Hotel Lungarno - Lungarno Collection

Maravilhoso

10.0

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睡在中世纪的古建筑里，享受现代酒店文化和亲切的服务，很满意。

9.0

早餐很好，精致。位置当然很好。感谢酒店给我们了河景房间，这是非常美妙的感受，每天早晚都能拍到清晨和晚霞映照下的老桥，晚上打开窗还能听到老桥上传来的音乐声。总经理Mr. Guido Balestra忙碌的身影每天都会出现在酒店里，早餐时刻一定会来和所有客人打招呼，让人印象深刻。

− 客房内的网速不太稳定，可能是建筑太古老了。

Holiday

10.0

Hotel Lungarno is an absolute gem of a hotel in the middle of beautiful Florence. All the staff are incredible and the service is impeccable. We stayed in the river view suit which was really beautiful and our 3 kids stayed in 2 entry level rooms which were great. The rooms were exceptionally clean and our room was very spacious with an incredibly massive shower. The rooms were all elegantly styled and had impeccable finishes. When we checked into the hotel we mentioned that we had been battling to book tickets to the must see museums etc in Florence and we were told that they would ask the concierge to assist us. So a special mention has to be made for Lorenzo, the concierge. Within the hour, Lorenzo had made contact with us and had all our tickets booked. He was an absolute delight in advising us in where to book for dinners and booked us into an amazing restaurant, 5 min walk from the hotel. He made us feel completely at home and was always interested in our days excursions, always adding a bit of information about certain places we had visited and where we could go next. We highly recommend this hotel to any traveller who wants to feel spoilt.

An exceptional stay in Florence

10.0

Our stay at Hotel Lungarno was truly outstanding and one of the highlights of our time in Florence. The hotel itself is beautiful, elegant and extremely comfortable, with an exceptional location on the Arno, just steps from Ponte Vecchio and within easy walking distance of everything we wanted to see in the city. Our room was wonderful — very comfortable, beautifully appointed and with a fantastic view that made coming back to the hotel after a day in Florence a pleasure in itself. What really sets Hotel Lungarno apart, however, is its team. From the moment we arrived, everyone we encountered was remarkably kind, attentive and genuinely welcoming. The service was impeccable throughout our stay, but always warm and natural rather than formal or intrusive. Every request was handled with great care and efficiency, and the entire team seemed genuinely interested in making our stay as enjoyable as possible. We particularly appreciated their flexibility and willingness to help when our daughter unexpectedly joined us during the trip. They went out of their way to find a solution so that the three of us could stay comfortably together, which meant a great deal to us and perfectly reflects the level of hospitality we experienced throughout our stay. The atmosphere of the hotel, the comfort of the room, the extraordinary location and, above all, the kindness and professionalism of the staff made Hotel Lungarno feel very special. We left Florence with wonderful memories, and Hotel Lungarno was certainly part of them. It is the kind of hotel you are genuinely sorry to leave — and one we would return to without hesitation. Thank you to the entire Lungarno team for making our stay so memorable.

Perfect Florence Hotel

10.0

We spent 4 glorious nights at Hotel Lungarno late August. The location is perfectly situated on the Arno river a minute walk from the Ponte Vecchio. We were so pleased to be upgraded to a large River view suite which was beautifully appointed, quiet and cool. We loved enjoying happy hour cocktails at the river side bar (seating priority given to hotel guests). We also enjoyed our dinner at their Michelin star restaurant, Al Borgo San Jacopo. Menu was "prix fixe" with flexibility. Most of all, as a former HR executive in the boutique hotel industry, I found the staff at Hotel Lungarno extremely friendly, helpful and well trained. Thank you for a wonderful and memorable stay!

Our stay in Florence

10.0

Was wonderful- very helpful staff, especially Roberto