would be checking in late after midnight. When we arrived to the property at 12:30 am by cab The clerk at the front desk said we no longer had a reservation He said since we did not check in during check in hours of 4 pm- 8 pm our reservation was automatically canceled . I showed him the texts and emails I sent during the day to inform of our late arrival He did not care I asked why all 3 days would be canceled He said that is the hotel policy and there is a no refund policy We were stuck with nowhere to go at 1:00 am in Portugal He did not care at all Never apologized or offered any help as we had to carry heavy suitcases back up 20 stairs What a disappointment I would recommend others to book elsewhere

Opinión de huésped

8.0

I booked this hotel then read the review and panicked!i dont think they stayed in the same hotel as us!lovely lady on reception greeted us,room spotlessly clean,breakfast was an added bonus! The views must be some of the best in albufeira!lots of lovely areas to sunbathe too and nice pool. We would definitely stay here again!

Opinión de huésped

4.0

Ok i suppose

Terrible experience – AVOID

2.0

I rarely leave negative reviews, but my experience at Hotel da Galé was so poor that I feel compelled to warn others. The room I was given bore no resemblance to the photos online. The smell was damp, and the bathroom had mould and peeling paint. The beds are old and sagging, which would make sleeping difficult. Service didn’t improve the situation. Staff were dismissive when I raised concerns. I decided to leave the property and stay elsewhere. Avoid this place.

Opinión de huésped

2.0

This so called Hotel is a farce. I only booked it because my favourite Hotels were fully booked. My room, 406, was so small that with 2 single beds in, it was impossible to open the door to get in. I tried pushing the beds closer to the opposite wall, only to be unable to do so, because of a bedside table. I got washed having travelled all day. As per normal I put the used towel in the shower. The maid came in next day, and re-hung the same towel. The highlight is breakfast.. A choice of 2 cereals, followed by bread and jam. Watch out the Savoy.

Opinión de huésped

2.0

Even though it is advertised with parking included, you are on your own finding a parking spot off street ( that was we were told at night when we came back to this place). At 31 degrees, no fan, no window screen with tons of flys outside the window.